Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Customer Rating
5
Game changer. HP Smart Tank 5100 All-in-1 Printer
on August 3, 2026
Posted by: elminick
from Katy
Gender:Male
[This review was collected as part of a promotion.] I have just received and unboxed the printer. Refillable ink tanks are the future of home printing. With the ability to print over 3000 Pages this is perfect. I also like the versatility of being able to replace the printer heads. The printer comes with all you need to start. The wifi connectivity is a must as we share the printer my wife, daughters and I. The speed and print quality are quite good, as expected from HP.
I feel like there should be a person that we can talk to walk you through the setup process for the person who is not tech savvy and that is scared of doing something wrong and to be able to see that the product works and if they have a problem they can talk them through it and they can get it written up for them to get fixed or whatever they can help them with so that way you don’t lose a customer who needs the product that they have bought from you and they will come back for years to come and recommend it to others
Somewhat disappointing since this printer is a replacement for a laser jet - This printer cannot print double side, it won't support an HP Printer software that will let my older iMac print in color and it doesn't have a document feeder. Sorry I didn't ask more questions.
The printer works great. It was easy to set up even with the tank option. However, the software was confusing and did not set up easily. I was hoping for a better experience with the AI printing.
A dissapointment to find out that the paper loader is on the outside and other functions as double side printing is a annoyance. Apparently I picked a printer for kids. No USB cable came with the printer, and it took almost two days to get it operational.
Installation was long and convoluted. Print time was unacceptably, long especially for a miniscule Excel document - hours in this case. Returned the 5101 and purchased an Office Jet Pro 9135e.