Customer reviews from us.braun.com
Braun - Series 9 Pro+ 9677cc Wet/Dry Electric Razor with 6 in 1 SmartCare Center - Silver
Average customer rating
3.5
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
28
4 Stars
6
3 Stars
3
2 Stars
8
1 Star
12
64%of customers recommend this product.
(
23 out of
36)
Customer Reviews for Braun - Series 9 Pro+ 9677cc Wet/Dry Electric Razor with 6 in 1 SmartCare Center - Silver
Customer Rating
4
on February 23, 2025
Posted by: bought1
This is a “first impressions” review. The shaver is first rate and is actually a replacement for a Series 5 razor. One negative thing - the charging cord material really needs an “upgrade. It is so bad I’ve already ordered a replacement hoping the next one will be a little more flexible and not so janky. I’m looking forward to many close shaves with the 9 pro!
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
5
Simply the Best
on February 22, 2025
Posted by: emgjet
Having tried many Shavers, Braun overall in the best for closeness, especially for head shavers. Initially with a high price tag but better durability and warranty than most. The Mercedes Benz of electric shavers.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
1
Very poorly made
on February 14, 2025
Posted by: PJST
I bought my S9Pro in November. Yesterday the on/off switch just fell off. I never dropped it or in any way harmed it.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, February 17, 2025
This certainly isn't the experience we'd expect you to have with a Braun electric shaver, since they all go through many quality control tests while being made. Please give us a call at (800) 272-8611, and we'll be happy to help you get a replacement.
Written by a customer while visiting us.braun.com
Customer Rating
2
Great Shave! Terrible Trimming! Poor quality
on January 2, 2025
Posted by: SmartShopper1
Tried the new Series 9 Sport+ for 3 weeks. Very good shaving. But- The new much smaller trimmer was useless! Couldn't Trim my mustache, beard or sideburns- at all. Also the new cleaning module has no drier so the razor comes out wet and coated with solution. has to be wiped off and blown dry with a can of air. Got a Refund from the store I purchased it.
No, I would not recommend this to a friend.
Quality
1
Value
2
Response from us.braun.comBy Customer Care, January 6, 2025
Thank you for taking the time to leave a review. We want to assure you that quality remains the heart of what we do, and we're disappointed you had this experience. We'll be sharing this with our Quality Assurance Team.
We value your loyalty and feedback, so if there's anything else you'd like to share with us, we're always glad to hear from you at (800) 272-8611.
We value your loyalty and feedback, so if there's anything else you'd like to share with us, we're always glad to hear from you at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
Sekhar Review
on November 25, 2024
Posted by: Sekhar81
This Product is good one. Will recommend to others
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
5
The Best Razor I've Ever Owned
on November 10, 2024
Posted by: Coachcasa
This is the fourth Braun razor I've owned over the years, and it's the best one I've owned. I previously had a Series 9 razor, but it literally fell apart after three years. I bought the 9 Pro, and I love it. This razor gives me the best shave I've ever gotten every time I shave. I also love that it's quieter than my old model 9. I like the ProComfort Head. It really works as a pre-shave routine to help get a better shave. I also love the Mobile Charging Power Case for travel so you don't have to carry a cord with you when traveling. The razor is expensive, but it's as close to perfection as I've seen in a razor I've owned. If you can afford it, I recommend buying it.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
5
I’m in love
on November 2, 2024
Posted by: Bubba hiya
Wow got the series 9 pro+ yesterday 11-1 charged it and unused it this morning and wow am I impressed, I am upgrading from a series 3 and am blown away by the ease of use, I had a 6 day growth and the series 9 pro+ plowed through it no problem, my skin is not hot or irritated, I will definitely goth this shaver a good 30 day workout and am looking forward to the long term results
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
1
Series pro 9
on October 29, 2024
Posted by: Seanri528
Bought this package with a self cleaning razor. Expensive and the shaver head DOESN'T cut like advertised. It's extremely hard to cut and it pulls the hair on my face. I'm UTTERLY DISAPPOINTED in this shaver and would NEVER buy it again. Certainly wouldn't recommend it either! It's been sitting on my bathroom sink for almost a year.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, October 29, 2024
We are sorry to hear that your Braun Series 9 Pro+ shaver did not perform as well as expected. It's important to note that it can take up to 3 weeks for your skin to adjust to a new shaver. If you haven't yet, we also recommend changing out the shaver head as that may resolve the issue with not getting a close shave.
Braun is committed to quality, and all our products are extensively tested to meet those high standards. We would like to cover with you to ensure you obtain the best results possible from your shaver:
You may choose to wash your face but it is not required.
-Wet your skin/beard area.
-Apply foam to your facial hair.
-Shave with a Braun shaver designated as Wet & Dry.
-At all times, hold the shaver at the right angle (90°) to your skin.
-Stretch your skin and shave against the direction of your beard growth.
-Wash face with cool water.
-Clean shaver under running water.
Please also give us a call at (800) 272-8611. We'd be glad to help get you to that Braun quality shave we expect.
Braun is committed to quality, and all our products are extensively tested to meet those high standards. We would like to cover with you to ensure you obtain the best results possible from your shaver:
You may choose to wash your face but it is not required.
-Wet your skin/beard area.
-Apply foam to your facial hair.
-Shave with a Braun shaver designated as Wet & Dry.
-At all times, hold the shaver at the right angle (90°) to your skin.
-Stretch your skin and shave against the direction of your beard growth.
-Wash face with cool water.
-Clean shaver under running water.
Please also give us a call at (800) 272-8611. We'd be glad to help get you to that Braun quality shave we expect.
Written by a customer while visiting us.braun.com