Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
273
4 Stars
27
3 Stars
1
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
4
I most often choose Frigidaire products.
on March 29, 2026
Posted by: JRMT
I chose this Frigidaire Freezer again because I trust the product. However, the freezer I had just before this new purchase was the exact same design and only lasted 4 years. I pretty much expect a Frigidaire appliance to last longer than that. We will see how this one goes.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 1, 2026
Thank you for your continued trust in our brand and for sharing your experience. We’re glad to hear you chose this freezer again, and we truly appreciate your loyalty.
At the same time, we understand your concern regarding the lifespan of your previous unit. Your expectation for long-lasting performance is absolutely valid, and we’re sorry that your earlier experience did not meet those expectations. Feedback like this is important and helps us continue to improve our products.
We hope this new freezer provides the durability and reliability you’re looking for. If you ever have questions or need assistance, please don’t hesitate to reach out—we’re here to help. Thank you again for your support! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
At the same time, we understand your concern regarding the lifespan of your previous unit. Your expectation for long-lasting performance is absolutely valid, and we’re sorry that your earlier experience did not meet those expectations. Feedback like this is important and helps us continue to improve our products.
We hope this new freezer provides the durability and reliability you’re looking for. If you ever have questions or need assistance, please don’t hesitate to reach out—we’re here to help. Thank you again for your support! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire upright freezer
on April 1, 2026
Posted by: bck2
[This review was collected as part of a promotion.] Got this to replace an old 6 cu ft chest freezer. I love it so far and it is so much easier to see and organize your food. I bought Frigidaire because of the ratings and the reliability of the brand.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 3, 2026
Hi bck2,
Thank you for sharing your feedback! We’re glad to hear that your new Frigidaire chest freezer is making it easier to see and organize your food, and that our brand’s reliability and ratings helped with your decision. For any questions, troubleshooting, or assistance in the future, please don’t hesitate to reach out via live chat at Frigidaire.com or by phone at 1‑800‑374‑4432 (Monday – Friday, 8:30 am – 8 pm ET).
— Reed
Thank you for sharing your feedback! We’re glad to hear that your new Frigidaire chest freezer is making it easier to see and organize your food, and that our brand’s reliability and ratings helped with your decision. For any questions, troubleshooting, or assistance in the future, please don’t hesitate to reach out via live chat at Frigidaire.com or by phone at 1‑800‑374‑4432 (Monday – Friday, 8:30 am – 8 pm ET).
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire freezer
on April 3, 2026
Posted by: Pat1704
[This review was collected as part of a promotion.] This freezer is a great size. I love the lighting.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 3, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying the spacious size and lighting of your freezer. We hope it continues to serve you well for years to come. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 7, 2026
Posted by: Goodfreezer
[This review was collected as part of a promotion.] Love it
Response from frigidaire.comBy John, Online Outreach Specialist, April 7, 2026
Hi, Godfreezer. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good freezer
on April 9, 2026
Posted by: Snodgrass
[This review was collected as part of a promotion.] Plenty of room inside with the adjustable shelves. Froze items over night. Runs quiet.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 13, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying the spacious interior, adjustable shelves, fast freezing performance, and quiet operation. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 16, 2026
Posted by: Mahogany Head
[This review was collected as part of a promotion.] It has more room than I thought it would. It's easy to switch from refrigerator to freezer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 17, 2026
Thank you for sharing your feedback!
We’re glad to hear the unit has more space than expected and that you’re finding it easy to switch between refrigerator and freezer modes. It’s great to know it’s working well for your needs.
We appreciate you choosing our product and hope it continues to serve you well.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re glad to hear the unit has more space than expected and that you’re finding it easy to switch between refrigerator and freezer modes. It’s great to know it’s working well for your needs.
We appreciate you choosing our product and hope it continues to serve you well.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Impressed so far
on April 17, 2026
Posted by: John1952atPDX
[This review was collected as part of a promotion.] I replaced my 20+ year old freezer with this newer model and am impressed with the updated design and quiet performance. It was ready to use in less in a day and is staying reliably at zero degrees. We'll worth the sale price I paid.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 20, 2026
Hi there. We’re so glad to hear you’re impressed with your new freezer!
It’s great that the updated design and quiet performance are standing out, and that it's staying reliably at zero degrees. Sounds like it was a perfect replacement for your old one, especially at such a great price! Thanks for sharing your positive experience!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great that the updated design and quiet performance are standing out, and that it's staying reliably at zero degrees. Sounds like it was a perfect replacement for your old one, especially at such a great price! Thanks for sharing your positive experience!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com