Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(7,617 Reviews)
Rating breakdown 7,617 reviews
5 Stars
6,708
4 Stars
732
3 Stars
76
2 Stars
37
1 Star
64
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Most Quite Unit
on July 17, 2025
Posted by: FuzzyBird
[This review was collected as part of a promotion.] I needed a replacement for a chest freezer and wanted something that would not take up as much room and would not frost up. This unit satisfied both requirements. But to my surprise no more "bumps in the night". Most quite unit I have ever owned, freezer of refrigerator.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 18, 2025
Hi there. Thank you so much for your kind words! We're delighted to hear that your new freezer not only met your needs for space and frost-free convenience, but also surprised you with how quiet it is. No more bumps in the night—that’s a win in our book! 😄
We’re honored to be part of your home and glad this unit has exceeded your expectations. Thanks again for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re honored to be part of your home and glad this unit has exceeded your expectations. Thanks again for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Expectation
on July 19, 2025
Posted by: johnskokie
[This review was collected as part of a promotion.] This freezer replaced our previous Frigidaire freezer, which had worked faithfully for us for over 17 years. We anticipate maintaining the same high quality and improving energy efficiency with this new model.
Written by a customer while visiting frigidaire.com
Customer Rating
3
New Freezer Experience
on July 19, 2025
Posted by: HFCJR
[This review was collected as part of a promotion.] No damage on the outside of box. Inside has a dent on the door and on the bottom metal pan is pushed up some what but no damage to motors, compressor, tubing or electrical noticed. On the good side it has a great door seal and is averaging the watts or is rated as.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 21, 2025
Thank you for your detailed feedback. Sorry to hear about the dent on the door and the pushed-up metal pan inside the unit. It’s good to know that the core components like the motors, compressor, tubing, and electrical parts seem unaffected.
We’re glad the door seal is working well and that the energy use is as expected. If you notice any further issues or need assistance with the dent, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We’re glad the door seal is working well and that the energy use is as expected. If you notice any further issues or need assistance with the dent, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wife Loves it!
on July 19, 2025
Posted by: Herman 777
[This review was collected as part of a promotion.] My wife is very satisfied with her new Frigidaire Freezer- works great ready to freeze all the great Summer product we have in New Jersey then enjoy all Winter!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 19, 2025
Posted by: justme61
[This review was collected as part of a promotion.] I love my new freezer, plenty of room. You can find things immediately, you don't have to move anything to find what you're looking for. So far so good!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Doing its job
on July 20, 2025
Posted by: Vermonta
[This review was collected as part of a promotion.] I like the safety features since our rural location may be subject to power outage. I am nervous that some of the customers lost the compressor in just over two years. Lets get the components manufacturing done in the USA. No more computer assisted planned obsolescence from overseas. Seams like there was issues with frost from seal leaks when your customers had the door swing direction changed. More less than optimum hardware?
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 22, 2025
Hi there, Vermonta!
Thank you for taking the time to share your feedback—we truly appreciate hearing from our customers. We're glad to hear you value the safety features of your Frigidaire appliance, especially given the unique challenges of living in a rural area where power reliability can vary.
We completely understand your concerns about product longevity and reliability, especially when it comes to key components like compressors. Please know that we’re continually working to improve the quality and durability of our appliances, and we take customer feedback seriously as part of that process. Our goal is always to provide products that meet high performance standards and last for years to come.
Regarding door swing changes and frost issues, we are aware that in some cases, improper sealing can occur if the reversal isn't completed with care. We recommend professional installation or following the instructions in detail to ensure a proper seal is maintained. We're always working to refine hardware and design to make these adjustments easier and more reliable for all customers.
Your feedback about manufacturing and long-term dependability is noted and appreciated. We share your interest in strengthening domestic production and are proud to have multiple manufacturing facilities in the U.S.
If there’s anything specific we can assist you with or if you’re experiencing any issues, please don’t hesitate to reach out—we’re here to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thank you for taking the time to share your feedback—we truly appreciate hearing from our customers. We're glad to hear you value the safety features of your Frigidaire appliance, especially given the unique challenges of living in a rural area where power reliability can vary.
We completely understand your concerns about product longevity and reliability, especially when it comes to key components like compressors. Please know that we’re continually working to improve the quality and durability of our appliances, and we take customer feedback seriously as part of that process. Our goal is always to provide products that meet high performance standards and last for years to come.
Regarding door swing changes and frost issues, we are aware that in some cases, improper sealing can occur if the reversal isn't completed with care. We recommend professional installation or following the instructions in detail to ensure a proper seal is maintained. We're always working to refine hardware and design to make these adjustments easier and more reliable for all customers.
Your feedback about manufacturing and long-term dependability is noted and appreciated. We share your interest in strengthening domestic production and are proud to have multiple manufacturing facilities in the U.S.
If there’s anything specific we can assist you with or if you’re experiencing any issues, please don’t hesitate to reach out—we’re here to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Upright Freezer
on July 20, 2025
Posted by: Alphonzo
[This review was collected as part of a promotion.] The freezer works but we have had problems with some ice buildup at the top of the freezer.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 21, 2025
Thank you for sharing your feedback! We’re glad to hear that your 16 Cu. Ft. Garage Ready Upright Freezer is working well overall. We understand that ice buildup at the top of the freezer can be frustrating. This could sometimes happen due to a door seal issue or excess humidity in the freezer.
We recommend checking the door seal to ensure its closing properly, and keeping the freezer in a well-ventilated space can help with airflow. If the issue persists, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist
We recommend checking the door seal to ensure its closing properly, and keeping the freezer in a well-ventilated space can help with airflow. If the issue persists, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on July 21, 2025
Posted by: Coldplay
[This review was collected as part of a promotion.] Love the alarm set up to let you know there are temperature issues. Works well
Written by a customer while visiting frigidaire.com