Customer reviews from us.braun.com
Braun - Series 9 Pro+ 9677cc Wet/Dry Electric Razor with 6 in 1 SmartCare Center - Silver
Average customer rating
3.5
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
24
4 Stars
6
3 Stars
2
2 Stars
7
1 Star
11
63%of customers recommend this product.
(
22 out of
35)
Customer Reviews for Braun - Series 9 Pro+ 9677cc Wet/Dry Electric Razor with 6 in 1 SmartCare Center - Silver
Customer Rating
2
Worts of Three Braun Shavers I have Had
on November 26, 2023
Posted by: Bruce7
Does not hold a charge for one shave. Obviously defective battery
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from us.braun.comBy Customer Care, December 7, 2023
As you can imagine, we expect your device to last far longer than just one shave. In fact, it has up to 60 minutes in battery life on an hour charge. We're sorry this is happening. Try other outlets in your house and ensure it's not charging on or near a metal surface as this could impact the battery and charging ability. We'd like to collect some additional details and help one of our loyal users, so when you're free, please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
3
Should do More for the Money
on March 25, 2024
Posted by: OneUse
I bought the top of the line razor thinking I was covered in all circumstances. Since purchasing the razor, I have grown a beard. I can't find attachments for proper beard maintenance. Having to buy another razor for beard care means I am very disappointed with the razor and regret buying an expensive single use tool. Wish one of the reviews would have warned me of the limitations.
Quality
5
Value
2
Response from us.braun.comBy Customer Care, March 27, 2024
We're so very sorry to hear that you're having a hard time finding the replacement heads for your shaver. We'd be more than happy to direct you towards a website where you can purchase replacement heads and other attachments. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
Great razor! The best I have had yet.
on June 22, 2025
Posted by: Jstan
I have been using a Braun series 7 shaver for 6 years. When I got this new one, I was impressed with how sleek it looks. Looks is important to me as I have a nice bathroom and this will be sitting on the counter top. More importantly, though I always get nervous with electric razors, possibly giving me razor burn and this one did not. Compared to my previous razor. This one has an even smoother glide and doesn't leave my skin feeling irritated at all. I also find that it catches some of the short stubborn hairs that my previous razor could not. What's also cool about this device is it comes with the two cases. It comes with a more soft discrete case and then it also comes with the hard case that's a little bulky, but will charge your razor for you if you're gonna be gone for a period of time. The second attachment, I kind of fine to be a little pointless to be honest; not sure I'll actually use it.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
2
Good features
on September 26, 2024
Posted by: JoePissots
Lasted about a week and then didn't shave closely enough.
No, I would not recommend this to a friend.
Quality
1
Value
5
Response from us.braun.comBy Customer Care, December 20, 2024
Quality has and will always be at the forefront of everything we do, so we're sorry to hear about this. On average, a new head should last around 18 months when used and cleaned in accordance to the user manual. We'd like to learn more about what's going on so that we can make a detailed report to our Quality Team and help. We can be reached at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
4
Razors so reliable they outlast charging stations
on December 18, 2025
Posted by: Mike Ragusa
It is ridiculous Braun doesn’t include on their website, or in the replacement parts for series 9 razors, any information regarding (Cleaning and Charging Station). The whole item number nor the first 4 numbers, used to order replacement blades, and wash tanks, isn’t recognized. You would think a link to take me to a site for retailers that could help me purchase new station.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
4
Gets the job done.
on January 14, 2026
Posted by: Mikorogod
Shaver works ok. Had missed a few hairs laying down and was pulling some hair instead of cutting. Shaving only a days stubble. Aside from a few painful pulls it does a good job of finishing with a smooth shave. Havent had a shaver in years. Always used a trimmer so not sure if a few hairs being pulled out is normal for a premium shaver.
Quality
4
Value
3
Written by a customer while visiting us.braun.com
Customer Rating
4
Great razor but terrible instructions
on March 21, 2026
Posted by: Drayster
Product has been great so far. Deduct 1 star because it has the absolute worst instructions: all pictures and virtually no words!
Written by a customer while visiting us.braun.com
Customer Rating
1
Trash and waste of money
on April 14, 2026
Posted by: Doge
Just dosent shave leaves patches of hair and dose not work on anything thats not flat
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting us.braun.com