Customer reviews from frigidaire.ca
Frigidaire - 4.1 Cu. Ft. Top Load Washer with 8 Wash Cycles - White
Average customer rating
4.4
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
13
4 Stars
2
3 Stars
0
2 Stars
3
1 Star
0
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Frigidaire - 4.1 Cu. Ft. Top Load Washer with 8 Wash Cycles - White
Customer Rating
2
Not a big fan
on November 28, 2025
Posted by: Mason
It takes 1 hour to wash a load. Clothes are still very wet at end of cycle so drying takes a very long time as well. I also bought a dryer but it does not show here to review. Please check to make sure it is on file as well.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, December 1, 2025
Thank you for your feedback! We’re really sorry to hear that your washer isn’t performing as expected. If your clothes are still very wet at the end of the cycle, it could be due to the spin speed or load balance. We’d be happy to walk you through some troubleshooting steps to help improve the results. The washer’s cycle time can vary, but we definitely want to make sure you’re getting the best performance possible.
Regarding the dryer, we apologize for the mix-up with the review. We’ll check to make sure your review is on file, and if not, we can help you submit it.
We truly appreciate you bringing these issues to our attention. Please feel free to reach out to our customer service team for further assistance at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Regarding the dryer, we apologize for the mix-up with the review. We’ll check to make sure your review is on file, and if not, we can help you submit it.
We truly appreciate you bringing these issues to our attention. Please feel free to reach out to our customer service team for further assistance at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good machine at a good price
on November 16, 2025
Posted by: John62
Have owned it for a week. Easy to program, lots of capacity and does good job getting my clothes clean. Only complaint is it seems a bit louder than my old machine.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, November 19, 2025
Hi John. Thank you for your feedback! We’re glad to hear that your new washer is easy to program, offers plenty of capacity, and is getting your clothes clean. We appreciate your note about the noise and will share it with our team. We hope you continue to enjoy your new appliance! For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca