Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(334 Reviews)
Rating breakdown 334 reviews
5 Stars
296
4 Stars
33
3 Stars
3
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Fabulous Overflow Freezer Space
on May 1, 2026
Posted by: LeeLee0712
[This review was collected as part of a promotion.] Additional freezer space is extremely important in our household. The freezer is actually bigger than I imagined (in height) which does not negatively impact the space that I have for it. Have just had it three days... just hope it lasts for years.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 4, 2026
Hi LeeLee0712!
Thank you for taking the time to share your experience with your Frigidaire freezer.
We’re delighted to hear that the additional freezer space is meeting your household needs and that the interior capacity exceeded your expectations. It’s great to know that the size works well within your space while still providing the storage you were looking for.
We also appreciate you sharing your early impressions after a few days of use, and we certainly hope the appliance continues to serve you reliably for many years to come.
Your feedback is truly valued.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire freezer.
We’re delighted to hear that the additional freezer space is meeting your household needs and that the interior capacity exceeded your expectations. It’s great to know that the size works well within your space while still providing the storage you were looking for.
We also appreciate you sharing your early impressions after a few days of use, and we certainly hope the appliance continues to serve you reliably for many years to come.
Your feedback is truly valued.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious
on May 4, 2026
Posted by: Almarsh
[This review was collected as part of a promotion.] I did not realize how much I could fit into this freezer. It has helped me with organization and allows me to sick to my meal plans for the week. It is a great feeling not to have to bend over and look for food, now all I have to do is open the door and there it is.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 4, 2026
Thank you so much for your 5-star review! We’re thrilled to hear how much space and convenience your freezer provides. It’s great to know it’s helping you stay organized and stick to your meal plans with ease. Enjoy the added comfort of easy access—no more bending and searching! If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on May 6, 2026
Posted by: LH26
[This review was collected as part of a promotion.] The freezer is a perfect fit for extra storage! It was delivered on time, was ready to use within a couple hours and has plenty of storage space yet doesn’t take up much space in our garage. Wish we had purchased it sooner l!
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 11, 2026
We’re really glad to hear your Frigidaire freezer has been such a great fit for your garage setup! It’s wonderful that it arrived on time, was quick to get running, and gives you that extra storage without taking up too much space—that kind of convenience really makes a difference day to day.
And we love hearing that you’re wishing you had it sooner—that’s always a good sign it’s doing exactly what you needed!
If you ever need assistance or have questions down the line, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
And we love hearing that you’re wishing you had it sooner—that’s always a good sign it’s doing exactly what you needed!
If you ever need assistance or have questions down the line, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
The perfect compact freezer
on May 7, 2026
Posted by: Jacquelyn53
[This review was collected as part of a promotion.] I needed a new standup freezer to replace one that was rusting away on the screen porch in our Southern humidity. It would have to fit in the limited space of my laundry room. Growing up, most families had freezers, referred to as "the Frigidaire", as though it was a member of the family! It was the brand considered synonymous with reliability and longevity by a community of budget conscious families. My new frigidaire is the size I required but still has ample, well organized storage. It has an attractive, has an easy to clean exterior and is whisper quiet. It was ready for food storage within an hour! With all its features for the size, I couldn't be more pleased with my purchase.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 11, 2026
Hi Jacquelyn53!
Thank you for taking the time to share your thoughtful and detailed experience with your new Frigidaire standup freezer. We’re thrilled to hear that it’s meeting your space requirements while still providing ample, well-organized storage for your household.
It’s wonderful to know that the exterior is easy to clean, the unit operates quietly, and it was ready for food storage so quickly. We truly appreciate your kind words about the Frigidaire brand and are honored to continue the tradition of reliability and longevity that so many families have come to expect.
Your feedback reassures us that our appliances are making a positive difference in everyday life. Should you ever have questions, need assistance, or want tips to get the most out of your freezer, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your thoughtful and detailed experience with your new Frigidaire standup freezer. We’re thrilled to hear that it’s meeting your space requirements while still providing ample, well-organized storage for your household.
It’s wonderful to know that the exterior is easy to clean, the unit operates quietly, and it was ready for food storage so quickly. We truly appreciate your kind words about the Frigidaire brand and are honored to continue the tradition of reliability and longevity that so many families have come to expect.
Your feedback reassures us that our appliances are making a positive difference in everyday life. Should you ever have questions, need assistance, or want tips to get the most out of your freezer, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Whisper Quite
on May 7, 2026
Posted by: sodie
[This review was collected as part of a promotion.] We have this freezer in our basement laundry room & the only way you know it's running is by the green indicator light at the front base - Very, Very quiet machine!!! Holds the set temp very well!! We are using it as a refrigerator for Beer, Soda, Wine or anything that doesn't fit in our kitchen refrigerator. So Far... So Good!!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 8, 2026
Hi sodie!
Thank you for taking the time to share your feedback about your Frigidaire freezer. We’re thrilled to hear that it has been such a great addition to your basement laundry room setup.
It’s wonderful to know that the unit operates so quietly while still maintaining the temperature so effectively. We’re also glad to hear it’s providing the extra storage space you need for beverages and overflow items from your kitchen refrigerator. Convenience, dependable performance, and quiet operation are all qualities we strive to deliver, so your comments truly mean a lot to us.
We appreciate your kind words and are happy to hear that your experience has been positive so far. Thank you again for choosing Frigidaire.
If you need any type of assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire freezer. We’re thrilled to hear that it has been such a great addition to your basement laundry room setup.
It’s wonderful to know that the unit operates so quietly while still maintaining the temperature so effectively. We’re also glad to hear it’s providing the extra storage space you need for beverages and overflow items from your kitchen refrigerator. Convenience, dependable performance, and quiet operation are all qualities we strive to deliver, so your comments truly mean a lot to us.
We appreciate your kind words and are happy to hear that your experience has been positive so far. Thank you again for choosing Frigidaire.
If you need any type of assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 7, 2026
Posted by: r n p
[This review was collected as part of a promotion.] Only complaint is that it doesn't hold as much as our prior 13.2 cu.ft. freezer. This one is taller, not as wide or deep. To make use of more vertical space, I wish it had one more shelf.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 8, 2026
Hello r n p, thank you for taking the time to share your feedback and for choosing Frigidaire.
We’re sorry to hear that the storage capacity feels smaller compared to your previous 13.2 cu. ft. freezer. You’re absolutely right that this model is designed with a taller footprint, which can change how usable space feels compared to wider or deeper units. We also appreciate your suggestion about adding a shelf to better utilize the vertical space. Feedback like this is very helpful and will be shared with our product team for consideration in future designs.
We’re glad to hear the unit is otherwise meeting your needs, and we appreciate you pointing out both its strengths and opportunities for improvement.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re sorry to hear that the storage capacity feels smaller compared to your previous 13.2 cu. ft. freezer. You’re absolutely right that this model is designed with a taller footprint, which can change how usable space feels compared to wider or deeper units. We also appreciate your suggestion about adding a shelf to better utilize the vertical space. Feedback like this is very helpful and will be shared with our product team for consideration in future designs.
We’re glad to hear the unit is otherwise meeting your needs, and we appreciate you pointing out both its strengths and opportunities for improvement.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love convertible option
on May 7, 2026
Posted by: sidney51
[This review was collected as part of a promotion.] We had a need for a refrigerator when our kitchen was being remodeled, before the new appliances were installed. Once the kitchen was done, we needed a freezer but not a second refrigerator. This convertible appliance was perfect for what we needed.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 8, 2026
Hi, sidney51! Thank you for sharing your experience! We’re so pleased to hear that your Frigidaire convertible upright freezer was the perfect solution during your kitchen remodel and continued to meet your needs afterward as a freezer. Its flexible design is made to adapt to changing household needs, and we’re glad it worked out so well for you. We truly appreciate you choosing Frigidaire and taking the time to leave your thoughtful feedback!
If you should need any additional support, please connect with us through Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST. Our team is always ready to help! -Angel
If you should need any additional support, please connect with us through Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST. Our team is always ready to help! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
3
13 Cu. Ft. Garage Ready Upright Freezer
on May 9, 2026
Posted by: cmdawdy
[This review was collected as part of a promotion.] Difficult to open and it doesn't hold as much as older model, same size. Shelving in door is narrower. Shelving throughout is less deep.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 11, 2026
Hi cmdawdy!
Thank you for taking the time to share your feedback. We’re sorry to hear that you’re finding the freezer more difficult to open and that the interior layout and capacity do not feel as spacious as your previous unit of the same size. We understand how important usable space and convenience are, and we appreciate you taking the time to explain your experience in detail.
Your comments regarding the door shelving and overall depth of the interior storage are very helpful, and we will be sure to share this feedback with our product team for review. Insights like yours help us better understand how our designs are used in real homes and where improvements may be needed.
We truly appreciate your honest and thoughtful feedback. If you ever need any assistance in the future, please don’t hesitate to reach out. You can connect with us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist you in any way we can. — Patrick
Thank you for taking the time to share your feedback. We’re sorry to hear that you’re finding the freezer more difficult to open and that the interior layout and capacity do not feel as spacious as your previous unit of the same size. We understand how important usable space and convenience are, and we appreciate you taking the time to explain your experience in detail.
Your comments regarding the door shelving and overall depth of the interior storage are very helpful, and we will be sure to share this feedback with our product team for review. Insights like yours help us better understand how our designs are used in real homes and where improvements may be needed.
We truly appreciate your honest and thoughtful feedback. If you ever need any assistance in the future, please don’t hesitate to reach out. You can connect with us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist you in any way we can. — Patrick
Written by a customer while visiting frigidaire.com