Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
273
4 Stars
27
3 Stars
1
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
on January 23, 2026
Posted by: Jam147
[This review was collected as part of a promotion.] Very nice freezer…love the warning light and the interior light. When with a small cubic ft freezer than the one we had but can still get everything we had in the old freezer in the new one….Thank you fridgeaireJam147
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 26, 2026
Hi there. We’re glad to hear you’re enjoying your new freezer! It’s great that the warning and interior lights are helpful and that you’re still able to fit everything from your old freezer despite the smaller size.
If you ever have questions or need assistance, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1‑800‑374‑4432 or via live chat on our website.
Best Regards,
Ruth
If you ever have questions or need assistance, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1‑800‑374‑4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 24, 2026
Posted by: smoothie people
[This review was collected as part of a promotion.] Good size for my garage and family of 2 , we use a lot of seasonal vegetables and always buy them in bulk. We replaced a full size side by side refrigerator/freezer with it and much nicer having extra freezer storage and easy to organize and access
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 26, 2026
Hello, thank you for sharing your experience with your new refrigerator! We’re glad to hear that its size works well for your garage and family needs, and that the extra freezer storage has made organizing and accessing your seasonal vegetables easier. We appreciate you taking the time to share how it’s helping simplify your food storage.
If you ever have questions or need assistance, please don’t hesitate to reach out via Live Chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday–Friday, 8:30am–8:00pm ET, and Saturday, 9:00am–6:00pm ET. We’re always happy to help! - Reed
If you ever have questions or need assistance, please don’t hesitate to reach out via Live Chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday–Friday, 8:30am–8:00pm ET, and Saturday, 9:00am–6:00pm ET. We’re always happy to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 24, 2026
Posted by: Mike2026keepitcold
[This review was collected as part of a promotion.] So far everything is staying frozen, so it’s doing its job
Only had for 2 weeks now so time will tell!
Only had for 2 weeks now so time will tell!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 26, 2026
Thank you for sharing your experience! We’re glad to hear your freezer is keeping everything frozen and doing its job so far. We appreciate you choosing Frigidaire and hope it continues to meet your needs for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on January 24, 2026
Posted by: Dave99999
[This review was collected as part of a promotion.] The freezer looks great and was easy to set up. It’s been keeping the food frozen and no frost
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 27, 2026
Hi Dave! We’re glad to hear your freezer looks great, was easy to set up, and is keeping your food perfectly frozen with no frost. Thank you for sharing your positive experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Im sure its great!
on January 24, 2026
Posted by: Droddman
[This review was collected as part of a promotion.] Still in the box, was on sale. Had to grab it. Im sure its exactly what a 13cu ft vertical freezer is supposed to be
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 27, 2026
Hi there. We’re glad you were able to take advantage of the sale! A 13 cu. ft. upright freezer is a great size, and we’re confident it will meet your needs once it’s set up and in use.
If you have any questions during installation or after you get it running, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
If you have any questions during installation or after you get it running, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright freezer
on January 24, 2026
Posted by: Berryminit
[This review was collected as part of a promotion.] So far its been working great. Its only been a week. Ill repost if anything changes.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 27, 2026
Hi, Berryminit! We’re glad to hear your Frigidaire upright freezer is working great so far! Thank you for sharing your experience, and we appreciate your willingness to keep us updated. If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Strong and quiet
on January 25, 2026
Posted by: Lexa1212
[This review was collected as part of a promotion.] Wow what a great freezer. Lots of room so many shelves to keep things sorted. The door has many shelves for smaller packages. Freezing happens quite quickly.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 26, 2026
Hi Lexa! Wow indeed! 😄 Thank you for the fantastic feedback. We’re thrilled to hear how much you’re enjoying the freezer’s spacious design and smart shelving—it’s great to know everything is easy to organize and access. Fast freezing is definitely a big plus, too!
We really appreciate you taking the time to share your experience and hope your freezer continues to perform beautifully for you. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We really appreciate you taking the time to share your experience and hope your freezer continues to perform beautifully for you. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love Our New Freezer
on January 26, 2026
Posted by: GN 53
[This review was collected as part of a promotion.] The compressor on our old chest freezer went out so we started shopping for a new freezer we could put in our garage. We wanted an upright freezer that wasn't too big and one that we didn't have to manually defrost. We found the Frigidaire 13 cu ft garage ready upright freezer and it is perfect! It has plenty of room and we love the adjustable shelves as well as the shelves in the door. The light is plenty bright so it's easy to find what we are looking for. It was a great buy!
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 27, 2026
Thank you so much for sharing your experience! We’re glad to hear the Frigidaire 13 cu. The upright 5 ft. freezer has been a great fit for your garage, and you’re enjoying the adjustable shelving, door storage, and bright interior lighting. It’s great to know it’s providing the space and convenience you were looking for.
We appreciate you choosing Frigidaire and taking the time to leave such a kind review. Enjoy your new freezer! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
We appreciate you choosing Frigidaire and taking the time to leave such a kind review. Enjoy your new freezer! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Written by a customer while visiting frigidaire.com