Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(7,615 Reviews)
Rating breakdown 7,615 reviews
5 Stars
6,707
4 Stars
731
3 Stars
76
2 Stars
37
1 Star
64
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Perfect for Us
on October 9, 2025
Posted by: TJCL
[This review was collected as part of a promotion.] We replaced a 20 cu. ft. unit that was about 25 years old. We went with this 16 cu. ft. freezer and found that it had more than enough capacity to move all the frozen food over. We are very pleased and love the new features. Would definitely recommend it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 13, 2025
Thank you so much for sharing your experience with the 16 Cu. Ft. Garage Ready Upright Freezer! We’re delighted to hear that it met your needs and that you’re pleased with the capacity and new features.
Your recommendation means a lot to us, and we’re glad the freezer is working well for you. If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Your recommendation means a lot to us, and we’re glad the freezer is working well for you. If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our freezer!
on October 10, 2025
Posted by: Mallon
[This review was collected as part of a promotion.] We were sad to see our old freezer die!
But our new freezer is beautiful & bigger.
But our new freezer is beautiful & bigger.
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 13, 2025
We’re glad to hear that you’re enjoying your new freezer, even though saying goodbye to your old one was bittersweet! It’s wonderful to know that your new appliance is not only bigger but also beautifully designed to fit your space and meet your needs. Feedback like yours is always appreciated, as it helps us understand what features our customers value most.
If you ever have any questions, need guidance, or would like tips on how to get the most out of your freezer, our team is here to help. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. We’re happy to provide support and ensure your freezer continues to perform at its best. – Maria
If you ever have any questions, need guidance, or would like tips on how to get the most out of your freezer, our team is here to help. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. We’re happy to provide support and ensure your freezer continues to perform at its best. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious Freezer
on October 12, 2025
Posted by: Debs overflow
[This review was collected as part of a promotion.] I needed another freezer for a beef we did get and
picked out this model freezer which has plenty of room and had space left for my frozen overflow of my garden veggies. I’m very happy with it.
picked out this model freezer which has plenty of room and had space left for my frozen overflow of my garden veggies. I’m very happy with it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Upgrade!
on October 13, 2025
Posted by: MNKB87
[This review was collected as part of a promotion.] We had an old chest freezer that lasted probably 20 years. Often times, we would forget about things in there until an annual clean out came up. With this upright freezer, everything is visible and it's a perfect size for our household!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 14, 2025
Hello, MNKB87! We’re so glad to hear that you’re loving your new Frigidaire upright freezer! It sounds like the switch to a chest freezer has made organizing and finding items so much easier—and we’re happy it’s the perfect size for your home. Thank you for sharing your experience and for choosing Frigidaire!
If you ever have any questions or need assistance, please reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
– Rox
If you ever have any questions or need assistance, please reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
– Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
A great Freezer
on October 13, 2025
Posted by: Buddy1962
[This review was collected as part of a promotion.] It looks great and freezes everything like it should hardly hear it run .
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 15, 2025
Thank you for your kind review! We're thrilled to hear that you're enjoying your new freezer and that it's working as expected—quiet and efficient. It’s great to know it’s keeping your items frozen just the way they should be.
If you have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect freezer
on October 13, 2025
Posted by: Linda2226
[This review was collected as part of a promotion.] My chest freezer decided to die on us. Lost most everything. I knew when I had to.get a new one I wanted a upright freezer. Getting older and harder to reach in bottom was a challenge. And never knew what we had. I researched the 2 top brands and frigidaire had a alarm, outside led green light to show it's working. Led lights inside, great space and great reviews. Definitely recommend.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 15, 2025
Thank you for sharing your experience with us, Linda. We’re sorry to hear about the challenges you faced with your chest freezer, but we’re glad you found a solution that better fits your needs with the Frigidaire upright freezer.
It’s great to hear that features like the alarm, exterior LED light, and spacious interior are making a positive difference for you. Your recommendation means a lot to us!
If you ever need any assistance or have questions about your new freezer, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to hear that features like the alarm, exterior LED light, and spacious interior are making a positive difference for you. Your recommendation means a lot to us!
If you ever need any assistance or have questions about your new freezer, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire is awesome!
on October 15, 2025
Posted by: Sapko3501
[This review was collected as part of a promotion.] Just got my new Frigidaire freezer. This is my second one. Because the last one lasted 17 years!
Very happy with the quality.
Looking forward to a new long lasting product.
Very happy with the quality.
Looking forward to a new long lasting product.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 16, 2025
Hi, Sapko3501! We truly appreciate your continued trust in Frigidaire! It’s wonderful to hear your last freezer served you well for 17 years, and we’re delighted you chose Frigidaire again. We hope your new freezer provides you with the same long-lasting quality and reliability. If you ever have any questions or need assistance, please reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST — we’ll be happy to help!
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Runs quietly, easy to organize
on October 15, 2025
Posted by: ChrisZimm
[This review was collected as part of a promotion.] We use this as our spare freezer in our laundry room. We especially love the size of this freezer and that it has automatic defrost. It runs quietly, has good size shelves, and is easy to organize.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 17, 2025
Hi there! We’re so happy to hear that your new freezer has been the perfect addition to your laundry room! It’s great to know you’re enjoying the spacious design, quiet performance, and convenience of the automatic defrost feature. We truly appreciate you choosing Frigidaire to help keep your frozen favorites organized and ready when you need them. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com