Customer reviews from us.braun.com
Braun - Series 9 Pro+ 9677cc Wet/Dry Electric Razor with 6 in 1 SmartCare Center - Silver
Average customer rating
3.5 out of 5
3.5
(57 Reviews)
Open Ratings Snapshot
Rating breakdown 57 reviews
5 Stars
28
4 Stars
6
3 Stars
3
2 Stars
8
1 Star
12
64%of customers recommend this product. 
(
23 out of 36
)
Best Buy Privacy Policy
Customer Reviews for Braun - Series 9 Pro+ 9677cc Wet/Dry Electric Razor with 6 in 1 SmartCare Center - Silver
Customer Rating
4 out of 5
4
Gets the job done.
on January 14, 2026
Posted by: Mikorogod
Shaver works ok. Had missed a few hairs laying down and was pulling some hair instead of cutting. Shaving only a days stubble. Aside from a few painful pulls it does a good job of finishing with a smooth shave. Havent had a shaver in years. Always used a trimmer so not sure if a few hairs being pulled out is normal for a premium shaver.
Quality
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Prod review
on January 14, 2026
Posted by: Sekhar123
Good Product to buy for. Worth the Money and easy to Use
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
It Feels Great
on December 20, 2025
Posted by: cbtoney849
This is the Best Shaver I have ever had. My previous shavers felt like it was ripping my whiskers out of my face.
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting us.braun.com
Customer Rating
4 out of 5
4
Razors so reliable they outlast charging stations
on December 18, 2025
Posted by: Mike Ragusa
It is ridiculous Braun doesn’t include on their website, or in the replacement parts for series 9 razors, any information regarding (Cleaning and Charging Station). The whole item number nor the first 4 numbers, used to order replacement blades, and wash tanks, isn’t recognized. You would think a link to take me to a site for retailers that could help me purchase new station.
I would recommend this to a friend!
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting us.braun.com
Customer Rating
1 out of 5
1
Poor directions!
on December 10, 2025
Posted by: Arne
I find it impossible to figure out your directions. Please print in the English language. I cannot read cave man etchings.
Response from us.braun.comBy Customer Care, December 11, 2025
We are sorry for the confusion with the instructions! We're working to ensure all communications are in English. If you need help with specific sections, please refer to the Braun Series 9 Pro+ instructions. For further assistance, you can contact Braun US at (800) 272-8611. Feel free to ask if you have any other questions!
Written by a customer while visiting us.braun.com
Customer Rating
2 out of 5
2
Recurrent problem with dead razor that interferes
on December 5, 2025
Posted by: main razor
This razor is o tech loaded you can't use it -this is y second razor that I repeatedly have problem with locks, water, travel, jars
Response from us.braun.comBy Customer Care, December 8, 2025
Thank you for your feedback on the Series 9 PRO+ Electric Shaver. We're sorry to hear that you're experiencing recurrent issues with the razor, including problems with locking and functionality. Your satisfaction is important to us, and we take these concerns seriously. Please contact our support team at 1-800-272-8611 for assistance, as we want to help resolve this issue for you.
Written by a customer while visiting us.braun.com
Customer Rating
4 out of 5
4
on November 28, 2025
Posted by: Muddquest1954
This Braun razor is the best electric shaver I have used and I have all the top shavers there is Braun is the best!!!
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting us.braun.com
Customer Rating
1 out of 5
1
Too much hype, but not enough results.
on November 12, 2025
Posted by: The shaver reviewer1
Not worth the price at all.
I’ll never recommend this to anyone.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Response from us.braun.comBy Customer Care, November 13, 2025
Thank you for your feedback on the Series 9 PRO+ Electric Shaver. We're sorry to hear that it did not meet your expectations and that you feel it lacks value for the price. Your satisfaction is important to us, and we appreciate your insights. We will share your comments with our product team for review. If you have further questions or need assistance, please reach out to our support team at 1-800-272-8611.
We're here to help!
Written by a customer while visiting us.braun.com
Showing 17-24 of 51 results 
<< 1 2 3 4 5 ... 7 >>