Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(7,615 Reviews)
Rating breakdown 7,615 reviews
5 Stars
6,707
4 Stars
731
3 Stars
76
2 Stars
37
1 Star
64
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Hoping quality is as good as always
on December 10, 2025
Posted by: mkelly4
[This review was collected as part of a promotion.] Our previous freezer from Frigidaire lasted 20 yrs. Hoping this one does even better!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 12, 2025
Hi there. Thank you for choosing Frigidaire again! We’re thrilled to hear your previous freezer served you so well, and we hope this new one exceeds your expectations even further. Your trust in our products means a lot, and we’re here to ensure you continue to enjoy reliable performance for years to come.
If you ever have questions or need support, please contact our Frigidaire Customer Care team at 1-800-374-4432 or visit www.frigidaire.com.
Best Regards,
Ruth
If you ever have questions or need support, please contact our Frigidaire Customer Care team at 1-800-374-4432 or visit www.frigidaire.com.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 11, 2025
Posted by: Sha13
[This review was collected as part of a promotion.] I have been looking for a new Frigidaire freezer for about a year. Finally I found this one. So far it’s been perfect.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 15, 2025
Hi there! Thank you for sharing your experience! We’re thrilled to hear that you finally found the Frigidaire freezer you were looking for and that it’s working perfectly so far. It’s always wonderful to know our products are meeting our customers’ needs.
We truly appreciate you choosing Frigidaire and taking the time to let us know about your positive experience. Enjoy your new freezer! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you choosing Frigidaire and taking the time to let us know about your positive experience. Enjoy your new freezer! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer review
on December 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It works as it should.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 14, 2025
Posted by: Tinman14
[This review was collected as part of a promotion.] Great product and great value
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire upright freezer
on December 15, 2025
Posted by: ecraft66
[This review was collected as part of a promotion.] We recently replaced a 37 year old chest freezer with this new upright. We’re so pleased with its performance so far. I love the swoosh I hear when I close the door. It tells me the door is closed and sealed. The green power light indicator that shines on the floor is a nice touch.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 16, 2025
Hello Ecraft66! Thank you for sharing your feedback! We’re thrilled to hear that your new upright freezer is performing well and that you’re enjoying the thoughtful features like the swoosh when closing the door and the green power light indicator. It’s wonderful to know these details are making your experience even better.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and enjoy your Frigidaire freezer!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and enjoy your Frigidaire freezer!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 15, 2025
Posted by: Eleanor is
[This review was collected as part of a promotion.] We really like our new Frigidaire freezer. It has more storage space and I have always liked Frigidaire products. They seem to last longer than other brands.
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 16, 2025
Hi, Eleanor is! We appreciate your feedback on your Frigidaire upright freezer. It’s reassuring to know that the extra storage space and reliability of Frigidaire products continue to meet your expectations. For any support or inquiries, you can reach us through Live Chat at frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is available to assist. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer for a Good Price!
on December 16, 2025
Posted by: Nickk21
[This review was collected as part of a promotion.] This freezer has exceeded our expectations so far. Wire shelves make it easy to stack our items and find what we are looking for. Being able to adjust the shelf size is a life safer for when my wife bakes large cakes. LED light and sound indicators give us peace of mind in case we leave the door ajar. The light inside the freezer itself is plenty bright to find our stuff. Time will tell if it was really worth it but at this point we would definitely buy it again.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 16, 2025
Thank you for sharing your feedback! We’re thrilled to hear that your new freezer has exceeded your expectations and that features like the adjustable wire shelves, bright LED lighting, and sound indicators are making your daily use easier and more convenient. It’s great to know that it’s helping with everything from stacking items to accommodating larger baked goods.
If you ever have questions, need assistance, or would like guidance on using your appliance, our customer care team is ready to help. You can connect with us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and your trust in Frigidaire, and we look forward to supporting you as you continue to enjoy your freezer. — Maria
If you ever have questions, need assistance, or would like guidance on using your appliance, our customer care team is ready to help. You can connect with us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and your trust in Frigidaire, and we look forward to supporting you as you continue to enjoy your freezer. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
up right freezer
on December 17, 2025
Posted by: dbarta
[This review was collected as part of a promotion.] my last freezer was 31 years old and i still worked but i thought it was time to replace. i really like the adjustable shelves and the lower basket bin. the green light indictor is also i nice feature that at a glance you can see that everything is working as it should.
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 18, 2025
Hi there! We’re so glad to hear you’re enjoying your new Frigidaire freezer, especially the adjustable shelves, lower basket bin, and the convenient green light indicator. It sounds like a great upgrade from your previous unit!
If you ever have questions, need tips, or require assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
If you ever have questions, need tips, or require assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com