Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
204
4 Stars
19
3 Stars
2
2 Stars
2
1 Star
3
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Big upgrade from chest freezer
on June 1, 2026
Posted by: Gman7
[This review was collected as part of a promotion.] We had a 5 cubic foot chest freezer for about 5 years and it was a pain to find things because it was always full. It’s so nice to just open it up and you can see everything. We can also separate different things so we know what we have. Definitely an upgrade
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 2, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that your new freezer has been such a positive upgrade from your previous chest freezer.
It’s great to know that the improved visibility and organization are making it easier for you to find and separate items, helping you keep everything more accessible and better organized. We understand how frustrating it can be when storage becomes difficult to manage, so we’re happy to hear this new design is making things much more convenient for you.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
It’s great to know that the improved visibility and organization are making it easier for you to find and separate items, helping you keep everything more accessible and better organized. We understand how frustrating it can be when storage becomes difficult to manage, so we’re happy to hear this new design is making things much more convenient for you.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
I Recommend This Upright Freezer
on May 30, 2026
Posted by: bondi33
[This review was collected as part of a promotion.] This model has nice features without unneeded high tech. We’ve only used it as a freezer but has the option to serve as a fridge. It has a led light that shines on the floor- seeing green light confirms it is running. It has a warning sound if the door is open too long and temperature is impacted. That feature worked when I had the door open a long time to fill the freezer. It has glass shelves, pull out bin and nice door storage.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 2, 2026
Hi Bondi33, thank you for sharing your feedback!
We’re glad to hear you’re enjoying the design and functionality of your unit, especially the flexibility to use it as either a freezer or refrigerator. It’s great that the LED floor light and door-open alarm have helped provide clear status and alerts, and that you’re finding the glass shelves, pull-out bin, and door storage both practical and convenient for your needs.
We appreciate you highlighting the balance of useful features without unnecessary complexity, and we’re happy the unit is working well for your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re glad to hear you’re enjoying the design and functionality of your unit, especially the flexibility to use it as either a freezer or refrigerator. It’s great that the LED floor light and door-open alarm have helped provide clear status and alerts, and that you’re finding the glass shelves, pull-out bin, and door storage both practical and convenient for your needs.
We appreciate you highlighting the balance of useful features without unnecessary complexity, and we’re happy the unit is working well for your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fit
on May 29, 2026
Posted by: Deli1003
[This review was collected as part of a promotion.] Great unit. Works as expected. Racks are glass wish they were metal with a few more baskets but had to replace my current unit quick.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 29, 2026
Hi Deli1003!
Thank you for taking the time to share your feedback with us. We’re glad to hear that your new freezer is working as expected and meeting your needs.
We also appreciate your comments regarding the shelving and basket configuration. Feedback like yours is very helpful as we continue to evaluate and improve our product designs.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that your new freezer is working as expected and meeting your needs.
We also appreciate your comments regarding the shelving and basket configuration. Feedback like yours is very helpful as we continue to evaluate and improve our product designs.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer
on May 26, 2026
Posted by: Josie 69
[This review was collected as part of a promotion.] We love our upright Freezer. It's easy to find everything at a glance.
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 27, 2026
Hello Josie!
Thank you for taking the time to share your feedback about your Frigidaire 16 Cu. Ft. Garage Ready Upright Freezer, model FFUE1626AW.
We are delighted to hear that you love your upright freezer and that the design makes it easy to quickly find everything at a glance. Convenient organization and accessibility are important features, and we’re glad the freezer is meeting your needs so well.
Your kind feedback truly means a lot to us and encourages us to continue providing reliable and practical appliances for our customers. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 16 Cu. Ft. Garage Ready Upright Freezer, model FFUE1626AW.
We are delighted to hear that you love your upright freezer and that the design makes it easy to quickly find everything at a glance. Convenient organization and accessibility are important features, and we’re glad the freezer is meeting your needs so well.
Your kind feedback truly means a lot to us and encourages us to continue providing reliable and practical appliances for our customers. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
3
on May 24, 2026
Posted by: Big Stever
[This review was collected as part of a promotion.] Worst ice maker I have ever had.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 25, 2026
Hi there, thank you for sharing your feedback. We’re sorry to hear that you’re disappointed with the ice maker performance on your freezer, Model FFUE1626AW, and understand how frustrating this experience must be.
For basic troubleshooting, we recommend first ensuring the ice maker is turned on and the water supply line is fully open with no kinks or restrictions. Please also check that the freezer temperature is set correctly (typically around 0°F / -18°C) for proper ice production. It can also help to remove any ice buildup in the bin or around the ice maker mechanism and ensure the unit has been running for at least 24 hours to allow a full ice production cycle.
If the issue continues after these steps, service may be required.
For further assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
For basic troubleshooting, we recommend first ensuring the ice maker is turned on and the water supply line is fully open with no kinks or restrictions. Please also check that the freezer temperature is set correctly (typically around 0°F / -18°C) for proper ice production. It can also help to remove any ice buildup in the bin or around the ice maker mechanism and ensure the unit has been running for at least 24 hours to allow a full ice production cycle.
If the issue continues after these steps, service may be required.
For further assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far love it!
on May 23, 2026
Posted by: KT99
[This review was collected as part of a promotion.] I've only had my freezer for a few weeks, but so far it's been working great. It cooled down very fast, and the seal on the door is very seriously strong.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 26, 2026
Hi, KT99! Thank you for sharing your feedback on your new Frigidaire upright freezer! We’re happy to hear your freezer cooled down quickly and is performing well so far. It’s also great to know the strong door seal has stood out to you—features like that are designed to help maintain optimal temperatures and efficiency.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer review
on May 23, 2026
Posted by: Fred43
[This review was collected as part of a promotion.] Setup was easy and operational keeps everything at the right temperature. Very satisfied!!!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 26, 2026
Hi there. We’re glad to hear setup was easy and that it’s keeping everything at the right temperature. Thanks for choosing Frigidaire—we appreciate your feedback and satisfaction!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great looking garage freezer
on May 23, 2026
Posted by: DonSc
[This review was collected as part of a promotion.] Beautiful finish, great for lots of frozen goods. Can be set as a refrigerator instead, but we use it as a freezer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 26, 2026
Hi there. We’re glad you’re enjoying the beautiful finish and the flexibility of having extra space for frozen goods. It’s great to hear you’re using it as a freezer and finding it works well for your needs. We appreciate your feedback and choosing Frigidaire.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com