Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
394
4 Stars
39
3 Stars
4
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Review of Ftididaire Freezer
on July 2, 2026
Posted by: guerreib
[This review was collected as part of a promotion.] Just received the freezer with the optional refrigerator option just in time. My refrigerator went on the fritz the day after receiving this freezer. Switched the freezer to refrigerator and moved items so nothing was lost. Thanks Frigidaire.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 3, 2026
Hi, Guerreib!
Thank you for sharing your feedback on your Frigidaire freezer. We’re delighted to hear that its convertible freezer-to-refrigerator feature was there when you needed it most.
It’s wonderful to know you were able to switch modes quickly and save your food when your refrigerator unexpectedly stopped working. We’re glad this feature provided the flexibility and peace of mind you were looking for.
We truly appreciate you taking the time to share your experience. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Thank you for sharing your feedback on your Frigidaire freezer. We’re delighted to hear that its convertible freezer-to-refrigerator feature was there when you needed it most.
It’s wonderful to know you were able to switch modes quickly and save your food when your refrigerator unexpectedly stopped working. We’re glad this feature provided the flexibility and peace of mind you were looking for.
We truly appreciate you taking the time to share your experience. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 2, 2026
Posted by: Fri48
[This review was collected as part of a promotion.] Only had it a few weeks, so I will see how it stands up to to the test of time, but so far I’m happy with it. So nice not to go through moving everything in the bottom freezer on the frig.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 3, 2026
Hi Fri48!
Thank you for taking the time to share your feedback with us. We're delighted to hear that you're happy with your new Frigidaire freezer so far and that it's already making food storage more convenient for you.
We truly appreciate your trust in the Frigidaire brand and hope your freezer continues to provide the reliable performance you expect for years to come.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We're delighted to hear that you're happy with your new Frigidaire freezer so far and that it's already making food storage more convenient for you.
We truly appreciate your trust in the Frigidaire brand and hope your freezer continues to provide the reliable performance you expect for years to come.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Impressive start
on July 1, 2026
Posted by: nocknock57
[This review was collected as part of a promotion.] Had the freezer for one week now, holds temperature perfectly. Very nice freezer.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 2, 2026
Hi, nocknock57! Thank you for taking the time to share your experience! We're delighted to hear that your new Frigidaire upright freezer is holding its temperature perfectly and that you're pleased with its performance after the first week. We appreciate your feedback and are grateful you chose Frigidaire for your home.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we'll be happy to provide any support you may need. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we'll be happy to provide any support you may need. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on July 1, 2026
Posted by: BeckyM1963
[This review was collected as part of a promotion.] So far we are enjoying our new freezer. Time will tell if it will hold up as well as our other freezer as it lasted over 60 years. Will enjoy the frost free feature as we have had to defrost our other one every summer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 6, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying your new Frigidaire freezer and the convenience of the frost-free feature—no more summer defrosting sounds like a big upgrade. We also appreciate your long history with your previous freezer and your trust in making Frigidaire your next choice. We hope your new freezer serves you reliably for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sold on Frigidaire!
on July 1, 2026
Posted by: Lynn5400
[This review was collected as part of a promotion.] We purchased a Frigidaire beverage frig in a previous home and when we bought and renovated a new home, we bought the same frig. Our contractor tried to talk us into a more expensive one, but the Frigidaire worked! It offered the lowest temperature range of any we had looked at, and it was so quiet we often opened the door to make sure it was working! And more recently, we needed a 13 cu ft upright freezer to place in the garage, so why would we choose anything other than Frigidaire? It works, it’s reasonably priced, it’s quiet and it’s inexpensive to run—if it ain’t broke, don’t fix it!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 6, 2026
Hi there. Thank you for your continued trust in Frigidaire! We’re thrilled to hear that your beverage refrigerator has performed so well that you chose Frigidaire again for your new home and garage freezer. It’s great to know you’re enjoying the quiet operation, reliable performance, energy efficiency, and value across your appliances.
We truly appreciate your loyalty and kind words—thank you for choosing Frigidaire again and again!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We truly appreciate your loyalty and kind words—thank you for choosing Frigidaire again and again!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Right size
on June 30, 2026
Posted by: Woo74
[This review was collected as part of a promotion.] This was the right size for our laundry room. Washer and dryer are right next to in. Uses a small amount of electricity. This was a replacement for previous Frigidaire freezer we had for over 20 years that was smaller and not frost free,
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 30, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that your new freezer is the perfect size for your laundry room and that you're pleased with its energy efficiency. It's especially wonderful to know that it replaced a Frigidaire freezer that served you well for more than 20 years. We truly appreciate your continued trust in Frigidaire and hope your new frost-free freezer provides you with many years of dependable performance.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to help.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 30, 2026
Posted by: dsharmon516
[This review was collected as part of a promotion.] Exactly what we needed when our very old freezer went out.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 2, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that your new freezer was exactly what you needed to replace your old one. We hope it continues to provide the reliable performance you were looking for for many years to come.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we needed
on June 29, 2026
Posted by: The Stepps
[This review was collected as part of a promotion.] Love the configuration of this freezer, the size and adjustable shelves as well as the drawer. Also the green light that shines from underneath gives the the assurance that I’d know immediately of any power failure or outage. Highly recommend
Response from frigidaire.comBy Chris, Online Outreach Specialist, June 29, 2026
Hi, Valued Customer!
Thank you for your 5-star review! We're thrilled to hear that you're loving the freezer’s configuration, size, adjustable shelves, and drawer design. It's also great to know that the indicator light provides you with added peace of mind regarding power status. We truly appreciate your recommendation and support, and we hope your freezer continues to serve you well for years to come! If you have any questions or need assistance in the future, our Customer Care team is here to help. Please connect with us via Live Chat through Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. ET.
Best regards,
Christian
Thank you for your 5-star review! We're thrilled to hear that you're loving the freezer’s configuration, size, adjustable shelves, and drawer design. It's also great to know that the indicator light provides you with added peace of mind regarding power status. We truly appreciate your recommendation and support, and we hope your freezer continues to serve you well for years to come! If you have any questions or need assistance in the future, our Customer Care team is here to help. Please connect with us via Live Chat through Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. ET.
Best regards,
Christian
Written by a customer while visiting frigidaire.com