Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(7,615 Reviews)
Rating breakdown 7,615 reviews
5 Stars
6,707
4 Stars
731
3 Stars
76
2 Stars
37
1 Star
64
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
I love my new garage freezer!
on February 12, 2026
Posted by: DanielleP20
[This review was collected as part of a promotion.] I’m really impressed with this upright freezer! The 16 cu. ft. capacity gives me plenty of room for bulk groceries and frozen meals without feeling cramped. Despite that size, the unit’s compact footprintmeans it fits easily into my garage, even with two cars parked inside, and still leaves plenty of walking space.
The garage-ready design is a huge plus too, since it handles temperature swings well without any issues, and the adjustable shelving makes organization a breeze. Overall, it’s a great blend of big storage in a space-efficient body.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 13, 2026
Hi there, DanielleP20! Thank you for sharing your experience with your Frigidaire upright freezer! We’re thrilled to hear that the 16 cu. ft. capacity gives you plenty of room for bulk groceries while still fitting comfortably in your garage. It’s great to know the garage-ready design and adjustable shelving are helping make organization easy and convenient. Your feedback really highlights how well this unit blends storage capacity with space efficiency.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a wonderful rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a wonderful rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
16 Cu. Ft. Garage Ready Freezer
on February 12, 2026
Posted by: Hip59
[This review was collected as part of a promotion.] Interior lighting is great no searching for what you want. Outer light lets you know it is running. Very quiet.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 13, 2026
Thank you for sharing your experience! We’re glad to hear the interior lighting is making it easy to find what you need and that the outer light gives you a clear indication when it’s running.
It’s also wonderful to know that you find it very quiet—that’s always a plus in the kitchen. We truly appreciate your feedback and are happy your appliance is performing well! If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
It’s also wonderful to know that you find it very quiet—that’s always a plus in the kitchen. We truly appreciate your feedback and are happy your appliance is performing well! If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 13, 2026
Posted by: Cittasubha
[This review was collected as part of a promotion.] So easy to find things now and I love that I won’t need to defrost it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 16, 2026
Thank you for sharing your experience with your 16 Cu. Ft. Garage Ready Upright Freezer. We’re delighted to hear that it’s helping you stay organized and that you appreciate the convenience of a frost-free design.
We’re glad the freezer is making it easier to find and store your items. Your feedback is greatly appreciated, and we hope it continues to serve you well. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad the freezer is making it easier to find and store your items. Your feedback is greatly appreciated, and we hope it continues to serve you well. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Great works fine
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 16, 2026
Hi, Patty turner! Thank you for your 5-star review! We’re happy to hear that your Frigidaire upright freezer is working great and meeting your expectations. Your support truly means a lot to us. If you ever need assistance, you can reach us via Live Chat at frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. We’re always happy to help! – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
2
Space Inefficient
on February 15, 2026
Posted by: Rhubarbcook
[This review was collected as part of a promotion.] This freezer has the same square footage as the one it replaced, but it is shaped differently, taller and narrower than the previous one. That means having to stack food in order to store the same quantity. This is a much less space-efficient unit.
Second, I hate, loathe, and despise the green light that emanates from the bottom. I feel as if an alien spaceship had landed in my pantry.
Second, I hate, loathe, and despise the green light that emanates from the bottom. I feel as if an alien spaceship had landed in my pantry.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 16, 2026
Hi there! Thank you for sharing your candid feedback. We completely understand your frustration.
It’s clear that the change in shape — taller and narrower compared to your previous freezer — has made organizing your food more challenging. We recognize that even when square footage is the same, layout and accessibility matter a great deal, and having to stack items to maximize space can feel inconvenient.
We also hear you about the green light at the bottom. While designed to indicate operation, we understand how its brightness and color can feel intrusive, especially in a pantry, and we sincerely regret that it’s impacting your experience. Your description of it feeling like an “alien spaceship” light really highlights just how disruptive it can be, and it’s the kind of insight we take seriously when evaluating future designs.
We appreciate your honesty, as it helps our product teams understand what matters most to real users. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s clear that the change in shape — taller and narrower compared to your previous freezer — has made organizing your food more challenging. We recognize that even when square footage is the same, layout and accessibility matter a great deal, and having to stack items to maximize space can feel inconvenient.
We also hear you about the green light at the bottom. While designed to indicate operation, we understand how its brightness and color can feel intrusive, especially in a pantry, and we sincerely regret that it’s impacting your experience. Your description of it feeling like an “alien spaceship” light really highlights just how disruptive it can be, and it’s the kind of insight we take seriously when evaluating future designs.
We appreciate your honesty, as it helps our product teams understand what matters most to real users. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size and works great
on February 16, 2026
Posted by: diane1231919
[This review was collected as part of a promotion.] The garage-ready freezer is the perfect companion to my Frigidaire refrigerator
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 17, 2026
Hello diane1231919!
Thank you for sharing your feedback on your Frigidaire 16 Cu. Ft. Garage Ready Upright Freezer (model FFFU16F2VW). We’re delighted to hear that the size is perfect for your needs and that it’s working great. It’s wonderful to know it complements your Frigidaire refrigerator so well!
We appreciate you choosing Frigidaire and hope your freezer continues to provide reliable performance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire 16 Cu. Ft. Garage Ready Upright Freezer (model FFFU16F2VW). We’re delighted to hear that the size is perfect for your needs and that it’s working great. It’s wonderful to know it complements your Frigidaire refrigerator so well!
We appreciate you choosing Frigidaire and hope your freezer continues to provide reliable performance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge / Freezer
on February 16, 2026
Posted by: Jugernaut1000
[This review was collected as part of a promotion.] Great little fridge that can turn into a freezer if need be. Can add a lot of items for over stock now.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 18, 2026
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying the versatility of your refrigerator and that the convertible feature is helping you create extra storage when you need it. It’s great to know it’s making a difference for your overstock needs.
If you ever have any questions about your appliance or need assistance with features, settings, or maintenance, our team would be more than happy to help. For personalized support, please connect with us through Live Chat at www.frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate you choosing our brand and look forward to assisting you whenever needed! – Maria
If you ever have any questions about your appliance or need assistance with features, settings, or maintenance, our team would be more than happy to help. For personalized support, please connect with us through Live Chat at www.frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate you choosing our brand and look forward to assisting you whenever needed! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice freezer
on February 16, 2026
Posted by: theEdge
[This review was collected as part of a promotion.] I haven't had it long, but so far I really like it. It's a decent size. I like that it's convertible from fridge to freezer. I also like the temperature alarm and the green light that casts onto the floor to show the power is on and working. When it was first plugged in, it only took a few hours and it was down to temp.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 17, 2026
Hi there,
Thank you for sharing your feedback! We’re so glad to hear you’re enjoying your new appliance so far. It’s great that the size works well for you and that you’re appreciating the convertible fridge-to-freezer feature — that flexibility can really come in handy.
We also love that you noticed the temperature alarm and the green power-on light projection. Those little design details are meant to give added peace of mind, so it’s wonderful to hear they’re making a difference. And it’s always a plus when the unit reaches temperature quickly after setup!
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday–Friday, 8:30 AM – 8 PM ET. We’re always happy to help!
— Reed
Thank you for sharing your feedback! We’re so glad to hear you’re enjoying your new appliance so far. It’s great that the size works well for you and that you’re appreciating the convertible fridge-to-freezer feature — that flexibility can really come in handy.
We also love that you noticed the temperature alarm and the green power-on light projection. Those little design details are meant to give added peace of mind, so it’s wonderful to hear they’re making a difference. And it’s always a plus when the unit reaches temperature quickly after setup!
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday–Friday, 8:30 AM – 8 PM ET. We’re always happy to help!
— Reed
Written by a customer while visiting frigidaire.com