Customer reviews from geappliances.com
GE - 4.6 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Microban Antimicrobial Technology - Carbon Graphite
Average customer rating
4.5
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
129
4 Stars
19
3 Stars
8
2 Stars
2
1 Star
10
87%of customers recommend this product.
(
97 out of
112)
Customer Reviews for GE - 4.6 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Microban Antimicrobial Technology - Carbon Graphite
Customer Rating
3
Lint problem
on March 26, 2026
Posted by: Lovehorses
from Connecticut
I really like the features on this washer and its cleaning performance but my biggest problem is that my clothes are coming out full of lint. It doesn’t seem to drain the lint out of the washer efficiently. I have been washing clothes for 55 years and have never had this problem before. I know there are good reviews about this washer so I am beginning to think that this particular washer that I received might somehow be defective. The inverter has already been replaced and the washer is only 4 months old. I would love this washer if it did not have the lint problem. This is a huge thing for me as I have had to use a lint brush and fabric shaver on my clothes.I would love to resolve this issue.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Sarah, GE_Appliances, March 30, 2026
We’re glad you’re overall happy with the washer’s cleaning performance, and appreciate its features. We apologize that the inverter needed to be replaced and you’re now having an issue with excessive lint, and we’d like to address this.
We recommend making sure the water temperature is at least 120°F, the washer isn’t overloaded and the unit isn’t agitating beyond what’s needed to clean the load; the wash time can be shortened by using a medium or light soil wash for smaller or lightly soiled loads. We have additional tips about what to try for an issue with lint in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17430.
We also suggest following the cleaning tips for the interior of the washer, which are available starting on page 20 of the manual; that's linked here: https://products-salsify.geappliances.com/image/upload/s--Q2ZqW1dH--/207c3da007ffc1f522fe0a1723081c5d6c09941e.pdf.
If you aren’t able to solve this with troubleshooting and think the washer isn’t operating as designed, our Bodewell service team can be reached at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service. A technician would be glad to examine the washer for any issues.
We recommend making sure the water temperature is at least 120°F, the washer isn’t overloaded and the unit isn’t agitating beyond what’s needed to clean the load; the wash time can be shortened by using a medium or light soil wash for smaller or lightly soiled loads. We have additional tips about what to try for an issue with lint in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17430.
We also suggest following the cleaning tips for the interior of the washer, which are available starting on page 20 of the manual; that's linked here: https://products-salsify.geappliances.com/image/upload/s--Q2ZqW1dH--/207c3da007ffc1f522fe0a1723081c5d6c09941e.pdf.
If you aren’t able to solve this with troubleshooting and think the washer isn’t operating as designed, our Bodewell service team can be reached at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service. A technician would be glad to examine the washer for any issues.
Written by a customer while visiting geappliances.com
Customer Rating
1
Very expensive washing machine broke in less than
on March 24, 2026
Posted by: Cronk
from Crestview Florida
I have had this washing machine less than 9 months and it is broken.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, Monogram_Appliances, March 27, 2026
We would like to assist you with getting your washer back up and running. We encourage you schedule an in-warranty service appointment with our Bodewell technicians. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Purchase
on March 24, 2026
Posted by: Stew A
from Fredericksburg, VA
Love the capacity and performance of the front load washer. It also has amazing wifi technology. Happy with our purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not loving it
on March 22, 2026
Posted by: GE Washing777
from Clearwater Florida
I'm really not liking this washing machine having problems little over a month. The spin cycle is not performing at high speed. I could have returned it last week. But last week it wasn't doing what it's doing now.
No, I would not recommend this to a friend.
Features
2
Quality
1
Value
3
Response from geappliances.comBy Diego, GE_Appliances, March 25, 2026
We want to help you with your washer not spinning properly. We recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Written by a customer while visiting geappliances.com
Customer Rating
5
Works well, not perfect but better than most
on March 21, 2026
Posted by: BroBro96
from New York
Our last washer (Samsung) was awful. This one from GE is much better at wringing out the clothes. It could use an Extra Spin feature, and an interior light. Clothes come out clean. Overall I am satisfied.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet
on March 8, 2026
Posted by: Q2alldaylong
Love my new washer. It’s so quiet and cleans great
Response from geappliances.comBy Adrian, Monogram_Appliances, March 27, 2026
We are happy that you are loving your new washer. This washer includes Dynamic Balancing Technology (dBT) which we think you'll enjoy. Our patented dBT technology senses and rebalances uneven loads, reducing noise and vibration during the spin cycle, providing a quiet wash. We hope that you enjoy this washer for many years to come. Happy cleaning!
Written by a customer while visiting geappliances.com
Customer Rating
5
Exceeding expectations
on March 7, 2026
Posted by: RSS99
After about 4 months of use, really enjoying this washer. The capacity is more than adequate, and can accommodate bulky items like blankets. Super quiet, and spins the clothes very dry, cutting down on dryer cycles.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
fresh air vent
on February 23, 2026
Posted by: Eyton
Everything went according to plan until, the door of the washer was to be changed to open from left to right, and the installer could not do it due to the door wiring harness was only on the right side of the door and none was on the left. This is making it harder to load and unload.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, February 24, 2026
This model does not have a reversible door. We apologize for any confusion, as the manual for this model is shared with other models that have a reversible door. If you ever have questions about features or specifications, feel free to reach out to us directly and we will be happy to help.
Written by a customer while visiting geappliances.com