Customer reviews from us.braun.com
Braun - Series 9 Pro+ 9677cc Wet/Dry Electric Razor with 6 in 1 SmartCare Center - Silver
Average customer rating
3.5
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
25
4 Stars
6
3 Stars
3
2 Stars
7
1 Star
11
63%of customers recommend this product.
(
22 out of
35)
Customer Reviews for Braun - Series 9 Pro+ 9677cc Wet/Dry Electric Razor with 6 in 1 SmartCare Center - Silver
Customer Rating
5
The Best Razor I've Ever Owned
on November 10, 2024
Posted by: Coachcasa
This is the fourth Braun razor I've owned over the years, and it's the best one I've owned. I previously had a Series 9 razor, but it literally fell apart after three years. I bought the 9 Pro, and I love it. This razor gives me the best shave I've ever gotten every time I shave. I also love that it's quieter than my old model 9. I like the ProComfort Head. It really works as a pre-shave routine to help get a better shave. I also love the Mobile Charging Power Case for travel so you don't have to carry a cord with you when traveling. The razor is expensive, but it's as close to perfection as I've seen in a razor I've owned. If you can afford it, I recommend buying it.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
5
I’m in love
on November 2, 2024
Posted by: Bubba hiya
Wow got the series 9 pro+ yesterday 11-1 charged it and unused it this morning and wow am I impressed, I am upgrading from a series 3 and am blown away by the ease of use, I had a 6 day growth and the series 9 pro+ plowed through it no problem, my skin is not hot or irritated, I will definitely goth this shaver a good 30 day workout and am looking forward to the long term results
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
1
Series pro 9
on October 29, 2024
Posted by: Seanri528
Bought this package with a self cleaning razor. Expensive and the shaver head DOESN'T cut like advertised. It's extremely hard to cut and it pulls the hair on my face. I'm UTTERLY DISAPPOINTED in this shaver and would NEVER buy it again. Certainly wouldn't recommend it either! It's been sitting on my bathroom sink for almost a year.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, October 29, 2024
We are sorry to hear that your Braun Series 9 Pro+ shaver did not perform as well as expected. It's important to note that it can take up to 3 weeks for your skin to adjust to a new shaver. If you haven't yet, we also recommend changing out the shaver head as that may resolve the issue with not getting a close shave.
Braun is committed to quality, and all our products are extensively tested to meet those high standards. We would like to cover with you to ensure you obtain the best results possible from your shaver:
You may choose to wash your face but it is not required.
-Wet your skin/beard area.
-Apply foam to your facial hair.
-Shave with a Braun shaver designated as Wet & Dry.
-At all times, hold the shaver at the right angle (90°) to your skin.
-Stretch your skin and shave against the direction of your beard growth.
-Wash face with cool water.
-Clean shaver under running water.
Please also give us a call at (800) 272-8611. We'd be glad to help get you to that Braun quality shave we expect.
Braun is committed to quality, and all our products are extensively tested to meet those high standards. We would like to cover with you to ensure you obtain the best results possible from your shaver:
You may choose to wash your face but it is not required.
-Wet your skin/beard area.
-Apply foam to your facial hair.
-Shave with a Braun shaver designated as Wet & Dry.
-At all times, hold the shaver at the right angle (90°) to your skin.
-Stretch your skin and shave against the direction of your beard growth.
-Wash face with cool water.
-Clean shaver under running water.
Please also give us a call at (800) 272-8611. We'd be glad to help get you to that Braun quality shave we expect.
Written by a customer while visiting us.braun.com
Customer Rating
5
Great razor with no skin irritation
on October 12, 2024
Posted by: DmacG80
I have never been able to shave without some skin irritation. Bumps, bleeding and itchiness. That changed when I invested in this shaver! The ProComfort head seems simple but it's highly effective. The cleaning base is great as well. If you're on the fence I can't recommend this enough!
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
5
Easy to use shaver model with more convenience
on September 28, 2024
Posted by: Eckerd
Pro Plus with the travel case is the one to get. The shave is good but the convenience makes this a worthy buy. The travel case is worth buying this shaver for .
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
2
Good features
on September 26, 2024
Posted by: JoePissots
Lasted about a week and then didn't shave closely enough.
No, I would not recommend this to a friend.
Quality
1
Value
5
Response from us.braun.comBy Customer Care, December 20, 2024
Quality has and will always be at the forefront of everything we do, so we're sorry to hear about this. On average, a new head should last around 18 months when used and cleaned in accordance to the user manual. We'd like to learn more about what's going on so that we can make a detailed report to our Quality Team and help. We can be reached at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
Great product
on August 2, 2024
Posted by: Jim24
Reliable and enjoyable since I bought it ten years ago
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
2
Why Can't I Get A Great Shave?
on July 18, 2024
Posted by: Angry In Michigan
I purchased this shaver 1 1/2 years ago, and have yet to get a close, decent shave.
I recently replaced the shaving head, yet I have to go over and over my cheeks--and even then, I still have stubble and beard hair that the shaver missed! This is not what I expected from a shaver which cost more than my first car!
I recently replaced the shaving head, yet I have to go over and over my cheeks--and even then, I still have stubble and beard hair that the shaver missed! This is not what I expected from a shaver which cost more than my first car!
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, July 19, 2024
We're so very sorry to hear that you are having a hard time getting a close shave. If you aren't doing so already, taut your skin with your free hand, hold the shaver at a right angle, and shave against the grain of your hair. When you're done, please put the device and use the clean and charge station. It helps clean and lubricate the shaver leading to better results. We'd love to make a detailed report to our team and help you further. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com