Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(8,020 Reviews)
Rating breakdown 8,020 reviews
5 Stars
7,132
4 Stars
732
3 Stars
76
2 Stars
19
1 Star
61
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Great freezer!
on February 23, 2026
Posted by: cattails
[This review was collected as part of a promotion.] I’m really enjoying my freezer. I formerly had a 9 cf one, and it was always too small. Now I have a 13 cf and it provides plenty of room for all that I want to store in it. I wanted this brand because I trust it. Frigidaire products have been around
for a very long time, and it has a very good reputation.
for a very long time, and it has a very good reputation.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 24, 2026
Hi cattails, thank you for sharing your wonderful feedback! We’re so glad to hear your new freezer is giving you the extra space you needed and that the larger capacity is making storage much easier. It means a lot to us that you chose Frigidaire because of the trust and reputation built over the years.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good second freezer
on February 23, 2026
Posted by: Andrew BW
[This review was collected as part of a promotion.] Seems like a dependable second freezer that we keep in the basement that was reasonably priced
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 24, 2026
Thank you for your feedback! We’re glad to hear your second freezer is proving to be dependable and fits your needs perfectly. It’s great that it also offered good value! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on February 24, 2026
Posted by: Turkeys
[This review was collected as part of a promotion.] Great deep freeze and priced right
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 24, 2026
Dear valued Customer!
Thank you for sharing your experience with your Frigidaire 13 Cu. Ft. Garage Ready Upright Freezer (model FFFU13F2VW). We’re delighted to hear that it’s providing excellent freezing performance and that you’re pleased with its value.
Your feedback helps us continue to deliver appliances that combine quality, efficiency, and affordability. We truly appreciate your support and hope your freezer continues to meet your needs for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with your Frigidaire 13 Cu. Ft. Garage Ready Upright Freezer (model FFFU13F2VW). We’re delighted to hear that it’s providing excellent freezing performance and that you’re pleased with its value.
Your feedback helps us continue to deliver appliances that combine quality, efficiency, and affordability. We truly appreciate your support and hope your freezer continues to meet your needs for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my upright freezer!
on February 24, 2026
Posted by: robbappl
[This review was collected as part of a promotion.] I love my upright freezer! It’s so much more quiet than the last one I had and it performs well. My last Frigidaire lasted over 30 years. Hoping this one does the same.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 24, 2026
Hello robbappl!
Thank you for sharing your experience with your Frigidaire 13 Cu. Ft. Garage Ready Upright Freezer (model FFFU13F2VW). We’re delighted to hear that it’s performing well, running quietly, and living up to the reliability you’ve come to expect from Frigidaire.
It’s wonderful to know your previous Frigidaire lasted over 30 years — we hope this new freezer serves your household just as faithfully for many years to come! Your feedback is greatly appreciated and motivates us to continue delivering durable, high-quality appliances.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with your Frigidaire 13 Cu. Ft. Garage Ready Upright Freezer (model FFFU13F2VW). We’re delighted to hear that it’s performing well, running quietly, and living up to the reliability you’ve come to expect from Frigidaire.
It’s wonderful to know your previous Frigidaire lasted over 30 years — we hope this new freezer serves your household just as faithfully for many years to come! Your feedback is greatly appreciated and motivates us to continue delivering durable, high-quality appliances.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 24, 2026
Posted by: DG2026
[This review was collected as part of a promotion.] My main reason for purchasing this freezer was because of its frost free feature. It is wonderful. Holds a lot of food. I have not had anty problems with it. It is a perfect size for my garage.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 25, 2026
Hi DG2026! Thank you for sharing your feedback! We’re thrilled to hear that the frost-free feature is working well for you — it really does make freezer maintenance much easier.
It’s great to know that it holds plenty of food and fits perfectly in your garage. Reliability and the right size are so important, and we’re glad this freezer is meeting your needs without any issues.
We appreciate you taking the time to share your experience and are happy to hear it’s serving you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know that it holds plenty of food and fits perfectly in your garage. Reliability and the right size are so important, and we’re glad this freezer is meeting your needs without any issues.
We appreciate you taking the time to share your experience and are happy to hear it’s serving you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire I trust no other brand
on February 24, 2026
Posted by: Judith42
[This review was collected as part of a promotion.] I have had my Frigidaire Upright freezer for over a half a year now and am so happy with it. I truly like this brand as in the past years all my appliances with Frigidaire have been truly long lasting with no problems ever. Its everything you will really ever want.
At my age I do not know how to put pictures on this review but it will show you on line.
At my age I do not know how to put pictures on this review but it will show you on line.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 26, 2026
Hi there. Thank you for your wonderful review! We’re thrilled to hear that your Frigidaire Upright Freezer—and your other Frigidaire appliances—have been reliable and long-lasting. Your kind words mean a lot, and we’re so glad our products continue to meet your needs. Thank you for being a loyal Frigidaire customer!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Week One
on February 25, 2026
Posted by: mfs2
[This review was collected as part of a promotion.] So far, so good—just the right size, well lit interior, warnings working as advertised and my food freezes fast at recommended setting. Runs way quieter than my old freezer (much prettier, too). And the reason I got a new freezer: it’s frost free!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 26, 2026
Hi Mfs2, thank you for sharing your experience! We’re thrilled to hear that your new freezer is the perfect size, runs quietly, keeps food frozen quickly, and has the frost-free convenience you were looking for. It’s great to know that the interior lighting and warning features are working as expected, too.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Garage Ready Freezer
on February 25, 2026
Posted by: Baker104
[This review was collected as part of a promotion.] This freezer has added much needed freezer space allowing fewer shopping trips and wonderful for allowing me to bake and freeze cookies, muffins and cakes. My only wish is that it had 2 more shelves… thus the 4 star rating. This has been a very harsh winter and it has not had a problem with low temperatures.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 26, 2026
Hello Baker104, thank you for sharing your experience! We’re glad to hear that your new freezer is helping with extra storage, reducing shopping trips, and making it easy to bake and freeze your favorite treats. We appreciate your feedback about the shelving, and we’ll share your suggestion with our product team. It’s also great to know your freezer has handled the harsh winter temperatures without any issues.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com