Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
273
4 Stars
27
3 Stars
1
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
it's a freezer
on February 28, 2026
Posted by: Pauline1348
[This review was collected as part of a promotion.] It's keeping my food frozen. I like the way the shelves are set up.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 2, 2026
Hi, Pauline1348! Thank you for your feedback! We’re pleased to hear that your food is staying properly frozen and that you are satisfied with the shelf configuration of your Frigidaire Upright Freezer. It’s great to know the design is helping keep your food organized and well preserved.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 1, 2026
Posted by: Agilaus
[This review was collected as part of a promotion.] Perfect size for family of 2. Love the color.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 3, 2026
Hi Agilaus, we’re so glad to hear that your Frigidaire appliance is the perfect size for your family and that you love the color! It’s wonderful when an appliance fits both your space and style needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1‑800‑374‑4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and enjoy your appliance!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1‑800‑374‑4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and enjoy your appliance!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 1, 2026
Posted by: Jake baby
[This review was collected as part of a promotion.] Love the freezer I also bought a fridge that I’m not a 100 % happy with, didn’t realize there was no light in the freezer part. I’ve always had light in there whyyyyy does this not have a light. I have to get a flashlight to see in there.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 3, 2026
Hello, Jake baby! Thank you for sharing your feedback. We’re glad to hear that you’re loving your freezer! We understand your concern about the absence of a light in the freezer compartment. Some models are designed without one, which can be an adjustment if you’re used to seeing an illuminated interior.
If you’d like tips on how to optimize visibility or have any other questions, our Customer Support team is happy to assist. You can reach us via Live Chat on our website or by dialing 1‑800‑374‑4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We appreciate your feedback, and we hope you continue enjoying your appliances!
- Maico
If you’d like tips on how to optimize visibility or have any other questions, our Customer Support team is happy to assist. You can reach us via Live Chat on our website or by dialing 1‑800‑374‑4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We appreciate your feedback, and we hope you continue enjoying your appliances!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
work's good look's good I thank you much.
on March 1, 2026
Posted by: mooon
The first one was damaged the second one perfect good job thank you much.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 3, 2026
Thank you for sharing your feedback on the 13 Cu. Ft. Garage Ready Upright Freezer! We sincerely apologize for the initial damage to the first unit but are pleased to hear that the second one arrived in perfect condition and is meeting your expectations.
We truly appreciate your patience and understanding throughout the process. If you ever need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We truly appreciate your patience and understanding throughout the process. If you ever need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire 13 cu ft frost free upright freezer
on March 2, 2026
Posted by: dwoc220
[This review was collected as part of a promotion.] Works good, good capacity, I use it as a secondary freezer in my basement. I wish it had a digital temp guage so you can set the actual temperature, it only has a dial to set to 1 temperature
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi dwoc220,
Thank you for sharing your feedback! We’re glad to hear the freezer is working well for you and that the capacity is a good fit for use as a secondary unit in your basement.
We also appreciate your comment about the temperature control. Some models use a dial-style control rather than a digital display, which adjusts the cooling level instead of setting a specific temperature. Feedback like yours is very helpful, and we’ll be sure to pass your suggestion for a digital temperature gauge along to our product team for future consideration.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Thank you for sharing your feedback! We’re glad to hear the freezer is working well for you and that the capacity is a good fit for use as a secondary unit in your basement.
We also appreciate your comment about the temperature control. Some models use a dial-style control rather than a digital display, which adjusts the cooling level instead of setting a specific temperature. Feedback like yours is very helpful, and we’ll be sure to pass your suggestion for a digital temperature gauge along to our product team for future consideration.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Moves when opening the door
on March 2, 2026
Posted by: CML2026
[This review was collected as part of a promotion.] I like the much-needed freezer. It's a good size for two people, and the price was great. The only problem is that it moves around when opening and closing the door. My husband had to put a block under it, and if not careful will move.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 3, 2026
Thank you for sharing your feedback on the 13 Cu. Ft. Garage Ready Upright Freezer! We’re glad to hear that the freezer is the perfect size for your needs and that you found it to be a great value.
We appreciate you bringing up the issue with the freezer moving when opening and closing the door. For stability, we recommend ensuring the freezer is placed on a level surface, but we understand that sometimes adjustments like a block may be necessary. If the movement continues to be a concern, we recommend checking that the feet are securely adjusted to help prevent shifting.
If you have any further questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We appreciate you bringing up the issue with the freezer moving when opening and closing the door. For stability, we recommend ensuring the freezer is placed on a level surface, but we understand that sometimes adjustments like a block may be necessary. If the movement continues to be a concern, we recommend checking that the feet are securely adjusted to help prevent shifting.
If you have any further questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on March 2, 2026
Posted by: J Cara
[This review was collected as part of a promotion.] Great size,price,and has been a great product.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 3, 2026
Thank you for your feedback! We’re thrilled to hear that the size, price, and overall performance of your product are meeting your expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size and great price
on March 3, 2026
Posted by: Ricky48
[This review was collected as part of a promotion.] We needed a freezer because I harvested three deer this fall. I found this Frigidaire at a great sale price. I was looking for something a little smaller, but now that I started filling it i'm glad we chose this one. It holds great temperature. I like that it has a high temp alarm. Plenty of storage space.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 4, 2026
Hello Ricky48!
Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire 13 Cu. Ft. Garage Ready Upright Freezer is meeting your needs, especially with all your harvest storage. It’s great to know that it maintains the right temperature, has a reliable high-temp alarm, and offers plenty of storage space.
We truly appreciate you choosing Frigidaire.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire 13 Cu. Ft. Garage Ready Upright Freezer is meeting your needs, especially with all your harvest storage. It’s great to know that it maintains the right temperature, has a reliable high-temp alarm, and offers plenty of storage space.
We truly appreciate you choosing Frigidaire.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com