Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(8,027 Reviews)
Rating breakdown 8,027 reviews
5 Stars
7,137
4 Stars
734
3 Stars
76
2 Stars
19
1 Star
61
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Quiet and works well
on April 21, 2025
Posted by: Goudas Dad
[This review was collected as part of a promotion.] Quickly cooled within 4 hours. Quiet. Love being able to see everything unlike my old chest freezer. Bright LED is easy to tell if unit is on and working.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 21, 2025
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on April 22, 2025
Posted by: ra88leda88le
[This review was collected as part of a promotion.] We have only had this for about a month now but it is working great and is quiet also. I like the size of it and the amount of shelves. I also like that it has a basket in the bottom to hold things also!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very roomy
on April 23, 2025
Posted by: Coolmac
[This review was collected as part of a promotion.] We love everything about our refrigerator. It's a great appliance
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 23, 2025
Thank you so much for your wonderful feedback about your refrigerator, Coolmac! We’re thrilled to hear that you love everything about it and that it’s been a great addition to your home. Your satisfaction is our top priority, and it’s rewarding to know that our product meets your expectations.
If you have any questions, need assistance, or just want to share more about your experience, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. - Maria
If you have any questions, need assistance, or just want to share more about your experience, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Freezer
on April 23, 2025
Posted by: Morg48
[This review was collected as part of a promotion.] This product has performed absolutely perfect as expected.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 23, 2025
Hi, Morg48!
Thank you so much for your kind words! We're thrilled to hear that your Frigidaire product is performing perfectly and meeting your expectations. Your satisfaction means everything to us.
If you ever need any support or have questions down the road, please don’t hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST — we’ll be happy to dive right in and assist you.
Thanks again for being a valued Frigidaire customer!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you so much for your kind words! We're thrilled to hear that your Frigidaire product is performing perfectly and meeting your expectations. Your satisfaction means everything to us.
If you ever need any support or have questions down the road, please don’t hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST — we’ll be happy to dive right in and assist you.
Thanks again for being a valued Frigidaire customer!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 23, 2025
Posted by: cecat48
[This review was collected as part of a promotion.] I really enjoy the amount of space. It is so nice to be able to have enough light to see what and where everything is. So glad I bought this freezer.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 23, 2025
Thank you for your wonderful review! We’re so happy to hear that you're enjoying the spaciousness of your new freezer and the added benefit of ample lighting to easily see and organize everything. It’s great to know that it’s working so well for you! If you ever need anything or have any questions, don’t hesitate to reach out to us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 23, 2025
Posted by: Yeelau
[This review was collected as part of a promotion.] So far so good for the last 3 days I have it, staying cold, but even it's 13 cu. ft., doesn't seem I can stuff food in as much like my almost 20 years old Frigidaire less than 10 cu ft one, it's not as deep
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 25, 2025
Thank you for sharing your experience! We're glad to hear your upright freezer is staying cold and performing well so far. We appreciate your observation about the interior space — while the unit is 13 cu. ft., the design and depth can vary compared to older models, which may affect storage feel.
If you have any questions or need assistance, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
If you have any questions or need assistance, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
on April 23, 2025
Posted by: Lgfields
[This review was collected as part of a promotion.] Running nicely
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 24, 2025
Thank you for your feedback, Lgfields! We're so glad to hear that your freezer is running smoothly. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working great
on April 24, 2025
Posted by: Lime20
[This review was collected as part of a promotion.] Had it for a few weeks and it’s been working well. I enjoy all the shelves to make it easier to organize and easily see everything. It was easy to set up and pretty light to move around.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 24, 2025
Thank you for sharing your feedback, Lime20! We’re thrilled to hear that your freezer is working well and that the shelving makes organizing a breeze. It’s great to know the setup was easy and that the freezer is lightweight for easy mobility. We appreciate you choosing Frigidaire and hope it continues to serve you well! If you ever need anything, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com