Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(7,615 Reviews)
Rating breakdown 7,615 reviews
5 Stars
6,707
4 Stars
731
3 Stars
76
2 Stars
37
1 Star
64
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Just the right size
on February 27, 2021
Posted by: Washington111
[This review was collected as part of a promotion.] I bought this freezer without seeing it in person and was unsure if it was going to be large enough, but once I received it, it was great! The size was perfect. It was much larger than I thought and it holds more than enough for my family of 4. The storage area is very flexible with adjustable shelves, large baskets and door storage. Definitely worth it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on February 28, 2021
Posted by: wendelljolly
[This review was collected as part of a promotion.] I am very happy with this Freezer. It works great and the shelving allows to locate items easily without having to move items around to view what you are searching for. This item replaced a Frigidaire Freezer that I had for 20 years. Great service. Great Quality Company.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Will work in a garage at lower outdoor temperatures
on March 14, 2021
Posted by: Unfrozen
[This review was collected as part of a promotion.] I purchased this freezer in January 2021. Seemed like a great freezer at first. It was just what we were looking for to replace our very old freezer. A month or so after our purchase, the alarm light would come on indicating some sort of failure. Items on the top rack would start to thaw. We would unplug it and after plugging in back it the alarm would stop and we seemed to be okay again. This started to occur every couple of days. We had a repair tech come out and said the blower motor was bad but the part needed to come from the factory, so no parts were readily available. It has been almost three weeks and we are still waiting on parts to come in. So, it looks good and is nice when working, but right now it is just taking up space in the garage waiting to be repaired.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 19, 2021
We are sorry to hear this has been your experience with your new freezer in such a short time.
Please know we make every effort to ensure our consumers have the most enjoyable experience with their purchase, and your feedback does not go unnoticed for continuous improvement.
While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure you are properly being assisted.
So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
We look forward to speaking with you!
Best Regards,
Ciara
Please know we make every effort to ensure our consumers have the most enjoyable experience with their purchase, and your feedback does not go unnoticed for continuous improvement.
While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure you are properly being assisted.
So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
We look forward to speaking with you!
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Great, Looks Better!
on March 25, 2021
Posted by: ThisIsNotMyNickname
[This review was collected as part of a promotion.] After years of trying to cram too much food in a too small freezer portion of our refrigerator/freezer, we finally broke down and purchased this unit. It's quiet, works great, has plenty of room and looks good, everything you want in a stand alone upright freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Upright Freezer
on April 1, 2021
Posted by: Upclose
[This review was collected as part of a promotion.] So far satisfied with the unit, good door seal and nice storage area. Wish temperature control was on outside of door with a temp display instead of reaching behind food if an adjustment is needed.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not frost free
on April 13, 2021
Posted by: Triathlongirl64
Bought this less than a year ago and frost constantly builds up at top of door no matter how firmly I shut the door
Response from frigidaire.comBy Corletta , Outreach Social Specialist, April 20, 2021
Thanks for reaching out, Triathlongirl64. I can understand your concern and will do everything we can to ensure it’s resolved quickly. So that we can ensure that you are fully taken care of, please be on the lookout for an email from me. We’ll work with you to find a fix or refer you to a service provider. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size freezer
on April 13, 2021
Posted by: Thoughtful host
[This review was collected as part of a promotion.] Recently downsized our home, but still needed a freezer. Frigidaire 16 cu ft is perfect, with shelving and door bins. It is quiet and I love the night light feature as I have it in my laundry room. Guests can get ice cream treats and not be discovered, lol.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great unit
on April 14, 2021
Posted by: Casper39
[This review was collected as part of a promotion.] It is a right sized freezer fit is perfect for our needs. Plug it in and watch it freeze perfectly. Would definitely recommend.
Written by a customer while visiting frigidaire.com