Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
146
4 Stars
11
3 Stars
2
2 Stars
1
1 Star
3
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Our new Frigidaire upright convertible freezer has us very happy so far !
on May 7, 2026
Posted by: Shadetreemech13
[This review was collected as part of a promotion.] This Frigidaire Upright freezer can be used as either a upright freezer only or as an upright refrigerator only by selecting your desired temperature. We use ours as strictly an upright freezer. I like how it fits within our available space with plenty of room for air circulation around the unit. We had a terrible experience with another brand so when we recently purchased a Frigidaire washing machine and have been very pleased with it’s performance so we went with the Frigidaire brand for the replacement of our upright freezer. Without being on the coldest setting it is already maintaining a lower temperature -15°F than our other brand unit did on the coldest setting. We like the appearance, performance, and the shelving design inside.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 8, 2026
Hi there. We’re so glad to hear your Frigidaire upright freezer is performing so well and fitting perfectly in your space. It’s great to know you’re already seeing strong, consistent temperatures and that the design and shelving are working for your needs. We truly appreciate your continued trust in Frigidaire across your appliances—thank you for choosing us!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire upright freezer/refrigerator
on May 8, 2026
Posted by: Proud Texans
[This review was collected as part of a promotion.] We purchased this to use as a freezer in our laundry room. It replaces a different brand we had previously which lasted less than three years, and the cost to repair that freezer was more than the freezer was worth. We purchased Frigidaire because of the reviews. Hoping to get several years out of it. So far it has been in place about a month and is roomy and is working as it is supposed to. Particularly love that there's a light inside.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 11, 2026
Hello Proud Texans, thank you for sharing your experience. We’re glad to hear your new unit is off to a good start.
It’s great that your Frigidaire freezer is fitting well in your laundry room setup and providing the roomy storage you were looking for. We’re especially happy to hear the interior lighting is a helpful feature for you. That’s designed to make visibility and access easier, especially in lower-light spaces.
We understand your decision to switch after a prior unit didn’t hold up as expected. Reliability and long-term value are important considerations, and we appreciate you choosing Frigidaire based on reviews and feedback from other customers.
Since it’s still early in your ownership, we hope it continues to perform well over the coming years. If you ever need assistance or have questions along the way, you can always reach us via Live Chat on our website or through Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback. We appreciate you being part of the Frigidaire family. - Maico
It’s great that your Frigidaire freezer is fitting well in your laundry room setup and providing the roomy storage you were looking for. We’re especially happy to hear the interior lighting is a helpful feature for you. That’s designed to make visibility and access easier, especially in lower-light spaces.
We understand your decision to switch after a prior unit didn’t hold up as expected. Reliability and long-term value are important considerations, and we appreciate you choosing Frigidaire based on reviews and feedback from other customers.
Since it’s still early in your ownership, we hope it continues to perform well over the coming years. If you ever need assistance or have questions along the way, you can always reach us via Live Chat on our website or through Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback. We appreciate you being part of the Frigidaire family. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
What we were looking for
on May 9, 2026
Posted by: jerseygirl377
[This review was collected as part of a promotion.] Generally we are very happy with the freezer/fridge it was reasonably priced on sale. We purchased two to be a side by side frig/freezer. We setup as fridge then while waiting for delivery of second one we switched to freezer. Temperature got to 18 overnight. (Note: there are no marks for temperature setting so a purchased thermometer I have on hand gave me temp reading) There is no information regarding weight limits or materials used. We are disappointed that the shelves appear to be thin plexiglass and has very small support at corners. This gives concern that we might overload the shelf. We could have used more shelves as there is a lot of space between them. The bottom basket could have been a little bigger.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 11, 2026
Hi there. Thank you for your detailed feedback and for choosing Frigidaire.
We’re glad you’re generally happy with the units and the value. We’re sorry to hear about your concerns with the temperature reading, shelf material, spacing, and basket size. Your comments about durability and storage layout are important and will be shared with our product team for review.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re glad you’re generally happy with the units and the value. We’re sorry to hear about your concerns with the temperature reading, shelf material, spacing, and basket size. Your comments about durability and storage layout are important and will be shared with our product team for review.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good choice
on May 11, 2026
Posted by: Georgia03
[This review was collected as part of a promotion.] Bought this freezer after much research to replace a 20 plus
or freezer that finally broke down. This one it’s slightly smaller than the one I had before I chose this because of the Garage ready feature. I’m hoping it will keep the food fresher without
the icing of the food and I can convert it to a fridge if I need to it look good in the garage too.
or freezer that finally broke down. This one it’s slightly smaller than the one I had before I chose this because of the Garage ready feature. I’m hoping it will keep the food fresher without
the icing of the food and I can convert it to a fridge if I need to it look good in the garage too.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 14, 2026
Hi Georgia03!
Thank you for taking the time to share your feedback with us. We’re glad to hear that you chose your new Frigidaire freezer after careful research and that it was a good fit for your garage-ready needs.
It’s wonderful to know that you’re pleased with its appearance and flexibility, and we hope it continues to help keep your food properly preserved and convenient for your household use.
We truly appreciate your trust in Frigidaire and your thoughtful comments about your experience.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that you chose your new Frigidaire freezer after careful research and that it was a good fit for your garage-ready needs.
It’s wonderful to know that you’re pleased with its appearance and flexibility, and we hope it continues to help keep your food properly preserved and convenient for your household use.
We truly appreciate your trust in Frigidaire and your thoughtful comments about your experience.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
P O S SHELVES DON'T FIT PROPERLY. AND COMPANY DOES NOTHING
on May 11, 2026
Posted by: JK is a redhead
[This review was collected as part of a promotion.] P O S shelves don't fit properly and jump out of the support. Resulting in the door opening and food thawing. Because this does not have a door lock. DON'T BUY THIS!!!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 15, 2026
Hi JK is a redhead!
Thank you for reaching out to us and for taking the time to share your experience. We are very sorry to hear about the concerns you’ve encountered with the freezer shelves and the inconvenience this has caused, especially with your food thawing unexpectedly.
We understand how important it is to feel supported, and we want you to know that your comments have been carefully noted and shared with the appropriate team. Your satisfaction means a great deal to us.
If you need further assistance, please feel free to connect with us through Live Chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can. - Patrick
Thank you for reaching out to us and for taking the time to share your experience. We are very sorry to hear about the concerns you’ve encountered with the freezer shelves and the inconvenience this has caused, especially with your food thawing unexpectedly.
We understand how important it is to feel supported, and we want you to know that your comments have been carefully noted and shared with the appropriate team. Your satisfaction means a great deal to us.
If you need further assistance, please feel free to connect with us through Live Chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
The perfect upright freezer!
on May 11, 2026
Posted by: Tammie Razorback Fan
[This review was collected as part of a promotion.] I love this freezer and I’m thinking of buying one for my daughter too. The way the shelves and basket are designed helps to keep your food organized. The lighting is good and it holds so much to be 16 cu ft!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 14, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your freezer and that the shelving, basket design, lighting, and overall capacity are helping keep everything organized. It’s great to know you’re even considering purchasing one for your daughter as well. We appreciate you taking the time to share your positive experience. If you ever need assistance, you can reach us through live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8:pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage Freezer/Fridge Combo
on May 15, 2026
Posted by: LottiePotty
[This review was collected as part of a promotion.] This is an awesome convertible freezer combo. You can turn the temp in just the right way to have soft scoopable icecream. Very roomy, quiet and skinny enough to fit in the small space I had. There's a little green light on the very bottom that let's you know its on.
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 18, 2026
Hi, LottiePotty! We’re really glad to hear you’re enjoying your Frigidaire garage freezer/fridge combo! It’s great that the convertible temperature settings are giving you the flexibility you wanted—especially for keeping ice cream perfectly scoopable. We’re also happy to know the roomy interior, quiet performance, slim design, and helpful power indicator light are all making it such a great fit for your space.
Thank you for sharing your experience with us. If you ever need assistance or have questions down the line, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help.
-Rox.
Thank you for sharing your experience with us. If you ever need assistance or have questions down the line, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and keeps good frozen temperature even during defrost cycles
on May 18, 2026
Posted by: KIEFERI
[This review was collected as part of a promotion.] Nice and quiet. We have a temperature sensor in the freezer that shows us temperature on a phone app - even during defrost cycles it stays very cold. Good temp control.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 20, 2026
Hello KIEFERI, thank you for your feedback! We’re glad to hear you’re enjoying your Frigidaire appliance and that it’s operating quietly with strong temperature control. It’s great to know the freezer is maintaining consistent cold temperatures even during defrost cycles, and that your temperature monitoring setup gives you added peace of mind.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com