Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(8,027 Reviews)
Rating breakdown 8,027 reviews
5 Stars
7,137
4 Stars
734
3 Stars
76
2 Stars
19
1 Star
61
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Well Designed With One Flaw
on May 31, 2025
Posted by: erikrose
[This review was collected as part of a promotion.] Overall, the freezer is excellent, with very convenient shelves. The one negative is that because cold air is heavy, air escapes when the door is open, creating a vacuum when the door is closed. Until the pressure equalizes, the door is *very* difficult to open. It is easy to fix with a screwdriver under the gasket on the door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer
on May 31, 2025
Posted by: Socher4ever1
[This review was collected as part of a promotion.] Works well, no issues
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 2, 2025
Posted by: Lem64
[This review was collected as part of a promotion.] We have only had the freezer for one week thus far. So far it is doing what we wanted it to do; keep items frozen. Unit looks great and fits where I hoped it would in the basement. We have an added adult living with us and this unit helps with space for extra frozen items.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 3, 2025
Thank you for sharing your feedback, Lem64! We’re so glad to hear that the freezer is meeting your needs so far and fitting perfectly in your basement. It’s great that it’s providing the extra space you need, especially with the added adult living with you. We hope it continues to perform well and makes your life a little easier. If you have any questions or need help in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
works weell
on June 5, 2025
Posted by: rchapp
[This review was collected as part of a promotion.] plugged it in, and within 4 hours ready to load. device is working well and just the right size.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 6, 2025
Thank you for sharing your update! We're glad to hear that your freezer is working well and that the size is just right for your needs.
If you have any questions or need further assistance in the future, please don't hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We appreciate your trust in Frigidaire and are here to support you! - Maria
If you have any questions or need further assistance in the future, please don't hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We appreciate your trust in Frigidaire and are here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
It keeps good cold
on June 7, 2025
Posted by: Clay Potts
[This review was collected as part of a promotion.] The freezer has a green light underneath to let you know the freezer is working. Which is great since I have this in my garage.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on June 7, 2025
Posted by: EM16
[This review was collected as part of a promotion.] I originally had a box freezer and wanted to replace it since it was getting old. I looked at many types and this one is perfect for what I wanted. I find when I open it I can now find what I want. In the box freezer I couldn’t see half of what I had. I bought extra things I already had. I love the separation of shelf’s. The shelf’s are metal which I think makes them stronger. Other freezers had plastic or glass shelf’s which I think could break. We are very happy with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 9, 2025
Posted by: MoMo Marsha
[This review was collected as part of a promotion.] Love it! The freezer is easy to see products inside. It has a lot of organized space on the shelves and the door. Runs very quiet and I love the greenlight on the front so at a glance I know that it is running..
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 10, 2025
Thank you for sharing your positive experience with us! We're thrilled to hear that you love the visibility, organization and quiet operation of your freezer. Your satisfaction is our top priority.
If you have any further questions or need assistance, please feel free to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your feedback and are here to support you! - Maria
If you have any further questions or need assistance, please feel free to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your feedback and are here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Pleased
on June 12, 2025
Posted by: Katie702
[This review was collected as part of a promotion.] Very pleased with recent purchase of this freezer. Plenty of adjustable shelves which optimizes space and ease in finding items.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 13, 2025
Hi, Katie. Thank you for your great feedback! We’re so glad to hear you’re pleased with your recent freezer purchase. It’s wonderful to know that the adjustable shelving is helping you optimize space and keep things organized and accessible.
We appreciate you choosing Frigidaire and are proud to be a part of your home. If you ever need assistance, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and are proud to be a part of your home. If you ever need assistance, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com