Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9 out of 5
4.9
(303 Reviews)
Open Ratings Snapshot
Rating breakdown 303 reviews
5 Stars
273
4 Stars
27
3 Stars
1
2 Stars
0
1 Star
2
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5 out of 5
5
Week One
on February 25, 2026
Posted by: mfs2
[This review was collected as part of a promotion.] So far, so good—just the right size, well lit interior, warnings working as advertised and my food freezes fast at recommended setting. Runs way quieter than my old freezer (much prettier, too). And the reason I got a new freezer: it’s frost free!
Response from frigidaire.comBy MaicoOnline Outreach SpecialistFebruary 26, 2026
Hi Mfs2, thank you for sharing your experience! We’re thrilled to hear that your new freezer is the perfect size, runs quietly, keeps food frozen quickly, and has the frost-free convenience you were looking for. It’s great to know that the interior lighting and warning features are working as expected, too.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Great Garage Ready Freezer
on February 25, 2026
Posted by: Baker104
[This review was collected as part of a promotion.] This freezer has added much needed freezer space allowing fewer shopping trips and wonderful for allowing me to bake and freeze cookies, muffins and cakes. My only wish is that it had 2 more shelves… thus the 4 star rating. This has been a very harsh winter and it has not had a problem with low temperatures.
Response from frigidaire.comBy MaicoOnline Outreach SpecialistFebruary 26, 2026
Hello Baker104, thank you for sharing your experience! We’re glad to hear that your new freezer is helping with extra storage, reducing shopping trips, and making it easy to bake and freeze your favorite treats. We appreciate your feedback about the shelving, and we’ll share your suggestion with our product team. It’s also great to know your freezer has handled the harsh winter temperatures without any issues.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day!

- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on February 25, 2026
Posted by: MaDeb
[This review was collected as part of a promotion.] Freezer is meeting expectations. Plenty of room and I like the door compartments for extra space.
Response from frigidaire.comBy RoxOnline Outreach SpecialistFebruary 26, 2026
Hi, MaDeb! Thank you for sharing your experience! We’re glad to hear your Frigidaire freezer is meeting your expectations and providing plenty of room, including the handy door compartments for extra storage. It’s wonderful to know it’s helping keep your food organized and accessible!

If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help!

-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on February 25, 2026
Posted by: BFP724
[This review was collected as part of a promotion.] Working well so far only had it for 2 months
Response from frigidaire.comBy RuthOnline Outreach SpecialistFebruary 27, 2026
Hi there. Thank you for your feedback! We’re glad to hear that your appliance is working well so far. We hope it continues to perform reliably for you!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
LOTS OF SPACE
on February 25, 2026
Posted by: Gejoe
[This review was collected as part of a promotion.] Really like the increased space in the refrigerator. Last one always seemed full, but this one has lots of space left.
Response from frigidaire.comBy JessicaOnline Outreach SpecialistFebruary 26, 2026
Thank you for your feedback! We’re glad to hear that your 13 Cu. Ft. Garage Ready Upright Freezer is giving you plenty of extra space compared to your previous model. It’s great to know it’s helping keep your items organized and easily accessible. We hope it continues to meet your storage needs for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great visibility and easy access
on February 25, 2026
Posted by: Tlovas
[This review was collected as part of a promotion.] This Frigidaire upright freezer allows me to see virtually all of my food at a glance, which makes organizing and finding items incredibly easy. It replaces a Frigidaire chest freezer that served me flawlessly for years, but switching to an upright has been a huge upgrade in convenience. No more digging to the bottom and forgetting what’s buried down there—everything is right in front of me. So far, I’m very pleased with the performance and accessibility.
Response from frigidaire.comBy RuthOnline Outreach SpecialistFebruary 27, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your new upright freezer is making organization and access so much easier. It’s great to know that the upgrade from your chest freezer has added convenience while still delivering the reliable performance you expect from Frigidaire. We’re glad you’re very pleased with it!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
New Freezer
on February 25, 2026
Posted by: Dubby Boy
[This review was collected as part of a promotion.] We really like our new Frigidaire freezer. It works really well!
Response from frigidaire.comBy ChristianOnline Outreach SpecialistFebruary 26, 2026
Thank you for your feedback! We’re glad to hear your new Frigidaire freezer is working well and meeting your needs. We appreciate your support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards,

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Nice size good features
on February 26, 2026
Posted by: RNR22
[This review was collected as part of a promotion.] Just fits where we wanted it.
Replaced 26-year old Lenore.
We’ll see if this one lasts as long.
Like the power light.
Response from frigidaire.comBy ChristianOnline Outreach SpecialistFebruary 26, 2026
Thank you for your feedback! We’re glad the new appliance fits perfectly and that you like the power light feature. We hope it serves you well for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards,

-Christian
Written by a customer while visiting frigidaire.com
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