Customer reviews from us.braun.com
Braun - Series 9 Pro+ 9677cc Wet/Dry Electric Razor with 6 in 1 SmartCare Center - Silver
Average customer rating
3.5
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
25
4 Stars
6
3 Stars
3
2 Stars
7
1 Star
11
63%of customers recommend this product.
(
22 out of
35)
Customer Reviews for Braun - Series 9 Pro+ 9677cc Wet/Dry Electric Razor with 6 in 1 SmartCare Center - Silver
Customer Rating
5
Impressive shaver
on April 22, 2025
Posted by: Sam Far
I had a Braun Series 7 for 10 years until I recently lost it. This Series 9 shaver is a significant improvement over the previous one. I am very happy with my purchase.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
1
Stopped working after 3 years
on April 22, 2025
Posted by: UnhappyCustomer
Was working ok then it just stopped charging. Changed the battery - still wouldn't charge via the cleaning station. Was able to charge with just the power cord but then would turn off again after 5 seconds of use.
Since it's been more than 2 years, we are no longer under warranty. Called the service center. Told to mail the shaver and cleaning station to a servicer (which we need to pay for) and then they will tell us how much to repair it. Debating whether it would be worth getting it fixed. We spent good money on this and was expecting it to last longer than 3 years of 3-4 times a week of use.
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from us.braun.comBy Customer Care, April 23, 2025
We certainly understand your disappointment, and if you called (800) 272-8611, your report has been shared with our Quality Assurance Team. You're welcome to call us again if we can be of any further assistance.
Written by a customer while visiting us.braun.com
Customer Rating
5
Series 9 Pro+ is the best yet
on April 11, 2025
Posted by: AJinDC
I've been shaving my face and head with braun shavers (exclusively) for more than 20 years. I've used almost every model, including the original Series 9 purchased in 2015. The 9 Pro+ by far best yet. I've since bought a 2nd one! It's expensive, but worth it to me.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
4
on February 23, 2025
Posted by: bought1
This is a “first impressions” review. The shaver is first rate and is actually a replacement for a Series 5 razor. One negative thing - the charging cord material really needs an “upgrade. It is so bad I’ve already ordered a replacement hoping the next one will be a little more flexible and not so janky. I’m looking forward to many close shaves with the 9 pro!
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
5
Simply the Best
on February 22, 2025
Posted by: emgjet
Having tried many Shavers, Braun overall in the best for closeness, especially for head shavers. Initially with a high price tag but better durability and warranty than most. The Mercedes Benz of electric shavers.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
1
Very poorly made
on February 14, 2025
Posted by: PJST
I bought my S9Pro in November. Yesterday the on/off switch just fell off. I never dropped it or in any way harmed it.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, February 17, 2025
This certainly isn't the experience we'd expect you to have with a Braun electric shaver, since they all go through many quality control tests while being made. Please give us a call at (800) 272-8611, and we'll be happy to help you get a replacement.
Written by a customer while visiting us.braun.com
Customer Rating
2
Great Shave! Terrible Trimming! Poor quality
on January 2, 2025
Posted by: SmartShopper1
Tried the new Series 9 Sport+ for 3 weeks. Very good shaving. But- The new much smaller trimmer was useless! Couldn't Trim my mustache, beard or sideburns- at all. Also the new cleaning module has no drier so the razor comes out wet and coated with solution. has to be wiped off and blown dry with a can of air. Got a Refund from the store I purchased it.
No, I would not recommend this to a friend.
Quality
1
Value
2
Response from us.braun.comBy Customer Care, January 6, 2025
Thank you for taking the time to leave a review. We want to assure you that quality remains the heart of what we do, and we're disappointed you had this experience. We'll be sharing this with our Quality Assurance Team.
We value your loyalty and feedback, so if there's anything else you'd like to share with us, we're always glad to hear from you at (800) 272-8611.
We value your loyalty and feedback, so if there's anything else you'd like to share with us, we're always glad to hear from you at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
Sekhar Review
on November 25, 2024
Posted by: Sekhar81
This Product is good one. Will recommend to others
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com