Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(520 Reviews)
Rating breakdown 520 reviews
5 Stars
465
4 Stars
47
3 Stars
5
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Great Freezer
on September 26, 2026
Posted by: Bonesaw291
[This review was collected as part of a promotion.] This freezer fit in our home well, it was easy to set-up, and adjust the temperature. It is nice and quiet, doesn't frost up, and keeps everything well frozen.
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 29, 2026
Hi, Bonesaw291! Thank you for sharing your experience! We’re delighted to hear that your Frigidaire Upright Freezer fits well in your home and was easy to set up and adjust. It's wonderful to know that you're enjoying its quiet operation, frost-free performance, and reliable freezing capabilities. Providing convenience and dependable food preservation is what we strive for, and we're thrilled that your freezer is meeting your expectations.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Our team will be happy to assist with any questions and help ensure you continue to enjoy your appliance.-Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Our team will be happy to assist with any questions and help ensure you continue to enjoy your appliance.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size
on September 26, 2026
Posted by: Moreland 01
[This review was collected as part of a promotion.] This freezer is just perfect for our small garage. And glad to know that it can handle the temperature fluctuations of the typical garage.
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 30, 2026
Hi, Moreland 01! Thank you for sharing your feedback! We're delighted to hear that your upright freezer is the perfect size for your garage and that it's fitting your needs so well. It's great to know you're enjoying the added convenience and peace of mind that comes with reliable performance, even with typical garage temperature changes.
Thank you for choosing Frigidaire. If you ever need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8:00 p.m. EST. We're always here to help.-Angel
Thank you for choosing Frigidaire. If you ever need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8:00 p.m. EST. We're always here to help.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on September 26, 2026
Posted by: SRSFrench
[This review was collected as part of a promotion.] Haven’t had it very long. It’s freezing great..
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 29, 2026
Hi SRSFrench,
We’re so glad to hear your new Frigidaire freezer is off to a great start! It’s wonderful to know it’s freezing well so far. Thank you for choosing Frigidaire, and we hope you continue enjoying reliable performance from your new freezer for years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
We’re so glad to hear your new Frigidaire freezer is off to a great start! It’s wonderful to know it’s freezing well so far. Thank you for choosing Frigidaire, and we hope you continue enjoying reliable performance from your new freezer for years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased
on September 26, 2026
Posted by: Cat45
[This review was collected as part of a promotion.] Our previous Frigidaire freezer was the same size as the new one we purchased( about 13cu ft). It served us well for around 18 years. We like the new size dimensions( a bit taller and not as deep. It is in our garage and seems to “fit” better, doesn’t stick out from the wall as far. Also we like the lights inside and that is now designed to be garage ready!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 28, 2026
Hi Cat45, thank you for taking the time to share your detailed feedback! We’re delighted to hear that you’re very pleased with your new Frigidaire upright freezer and that the updated dimensions fit your garage better. It’s wonderful to hear that you’re enjoying the interior lighting and garage-ready design as well.
We also appreciate your continued trust in Frigidaire after your previous freezer served you well for around 18 years. We truly appreciate you choosing Frigidaire again and sharing your positive experience with us!
If you ever have any questions or need assistance with your freezer or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
We also appreciate your continued trust in Frigidaire after your previous freezer served you well for around 18 years. We truly appreciate you choosing Frigidaire again and sharing your positive experience with us!
If you ever have any questions or need assistance with your freezer or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 25, 2026
Posted by: Zaheeda
[This review was collected as part of a promotion.] We've had our new freezer for a couple of weeks. Went with a smaller size since the kids are grown. It has great space and I love the flexibility of the movable shelves. The large basket/drawer at the base is perfect for big bags of frozen chicken (or similar). Would highly recommend this freezer.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 28, 2026
Hi Zaheeda,
We’re so glad to hear your new Frigidaire freezer is working so well for your needs! It’s wonderful to know you’re enjoying the flexible movable shelves, generous storage, and large lower basket for bigger frozen items. Thank you for recommending Frigidaire, and we hope you continue enjoying the convenience and organization your freezer provides!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
We’re so glad to hear your new Frigidaire freezer is working so well for your needs! It’s wonderful to know you’re enjoying the flexible movable shelves, generous storage, and large lower basket for bigger frozen items. Thank you for recommending Frigidaire, and we hope you continue enjoying the convenience and organization your freezer provides!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Upright Freezer
on September 25, 2026
Posted by: KathBO
[This review was collected as part of a promotion.] The door shelves are narrower. Not much more room than my 14 cubic foot
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 28, 2026
Thank you for taking the time to share your detailed feedback. We understand that the narrower door shelves make the overall storage capacity feel less than expected compared with your previous 14-cubic-foot freezer.
We appreciate you sharing your experience with the door-shelf design and available storage space. Feedback like yours is valuable and helps us better understand which storage features are most important to our owners. We’ll be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing this appliance and for sharing your honest feedback. We truly appreciate your input and hope your upright freezer continues to meet your needs. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We appreciate you sharing your experience with the door-shelf design and available storage space. Feedback like yours is valuable and helps us better understand which storage features are most important to our owners. We’ll be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing this appliance and for sharing your honest feedback. We truly appreciate your input and hope your upright freezer continues to meet your needs. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer / Fridge is an amazing upright freezer!
on September 24, 2026
Posted by: Mike B Georgia
[This review was collected as part of a promotion.] Great little freezer that we have been using as a fridge until it arrives. It has ample space for storing items and has been a great addition to our appliance family!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 25, 2026
Hi there. Thank you for sharing your experience! We’re so glad to hear the freezer has been a great addition and is providing ample space for your needs. We love hearing that it has been versatile enough to use as a fridge while you wait for your new appliance. We truly appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Fridgadaire
on September 24, 2026
Posted by: Dixiedodarlin
[This review was collected as part of a promotion.] I love love love my new Fridgadaire!!! I've wanted one for many years and I finally have one. There is so much room! I'm still trying to fill it up. I can't tell you how much I love it ❤️❤️
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 24, 2026
Hi, Dixiedodarlin! Thank you for sharing your excitement! We are thrilled to hear how much you love your new Frigidaire upright freezer and that it has lived up to your expectations. It's wonderful to know you're enjoying the spacious interior and all the extra storage room. Your enthusiasm truly made our day!
If you need any assistance or have questions as you continue enjoying your freezer, please feel free to reach out. You can chat with us live at frigidaire.com or call us at 1-800-374-4432 Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We are always happy to help.-Angel
If you need any assistance or have questions as you continue enjoying your freezer, please feel free to reach out. You can chat with us live at frigidaire.com or call us at 1-800-374-4432 Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We are always happy to help.-Angel
Written by a customer while visiting frigidaire.com