Customer reviews from hp.com
HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Average customer rating
4.3
(344 Reviews)
Rating breakdown 344 reviews
5 Stars
228
4 Stars
53
3 Stars
18
2 Stars
11
1 Star
34
90%of customers recommend this product.
(
126 out of
140)
Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Customer Rating
4
Great printer, eco-friendly
on May 9, 2023
Posted by: snkervin
from Christiana
Gender:Female
[This review was collected as part of a promotion.] This is a great printer which is more eco-friendly than other printers in the sense the tanks are refillable. Most printers require you to replace the color ink cartridges in their entirety when one color is low even if the other 2 colors are not low. Printers that use color ink do not use the ink colors equally so often the cartridges are being tossed without being fully used which is wasting product. This print is unique in its ability to refill just the single color that is low/empty. This means less waste going into landfills and more bang for your buck. The printer is quiet and print’s well. In comparing to a laser printer the print speed is much slower. But the eco-friendliness more than makes up for the slower print speed. It prints clean, crisp images, and is an All-In-One printer which means you can do more with less equipment. The printer can do a lot with a little space and can make a big impact with reducing waste.
Written by a customer while visiting The Insiders
Customer Rating
4
Oh boy!! Oh no!!
on May 9, 2023
Posted by: britoseven
from deltona
Gender:Female
[This review was collected as part of a promotion.] I have needed a new printer for a long time so I was thrilled to get this HP Smart Tank 5102!! It is quite compact and sleek looking. Most importantly is the amount of ink and toner that comes with it!! It will print 12 pages per minute in black, which is what I usually use daily. The ink is supposed to last for two years which is a great savings!! I love that this works through wifi and I can print from my cellphone as well as my desktop. You have to download HP Smartapp which I didn't really want to do but it actually has a lot of cool features so it was a good thing. It prints quickly and the pages are clear. It also scans easily. The only issue I had which was the oh no part is that on my desktop it can not find the driver so I have spent hours trying to resolve that and still have not figured it out. Otherwise the HP Smart Tank 5102 is perfect for home or school or whatever your printing needs are.
Written by a customer while visiting The Insiders
Customer Rating
5
Easy to use Wi-Fi printer and eco friendly
on May 11, 2023
Posted by: Kweezie
from South Chesterfield
Gender:Female
[This review was collected as part of a promotion.] This printer was easy to use. Installing the ink cartridges and filling the ink wells was simple and step by step instructions made it easier. The only issue with installation was installing drivers on my computer at first but seen that needed to unhook any vpn service and then it finally installed perfectly. You need to install the hp smart print and it is very easy and lots of information about your printer. Love that can print from any device and that quickly prints. Great for personal use and fast printing
Written by a customer while visiting The Insiders
Customer Rating
5
Love this printer!
on May 15, 2023
Posted by: vbrown77
from WISCONSIN RAPIDS
Gender:Female
[This review was collected as part of a promotion.] This printer is amazing! Easy to setup, though I made a little mistake by not paying attention and filled the cyan in the black tank. It was a mess, I managed to dump it back out and still be able to fill the cyan tank. I was thankful it was the black tank, so the cyan color did not show. Other than the mishap, setup was a breeze, connected to the internet easily and all. My old printer I had to turn on each time, even though it was wifi, so I did that with this printer, and it made things seem like they weren't working correctly, I realized this printer will turn on remotely and since then I have had no issues at all. The old printer always had issues and errors, and also ran through cartridges like crazy. I have printed probably close to 100 full color labels, a picture and some other stuff, and so far the tanks still look full and the app says they are estimated to be full. That is a big gamechanger for anyone that prints a lot. The ink bottles are not unreasonable at all.
There are different dpi settings to adjust the quality. There is an ink program through HP that allows you to buy ink even cheaper, but I have not been able to set it up yet, it says it's unavailable, which I assume will change in the near future.
I would absolutely recommend this printer to anyone who prints. Very good quality, cheap to use and easy to use.
Written by a customer while visiting The Insiders
Customer Rating
5
Love this printer!
on May 15, 2023
Posted by: JConn
from Hattiesburg
Gender:Female
[This review was collected as part of a promotion.] I have always wanted a printer with these tanks instead of cartridges. This one works great! HP has always been one of my favorite brands. This printer did not disappoint! Prints are good and colors are as expected. Easy to setup. Surprisingly it isn't even heavy. I would surely recommend this to my friends and family.
Written by a customer while visiting The Insiders
Customer Rating
5
Easy & Mess-free setup
on May 15, 2023
Posted by: pierho
from Hamilton
Gender:Male
[This review was collected as part of a promotion.] The HP Smart Tank 5102 was easy to set up and start using. I was able to connect my computer via USB and the family was able to connect wirelessly. Filling the ink tanks was easy and mess free. The prints were high quality whether we were printing a book report with full color images or photos from the road trip this past weekend. I wish it had a full drawer for feeding paper, being a high-output printer, but the back paper input tray worked well.
Written by a customer while visiting The Insiders
Customer Rating
5
Solid printer from HP
on May 15, 2023
Posted by: GrumpyDad2
from Simi Valley
Gender:Male
[This review was collected as part of a promotion.] I'm really liking this printer so far. First off is that it is very solidly built printer unlike the Brother that I recently had. Very easy to fill up the ink and the bottles seem much more eco friendly than the old printer ink cartridges. Once set up the printer ran through a updating process that froze everything but seemed to fix itself after 15-20 minutes. Print wise it is extremely quiet and breezes through projects quickly. Quality is good with lines being nice and clear and no unnecessary ink splotches. Most of my previous printers have seemed almost disposable, needing replacement every year or two. This HP Smart Tank All-in-One Printer feels like it will age much more slowly.
Written by a customer while visiting The Insiders
Customer Rating
5
Easy ink refill
on May 16, 2023
Posted by: graceyhearts
from BRIDGEPORT
Gender:Female
[This review was collected as part of a promotion.] Setup of my new printer was pretty easy, though I struggled a bit to get my printer registered to the new HP account I had to make. I found that I had to skip adding it to my account to be able to utilize the app initially (the next day, I was able to link my printer to my account and have full app access). I love the ease with which I can print and scan documents, being able to edit borders change settings from my app. Both from my computer and laptop, I've printed successfully; and when scanning documents, I was able to batch them and save them as a new file to my phone-so convenient. I'm loving the app and loving my printer-somehow compact, yet with all the functionality I need.
Written by a customer while visiting The Insiders