Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
273
4 Stars
27
3 Stars
1
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Meat freezer
on March 6, 2026
Posted by: Freezer camp
[This review was collected as part of a promotion.] Works as described, maintains constant temperature and looks nice in the garage. Only downside is the weight capacity of the shelves.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 9, 2026
Thank you for sharing your feedback! We’re glad your freezer is keeping a consistent temperature and looks great in your garage. We appreciate your note about the shelf weight capacity—it helps us understand what matters most to our customers. If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Mighty Freezer
on March 14, 2026
Posted by: Bregone
[This review was collected as part of a promotion.] Very happy with my tall and mighty freezer. It has big shoes to fill; as it is a replacement for a 23 year iold Kenmore that was old reliable.
So far, so good.
It is quick to get cold and quiet.
Very happy.
A fine under the stairs addition.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 17, 2026
Hi Bregone!
Thank you for sharing your feedback!
We’re thrilled to hear that your new Frigidaire freezer is living up to expectations as a replacement for your long-serving Kenmore. It’s wonderful to know it cools quickly, operates quietly, and fits perfectly under your stairs.
We truly appreciate you choosing Frigidaire and hope your freezer continues to provide reliable performance for many years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Thank you for sharing your feedback!
We’re thrilled to hear that your new Frigidaire freezer is living up to expectations as a replacement for your long-serving Kenmore. It’s wonderful to know it cools quickly, operates quietly, and fits perfectly under your stairs.
We truly appreciate you choosing Frigidaire and hope your freezer continues to provide reliable performance for many years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
New freezer for the family
on March 20, 2026
Posted by: Wattaboy
[This review was collected as part of a promotion.] We decided to replace our 20+ year old freezer with a new one. We like the frost-free feature and the ability to arrange the shelves. It would be nice if there was a temperature guide inside.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 23, 2026
Hi Wattaboy, thank you for sharing your feedback! We’re glad to hear you’re enjoying your new freezer, especially the frost-free feature and adjustable shelving—it’s great to know it’s meeting your needs after your previous unit.
We also appreciate your suggestion about including a temperature guide inside. That’s very helpful feedback and something we understand would add convenience.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
We also appreciate your suggestion about including a temperature guide inside. That’s very helpful feedback and something we understand would add convenience.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Product
on March 20, 2026
Posted by: Paul2109
[This review was collected as part of a promotion.] Very pleased with the Fridgeaire freezer unit we purchased for our basement. Exactly what we needed.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 24, 2026
Hi there. Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire freezer is exactly what you needed for your basement. It’s great to know it’s helping you keep everything organized and accessible.
We appreciate your support and hope it continues to serve you well for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your support and hope it continues to serve you well for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
FREEZER
on March 23, 2026
Posted by: STAINLESS FREEZER
[This review was collected as part of a promotion.] LOVE THE COLOR...MATCHES MY BLACK STAINLESS GALLERY FRIGERATOR ! FITS IN THE SPACE PERFECT AND HAS THE PERFECT ROOM AND KEEPS EVERYTHING SO COLD! LOVE IT AND WOULD RECOMMEND THIS MODEL AND COLOR !
Response from frigidaire.comBy John, Online Outreach Specialist, March 24, 2026
Hi there, our valued customer. Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
It freezes!!!
on March 26, 2026
Posted by: Synchmom1
[This review was collected as part of a promotion.] We had to replace our 14 year old freezer earlier this month. Did some research and this Fridgedaire had good reviews. We are very happy with how well this keeps the food frozen and the amount of space inside.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 30, 2026
Thank you for sharing your experience! We’re glad to hear that your new upright freezer is performing well and keeping your food properly frozen.
It’s great that your research led you to a model that meets your expectations, especially after replacing a long-lasting unit. We’re also pleased to know that the storage capacity is working well for your needs.
We appreciate you taking the time to provide your feedback and hope you continue to enjoy your freezer for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great that your research led you to a model that meets your expectations, especially after replacing a long-lasting unit. We’re also pleased to know that the storage capacity is working well for your needs.
We appreciate you taking the time to provide your feedback and hope you continue to enjoy your freezer for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 27, 2026
Posted by: Syl J
[This review was collected as part of a promotion.] Works great, no coils on back so takes up less space than my older model and lots more storage space, an inside light and an open door alarm
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 27, 2026
Hi there, our valued customer!
Thank you for your review! We’re glad to hear the refrigerator is working great for you and that you’re enjoying the space-saving design and increased storage capacity. It’s also great to know the interior light and door alarm features are adding to your experience.
We truly appreciate your feedback and your support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your review! We’re glad to hear the refrigerator is working great for you and that you’re enjoying the space-saving design and increased storage capacity. It’s also great to know the interior light and door alarm features are adding to your experience.
We truly appreciate your feedback and your support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
WORKS PERFECT AS A NON FREEZER
on March 27, 2026
Posted by: crspes
[This review was collected as part of a promotion.] Temperature perfectly in refrigerator range and holding.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 31, 2026
Hi there, Crspes! Thank you for your feedback! We’re delighted to hear that your refrigerator is maintaining the perfect temperature and keeping your food well-preserved. It’s always great to know our products are performing reliably for our customers.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a wonderful rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a wonderful rest of your day!
- Maico
Written by a customer while visiting frigidaire.com