Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
204
4 Stars
19
3 Stars
2
2 Stars
2
1 Star
3
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
The quality we’ve come to expect
on June 25, 2026
Posted by: MrsJMc
[This review was collected as part of a promotion.] We’ve have a smaller Frigidaire upright freezer in our garage for the past 30 years that continues to run perfectly. When we needed more freezer space we considered buying a larger freezer to replace our current one but alternatively we decided to add a 2nd only slightly larger freezer to maximize the organization of our frozen foods. There were cheaper off brand options available but our 30 year track record with our current Frigidaire freezer spoke volumes. Additionally Frigidaire offered the ability to switch the door swing allowing our twin freezers to open up towards each other. The off brand doesn’t offer this standard feature. So far the new freezer has worked excellently including recovering from a 3 hour power outage on day 3. We are very pleased.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 30, 2026
Hi there. Thank you for sharing your experience and for your continued trust in Frigidaire! We're honored to hear that your previous Frigidaire freezer has provided reliable service for 30 years and that it played a role in your decision to choose us again.
We're delighted that your new freezer is meeting your expectations, from the flexible door swing option to the added organization and storage space. It's also great to hear it performed well after a power outage. We truly appreciate your loyalty and hope your new Frigidaire freezer continues to serve you reliably for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We're delighted that your new freezer is meeting your expectations, from the flexible door swing option to the added organization and storage space. It's also great to hear it performed well after a power outage. We truly appreciate your loyalty and hope your new Frigidaire freezer continues to serve you reliably for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Freezer
on June 25, 2026
Posted by: gemini60
[This review was collected as part of a promotion.] We love our new Frigidaire stand up freezer because of it's looks, features, and dependability. We located it in our garage next to our Frigidaire refrigerator and they look great together. We know we will have these appliances for a very long time because of the quality that goes into any Frigidaire appliance.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 29, 2026
Hi gemini60!
Thank you for taking the time to share your feedback. We're delighted to hear that you're loving your new Frigidaire stand-up freezer and that its design, features, and dependability have made such a positive impression. It’s especially wonderful to know it complements your Frigidaire refrigerator so well in your garage space.
We truly appreciate your confidence in the quality of our appliances and are grateful you chose Frigidaire for your home.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We're delighted to hear that you're loving your new Frigidaire stand-up freezer and that its design, features, and dependability have made such a positive impression. It’s especially wonderful to know it complements your Frigidaire refrigerator so well in your garage space.
We truly appreciate your confidence in the quality of our appliances and are grateful you chose Frigidaire for your home.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Almost Perfect!
on June 24, 2026
Posted by: WoodworkerTom
[This review was collected as part of a promotion.] Overall, so far this new freezer has been everything we expected or hoped it to be except for one minor “con“ well it’s nice to have a light telling you it’s working, the intensity of the light is really obtrusive if the freezer is placed inside the home. It’s really way too bright (more than necessary).
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 29, 2026
Hi WoodworkerTom!
Thank you for taking the time to share your feedback. We're very glad to hear that your new freezer has met your expectations overall and is performing well for you.
We also appreciate your comments regarding the indicator light brightness. We understand how this can be noticeable, especially when the unit is placed inside the home. Feedback like yours is very valuable and will be shared with our product team for review and consideration.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We're very glad to hear that your new freezer has met your expectations overall and is performing well for you.
We also appreciate your comments regarding the indicator light brightness. We understand how this can be noticeable, especially when the unit is placed inside the home. Feedback like yours is very valuable and will be shared with our product team for review and consideration.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 23, 2026
Posted by: JamesO 69
[This review was collected as part of a promotion.] Frigidaire is great we have been using them for years, this up right replaced a chest bought in 1996, we gave it to our son. The upright is quite spacious and is easier to get into.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 25, 2026
Hi there. Thank you for your continued loyalty and for sharing your experience! We’re thrilled to hear that your new Frigidaire upright freezer is providing the spacious storage and easy access you were looking for. It’s wonderful to know that your family has trusted Frigidaire for years.
We appreciate you choosing Frigidaire again and hope your new appliance continues to serve you and your family for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire again and hope your new appliance continues to serve you and your family for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Went beyond my expectations
on June 23, 2026
Posted by: China3
[This review was collected as part of a promotion.] I bought it online I had seen the pics to the freezer/refrigerator… some of the pics it looked small in some large so I was anxious to see it. It totally 100% met my expectations. I’m so happy with my freezer!!! :-)
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 26, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that your new freezer has completely met your expectations and that you are so happy with your purchase.
It’s wonderful to know that, although you were unsure about the size based on the online photos, the freezer exceeded your expectations once you saw it in person. We’re pleased that it provides the space and functionality you were hoping for, and we truly appreciate you sharing your positive experience.
Thank you for choosing Frigidaire. We sincerely appreciate your support and are thrilled that you are enjoying your new freezer. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that, although you were unsure about the size based on the online photos, the freezer exceeded your expectations once you saw it in person. We’re pleased that it provides the space and functionality you were hoping for, and we truly appreciate you sharing your positive experience.
Thank you for choosing Frigidaire. We sincerely appreciate your support and are thrilled that you are enjoying your new freezer. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good product at a fair price
on June 22, 2026
Posted by: Mrfjr
[This review was collected as part of a promotion.] Just got the unit about three weeks ago so far working great seems to be a good product at a fair price
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 22, 2026
Hello Valued Customer,
Thank you for your 5-star review! We’re glad to hear that your new unit has been working great so far and that you feel it offers good value for the price. We appreciate your feedback and are happy to know it’s meeting your expectations. Thank you for choosing our product! If you have any questions or require assistance, please feel free to contact us through Live Chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.
Kind regards,
Christian
Thank you for your 5-star review! We’re glad to hear that your new unit has been working great so far and that you feel it offers good value for the price. We appreciate your feedback and are happy to know it’s meeting your expectations. Thank you for choosing our product! If you have any questions or require assistance, please feel free to contact us through Live Chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.
Kind regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Useful Freezer
on June 21, 2026
Posted by: Kringlegal
[This review was collected as part of a promotion.] We bought this to go into our garage as we needed extra freezer room. We can’t get over how much space is inside. The overall footprint is small, making it the perfect size for our garage. We appreciate the light on the bottom that lets us know that it is working. We are very happy with our purchase.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 23, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re delighted to hear that your freezer is the perfect fit for your garage and is providing the extra storage space you needed.
It’s great to know that you’re impressed with the spacious interior while appreciating the compact footprint and helpful features like the indicator light. We’re happy that your purchase has exceeded your expectations.
Thank you for choosing Frigidaire, and we hope your freezer continues to provide reliable performance and convenience for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Thank you for sharing your feedback! We’re delighted to hear that your freezer is the perfect fit for your garage and is providing the extra storage space you needed.
It’s great to know that you’re impressed with the spacious interior while appreciating the compact footprint and helpful features like the indicator light. We’re happy that your purchase has exceeded your expectations.
Thank you for choosing Frigidaire, and we hope your freezer continues to provide reliable performance and convenience for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Down sizing
on June 19, 2026
Posted by: jerseygirl377
[This review was collected as part of a promotion.] We had a chest freezer from the1980's now we are seniors and were concerned the freezer might give out unexpectedly. This was an inexpensive substitute. It works as expected. The shelving supports and shelves could be more sturdy, as the shelf sags when full. Additional shelves would be a more efficient use of space. I found that I can not purchase additional shelves though.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 22, 2026
Hi Jerseygirl377, thank you for sharing your detailed feedback about your Frigidaire freezer! We’re glad to hear that it has been working as expected and has provided a reliable replacement for your older chest freezer. We understand how important it is to have confidence in a new appliance, and we appreciate you choosing Frigidaire.
We also appreciate your comments regarding the shelf strength, the desire for additional shelves, and the opportunity to better organize the available space. Your feedback is valuable and will be shared with our team as we continue to improve our products and customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
We also appreciate your comments regarding the shelf strength, the desire for additional shelves, and the opportunity to better organize the available space. Your feedback is valuable and will be shared with our team as we continue to improve our products and customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com