Machine doesn't work, when I press start/cancel it doesn't respond and it has few lights on all the time, I need replace or fix please. It has been like that since the beginning, we have never been able to use it, please we need help asap. Machine doesn't work, when I press start/cancel it doesn't respond and it has few lights on all the time, I need replace or fix please. It has been like that since the beginning, we have never been able to use it, please we need help asap. Machine doesn't work, when I press start/cancel it doesn't respond and it has few lights on all the time, I need replace or fix please. It has been like that since the beginning, we have never been able to use it, please we need help asap.
Response from Forno Appliances By Michael, Customer Service, February 15, 2023
Hey Felix!
Sorry to hear of the issue you are facing. Please reach out to our technical support team at mysupport@forno.ca or call directly at 1-866-231-8893 extensions 225 and we will work to resolve your issue right away!
But so far everything is good. They are very nice looking. They came very quickly. I would recommend Forno at this point. Visually the quality is outstanding. We have propane and it comes with a conversion kit. Delivery was not as smooth as I expected it be and the delivery service pushed back on the white glove service, but ultimately unpacked the appliances in the kitchen.
Quick response upon our inquiry of the issue. We bought a package of appliances that includes: refrigerator, gas stove, dishwasher and a microwave oven in March of 2022. There were several times that it didn't start, so we had to turn the breaker off and on, then it works fine. Last week, however, it didn't complete the whole cycle and left water at the bottom.