Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(8,025 Reviews)
Rating breakdown 8,025 reviews
5 Stars
7,136
4 Stars
733
3 Stars
76
2 Stars
19
1 Star
61
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
3
on June 16, 2025
Posted by: KenLib
[This review was collected as part of a promotion.] It works ok but I need to find out how to level it. But it seems to work ok except that.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 17, 2025
Hi there. Thank you for your review! We're glad to hear your appliance is working well overall. If you're having trouble leveling it, we’d be happy to help guide you through the process.
Most Frigidaire appliances have adjustable leveling legs or feet at the base. You can usually access them by tilting the unit slightly or using a wrench to adjust the front legs until the appliance sits evenly and doesn't rock. The user manual should also have step-by-step instructions specific to your model.
If you need personalized help, feel free to contact our Customer Care Team at 1-800-374-4432 or visit www.frigidaire.com for live chat support.
Thanks again for choosing Frigidaire!
Best Regards,
Ruth
Most Frigidaire appliances have adjustable leveling legs or feet at the base. You can usually access them by tilting the unit slightly or using a wrench to adjust the front legs until the appliance sits evenly and doesn't rock. The user manual should also have step-by-step instructions specific to your model.
If you need personalized help, feel free to contact our Customer Care Team at 1-800-374-4432 or visit www.frigidaire.com for live chat support.
Thanks again for choosing Frigidaire!
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good
on June 17, 2025
Posted by: GoodSoFar
[This review was collected as part of a promotion.] I have only had the freezer for a couple weeks, so I can't comment on the long term quality, but at this point I have enjoyed having the freezer. It does what I need it to do; an freezer in my basement to store extra frozen items.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 18, 2025
Hi there. Thank you for your thoughtful feedback! We’re glad to hear the freezer is serving its purpose well and that you're enjoying it so far.
If you have any questions down the line or need support, we’re always here to help. Thanks for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you have any questions down the line or need support, we’re always here to help. Thanks for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great so far!
on June 17, 2025
Posted by: WXA45
[This review was collected as part of a promotion.] Our new freezer works really great so far! We have not had it long enough to give it the 5 stars. But thinking long term, then it should deserve the rating given.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 18, 2025
Thank you for sharing your experience so far! We’re glad to hear your new freezer is working great. We appreciate your thoughtful approach to the rating and hope it continues to serve you well for many years. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire Freezer
on June 19, 2025
Posted by: pw65
[This review was collected as part of a promotion.] Love the freezer! It's quiet and keeps food at perfect temperature.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Reviewing 13 Cubic Ft. Garage Freezer
on June 19, 2025
Posted by: Renee55
[This review was collected as part of a promotion.] This is our second Frigidaire Freezer that we use in our Garage. The first one lasted 14 years, we hope this one lasts as long. It is performing like it should in keeping frozen food at the correct temperature.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer that’s awesome!
on June 20, 2025
Posted by: Tsbraves
[This review was collected as part of a promotion.] This Frigidaire stand-up freezer is everything we could have hope for. We have only had it 10 days but it is roomy and I appreciate the alarm if the door is left open! We look forward to many years of use.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 23, 2025
Thank you for sharing your experience, Tsbraves! It’s great to hear the freezer is roomy and that the door alarm feature is already proving helpful. Wishing you many years of reliable use with your new Frigidaire! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good looking freezer
on June 21, 2025
Posted by: Kaultc
[This review was collected as part of a promotion.] Great freezer with easy set up.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best purchase ever!❤️
on June 22, 2025
Posted by: Elawuit
[This review was collected as part of a promotion.] We love the this unit so much. It is being used in our garage as a secondary freezer storage. There is plenty of room which allows us to stock up. It has a sleek design which gives us more garage space and lastly it is energy efficient, which makes this unit. A win win win on all levels.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 23, 2025
Hi, Elawuit. Thank you so much for the enthusiastic feedback! We're thrilled to hear that your freezer is working perfectly as a secondary storage unit, spacious, sleek, and energy efficient sounds like a triple win to us, too! We're grateful you chose Frigidaire and are here if you ever need support. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com