Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(401 Reviews)
Rating breakdown 401 reviews
5 Stars
358
4 Stars
35
3 Stars
3
2 Stars
2
1 Star
3
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Just what we needed
on May 20, 2026
Posted by: LolaJDB
[This review was collected as part of a promotion.] Our old freezer was not running efficiently anymore. We are empty nesters and going down a few cubic feet was perfect. It seems slimmer, brighter, more efficient, and is the perfect size. I love the frost free feature, too. Inside the shelves and drawer seem to be arranged so the to be arranged to make the use of space efficient. Hope it lasts for a long time!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 21, 2026
Hi there, LolaJDB! Thank you for sharing your feedback! We’re glad to hear your new freezer is the perfect fit for your household size and that you’re enjoying the slimmer design, brighter interior, and improved efficiency. It’s great that the frost-free feature and thoughtfully arranged shelves and drawers are helping you make the most of the space.
We hope it serves you reliably for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We hope it serves you reliably for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
great upright Freezer in the garage
on May 20, 2026
Posted by: hot guy
[This review was collected as part of a promotion.] The freezer is great, it cooled quickly and is doing a great job. My favorite thing is the green light at the bottom that shows the freezer is on!! That is great idea.
It looks great too. I enjoy it in the garage, nice for treat during the summer to stay cool
It looks great too. I enjoy it in the garage, nice for treat during the summer to stay cool
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 22, 2026
Hi, hot guy! We’re really glad to hear you’re enjoying your Frigidaire upright freezer in the garage! It’s great that it cooled quickly, is performing well, and that the indicator light is a helpful touch—you’re right; it’s a simple but useful feature. We also love that it’s become a convenient part of your summer routine.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and keeps good frozen temperature even during defrost cycles
on May 18, 2026
Posted by: KIEFERI
[This review was collected as part of a promotion.] Nice and quiet. We have a temperature sensor in the freezer that shows us temperature on a phone app - even during defrost cycles it stays very cold. Good temp control.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 20, 2026
Hello KIEFERI, thank you for your feedback! We’re glad to hear you’re enjoying your Frigidaire appliance and that it’s operating quietly with strong temperature control. It’s great to know the freezer is maintaining consistent cold temperatures even during defrost cycles, and that your temperature monitoring setup gives you added peace of mind.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage Freezer/Fridge Combo
on May 15, 2026
Posted by: LottiePotty
[This review was collected as part of a promotion.] This is an awesome convertible freezer combo. You can turn the temp in just the right way to have soft scoopable icecream. Very roomy, quiet and skinny enough to fit in the small space I had. There's a little green light on the very bottom that let's you know its on.
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 18, 2026
Hi, LottiePotty! We’re really glad to hear you’re enjoying your Frigidaire garage freezer/fridge combo! It’s great that the convertible temperature settings are giving you the flexibility you wanted—especially for keeping ice cream perfectly scoopable. We’re also happy to know the roomy interior, quiet performance, slim design, and helpful power indicator light are all making it such a great fit for your space.
Thank you for sharing your experience with us. If you ever need assistance or have questions down the line, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help.
-Rox.
Thank you for sharing your experience with us. If you ever need assistance or have questions down the line, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great look, easy set up, very quiet.
on May 12, 2026
Posted by: Garage dad
[This review was collected as part of a promotion.] Freezer was easy to set up and packaged well with no damage on arrival. The gray color blends in well with my decor and the unit moved around easy during set up. The door suctions closed and seems to seal very well.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 12, 2026
Hi there, valued customer,
Thank you for your 5-star feedback! We’re glad to hear your freezer arrived in great condition and was easy to set up. It’s wonderful that the design and gray finish blend well with your space, and that the unit was easy to position during installation.
We’re also happy to know the door seal is performing well, helping maintain reliable storage conditions. We truly appreciate you choosing our product and sharing your experience! Should you have any additional questions or concerns, please feel free to connect with us via Live Chat at Frigidaire or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Christian
Thank you for your 5-star feedback! We’re glad to hear your freezer arrived in great condition and was easy to set up. It’s wonderful that the design and gray finish blend well with your space, and that the unit was easy to position during installation.
We’re also happy to know the door seal is performing well, helping maintain reliable storage conditions. We truly appreciate you choosing our product and sharing your experience! Should you have any additional questions or concerns, please feel free to connect with us via Live Chat at Frigidaire or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
The perfect upright freezer!
on May 11, 2026
Posted by: Tammie Razorback Fan
[This review was collected as part of a promotion.] I love this freezer and I’m thinking of buying one for my daughter too. The way the shelves and basket are designed helps to keep your food organized. The lighting is good and it holds so much to be 16 cu ft!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 14, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your freezer and that the shelving, basket design, lighting, and overall capacity are helping keep everything organized. It’s great to know you’re even considering purchasing one for your daughter as well. We appreciate you taking the time to share your positive experience. If you ever need assistance, you can reach us through live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8:pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
1
P O S SHELVES DON'T FIT PROPERLY. AND COMPANY DOES NOTHING
on May 11, 2026
Posted by: JK is a redhead
[This review was collected as part of a promotion.] P O S shelves don't fit properly and jump out of the support. Resulting in the door opening and food thawing. Because this does not have a door lock. DON'T BUY THIS!!!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 15, 2026
Hi JK is a redhead!
Thank you for reaching out to us and for taking the time to share your experience. We are very sorry to hear about the concerns you’ve encountered with the freezer shelves and the inconvenience this has caused, especially with your food thawing unexpectedly.
We understand how important it is to feel supported, and we want you to know that your comments have been carefully noted and shared with the appropriate team. Your satisfaction means a great deal to us.
If you need further assistance, please feel free to connect with us through Live Chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can. - Patrick
Thank you for reaching out to us and for taking the time to share your experience. We are very sorry to hear about the concerns you’ve encountered with the freezer shelves and the inconvenience this has caused, especially with your food thawing unexpectedly.
We understand how important it is to feel supported, and we want you to know that your comments have been carefully noted and shared with the appropriate team. Your satisfaction means a great deal to us.
If you need further assistance, please feel free to connect with us through Live Chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good choice
on May 11, 2026
Posted by: Georgia03
[This review was collected as part of a promotion.] Bought this freezer after much research to replace a 20 plus
or freezer that finally broke down. This one it’s slightly smaller than the one I had before I chose this because of the Garage ready feature. I’m hoping it will keep the food fresher without
the icing of the food and I can convert it to a fridge if I need to it look good in the garage too.
or freezer that finally broke down. This one it’s slightly smaller than the one I had before I chose this because of the Garage ready feature. I’m hoping it will keep the food fresher without
the icing of the food and I can convert it to a fridge if I need to it look good in the garage too.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 14, 2026
Hi Georgia03!
Thank you for taking the time to share your feedback with us. We’re glad to hear that you chose your new Frigidaire freezer after careful research and that it was a good fit for your garage-ready needs.
It’s wonderful to know that you’re pleased with its appearance and flexibility, and we hope it continues to help keep your food properly preserved and convenient for your household use.
We truly appreciate your trust in Frigidaire and your thoughtful comments about your experience.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that you chose your new Frigidaire freezer after careful research and that it was a good fit for your garage-ready needs.
It’s wonderful to know that you’re pleased with its appearance and flexibility, and we hope it continues to help keep your food properly preserved and convenient for your household use.
We truly appreciate your trust in Frigidaire and your thoughtful comments about your experience.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com