Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(7,617 Reviews)
Rating breakdown 7,617 reviews
5 Stars
6,708
4 Stars
732
3 Stars
76
2 Stars
37
1 Star
64
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
My Frigidaire
on March 25, 2025
Posted by: gord7371
[This review was collected as part of a promotion.] I have had my Frigidaire freezer over 20 years until it gave out. I have a Frigidaire refrigerator close to 20 years still going strong. I bought a GE fridge years ago only lasted about a year. I plan on sticking with Frigidaire for life thanks
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 25, 2025
Hi, Gord. Wow—20 years of reliability is amazing! We're so grateful for your loyalty to Frigidaire and thrilled to hear that our appliances have served you well over the years. It means a lot that you trust our brand, and we truly appreciate your support. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on March 26, 2025
Posted by: Little Flower
[This review was collected as part of a promotion.] Finally I got around to replacing our chest freezer with an upright one and can now find and organize all of my food. It is wonderful! The other one was also a Frigidaire and is still going strong after 22 years. I was just tired of defrosting it every year. I am excited and looking forward to getting many years of use out of this freezer also.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 27, 2025
Posted by: Drew0027
[This review was collected as part of a promotion.] Love my new Freezer, it is exactly what we were looking for the house. It was an upgrade from our previous Frigidaire freezer. Very reliable.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 27, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for Extra Freezer Storage
on March 27, 2025
Posted by: TDMC1
[This review was collected as part of a promotion.] We needed to replace our old garage freezer and our appliance dealer recommended the Frigidaire freezer as a replacement. It is actually a better fit for our needs than the freezer we replced.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 28, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 27, 2025
Posted by: shellady
[This review was collected as part of a promotion.] I AM EXTREMELY SATISFIED WITH MY NEW UPRIGHT FREEZER! SO GLAD I WAS ABLE TO FIND A FRIGIDAIRE!!! HAPPY CUSTOMER!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 28, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Mrs
on March 28, 2025
Posted by: Chilove
[This review was collected as part of a promotion.] Great buy
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 28, 2025
Hello Chilove!
We're thrilled to hear that you're happy with your Frigidaire Upright Freezer! Thank you for your feedback—we appreciate you choosing Frigidaire. If you ever need any assistance, feel free to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
We're thrilled to hear that you're happy with your Frigidaire Upright Freezer! Thank you for your feedback—we appreciate you choosing Frigidaire. If you ever need any assistance, feel free to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice upgrade
on March 28, 2025
Posted by: Jdgstx
[This review was collected as part of a promotion.] Moved from a box freezer to upright & Im very happy. I can find what I need without unpacking entire freezer. So far no issues & it looks great too.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far very happy
on March 29, 2025
Posted by: Calvin1234
[This review was collected as part of a promotion.] Replaced older Frigidaire freezer with this one . Was supposed to be 1/2 ft bigger but holds about the same - deeper instead of wider shelves. Might purchase bins to organize more. Had for a month and no problems with cooling after adding groceries. No frost build up - Only gripe is the bottom basket allows bags to fall out - old one was a gate and preferred. But like all things new - will learn to use.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 31, 2025
Hello, Calvin1234! Thank you for choosing Frigidaire again! We're glad to hear your new freezer is working well and keeping your groceries properly cooled. We appreciate your feedback on the design changes, and bins can definitely help with organization. If you ever need assistance, feel free to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're happy to help! -Rox
Written by a customer while visiting frigidaire.com