We had ordered our beautiful Forno dishwasher on two sites but they were canceled for some reason. After hours I left a message in there customer support chat section. We were so surprised when the next week we got a direct phone call from a company rep who apologized for the mistake. We were even more surprised that our dishwasher arrived within one week to our home in Cranbrook BC. I installed it with its very easy install instructions; and we are so impressed how quiet and amazing it is. I went from being initially unsure to a now committed Forno customer! :-)