Customer reviews from hp.com
HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Average customer rating
4
(1,124 Reviews)
Rating breakdown 1,124 reviews
5 Stars
643
4 Stars
193
3 Stars
87
2 Stars
54
1 Star
147
87%of customers recommend this product.
(
159 out of
183)
Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Posted by: Home Printer User
from Mansfield, OH
Verified Purchase:Yes
This took a long time to setup because you have to change your router to 2.4 ghz. Once I did finally get it setup though, it does not want to print. When I send something to the printer, it just sits in the queue. I have to clear the queue through the print dialogue, and try sending it again multiple times. It does seem to work occasionally, but this is an expensive printer that does not print reliably. The print quality is very good when it does decide to print, but it's not worth the headache of setup and troubleshooting.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
on October 29, 2026
Posted by: I don’t like it
from Granite City
The only thing I like is the ink it will not print and won’t stay connected to internet
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Hpsux
Verified Purchase:Yes
Does not scan more than one page
Written by a customer while visiting hp.com
Customer Rating
3
Good little machine with connection problems
on October 29, 2026
Posted by: wmrslvr
Verified Purchase:Yes
Would not load the printer start up program. Was missing a driver. Took three days to set up. But the actual printer and scanner work great.
Written by a customer while visiting hp.com
Posted by: D bo
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Posted by: George
Verified Purchase:Yes
Home office
Written by a customer while visiting hp.com
Posted by: Tonya G
Verified Purchase:Yes
the best easiest set up ever!! also having so much ink to start with is a game winner! fantastic printing. we love it all around! I hate to say it, I've seen it before, but wished we gotten in way sooner!
Written by a customer while visiting hp.com
Posted by: Joe
Verified Purchase:Yes
Print is awesome! But, it occasionally pulls two many sheets in the printing process, so that I have several blank sheets in my printed stack.
Written by a customer while visiting hp.com