Customer reviews from us.braun.com
Braun - Series 9 Pro+ 9677cc Wet/Dry Electric Razor with 6 in 1 SmartCare Center - Silver
Average customer rating
3.5
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
28
4 Stars
6
3 Stars
3
2 Stars
8
1 Star
12
64%of customers recommend this product.
(
23 out of
36)
Customer Reviews for Braun - Series 9 Pro+ 9677cc Wet/Dry Electric Razor with 6 in 1 SmartCare Center - Silver
Customer Rating
5
Great razor with no skin irritation
on October 12, 2024
Posted by: DmacG80
I have never been able to shave without some skin irritation. Bumps, bleeding and itchiness. That changed when I invested in this shaver! The ProComfort head seems simple but it's highly effective. The cleaning base is great as well. If you're on the fence I can't recommend this enough!
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
5
Easy to use shaver model with more convenience
on September 28, 2024
Posted by: Eckerd
Pro Plus with the travel case is the one to get. The shave is good but the convenience makes this a worthy buy. The travel case is worth buying this shaver for .
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
2
Good features
on September 26, 2024
Posted by: JoePissots
Lasted about a week and then didn't shave closely enough.
No, I would not recommend this to a friend.
Quality
1
Value
5
Response from us.braun.comBy Customer Care, December 20, 2024
Quality has and will always be at the forefront of everything we do, so we're sorry to hear about this. On average, a new head should last around 18 months when used and cleaned in accordance to the user manual. We'd like to learn more about what's going on so that we can make a detailed report to our Quality Team and help. We can be reached at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
Great product
on August 2, 2024
Posted by: Jim24
Reliable and enjoyable since I bought it ten years ago
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
2
Why Can't I Get A Great Shave?
on July 18, 2024
Posted by: Angry In Michigan
I purchased this shaver 1 1/2 years ago, and have yet to get a close, decent shave.
I recently replaced the shaving head, yet I have to go over and over my cheeks--and even then, I still have stubble and beard hair that the shaver missed! This is not what I expected from a shaver which cost more than my first car!
I recently replaced the shaving head, yet I have to go over and over my cheeks--and even then, I still have stubble and beard hair that the shaver missed! This is not what I expected from a shaver which cost more than my first car!
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, July 19, 2024
We're so very sorry to hear that you are having a hard time getting a close shave. If you aren't doing so already, taut your skin with your free hand, hold the shaver at a right angle, and shave against the grain of your hair. When you're done, please put the device and use the clean and charge station. It helps clean and lubricate the shaver leading to better results. We'd love to make a detailed report to our team and help you further. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
Closeness and comfort.
on June 26, 2024
Posted by: Old guy
A few weeks ago I bought my fourth Braun shaver 9599 And trimmer Set. The shaver exceeded my expectation.
The closeness and comfort of the shave is better than I ever had before.
The closeness and comfort of the shave is better than I ever had before.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
1
The worst Shaver I have ever owned.
on June 22, 2024
Posted by: Jake J
I have to go over the same area 3 or 4 times and still end up with short stubble. I would not recommend this Shaver to anyone.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, June 25, 2024
We're sorry to hear this, Jake. Braun prides itself on the quality of our shavers, and we go to great lengths to ensure they meet both of our high standards. We're disappointed this was your experience, and we'd like to help.
If you haven't yet, please check out the tutorials section of our website for how to get the most out of your Braun shaver: https://us.braun.com/en-us/male-grooming-tips/get-close-shave
It's also possible that the issue may be the shaver head. In that case, please give us a call at (800) 272-8611. We'd be glad to learn more.
If you haven't yet, please check out the tutorials section of our website for how to get the most out of your Braun shaver: https://us.braun.com/en-us/male-grooming-tips/get-close-shave
It's also possible that the issue may be the shaver head. In that case, please give us a call at (800) 272-8611. We'd be glad to learn more.
Written by a customer while visiting us.braun.com
Customer Rating
5
9599cc
on May 3, 2024
Posted by: Ray H
This razor is so good a couple of runs over my face every day or two or three completely remove all signs of stubble. The previous razors were OK but the last one took many minutes in front of a mirror to get it to look acceptable. Google tells me facial hair gets thicker with age. That would explain why my last razor had so much trouble with it. This one has no trouble at all, even with the long hairs my previous shaver could only get with the trimmer.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com