Hi there.

I’m sorry that your printer has not connected to your HP computer like it should. Your review is brief, but it’s easy to understand why that would be an unwelcome surprise after buying an HP printer. I want to help you get the printer hooked up and working like it should. I hope the resources I’ve listed below serve that end.

First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity. You can find that page here:
- support.hp.com/us-en/help/printer

You can also find troubleshooting guides specific to your printer, including ones on setup and connectivity, in addition to the main user manual, how-to documents and software updates here:
- support.hp.com/us-en/product/model/2100992733

If the printer still won’t connect, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)

Keith
HP Care
hp.com/support