Customer reviews from hp.com
HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Average customer rating
4
(1,124 Reviews)
Rating breakdown 1,124 reviews
5 Stars
643
4 Stars
193
3 Stars
87
2 Stars
54
1 Star
147
87%of customers recommend this product.
(
159 out of
183)
Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Customer Rating
5
Fantastic HP All-in-1 Printer
on November 28, 2023
Posted by: Jsfichtel
from BUCKEYE
Gender:Female
[This review was collected as part of a promotion.] HP has a long history of high-quality printers. The HP SmartTank 5101 All-in-one printer keeps the tradition going.
~Ease of Setup: I am a long-time toner cartridge user, so I was hesitant to a tank style printer. Messy ink cartridges have frequently colored my hands, but I was surprised at how easy it was to setup. My 80-year father, one of the primary users, filled the tanks and found it very easy and intuitive. Then looking at the directions after the fact, we realized that the directions were quite easy to follow as well.
Simple setup and no more messy ink cartridges.
~Ink: The tank system, a high-capacity tank system significantly reducing the frequency of refills, is living up to the hype. That and a 2-year supply. love it.
~Wireless: An extremely critical need for our house was wireless connectivity. We have multiple operating systems in the house, including a Chromebook. I had spent over a dozen hours having the Chromebook connect to other printers, with only limited results. ~The HP SmartTank 5101 was a great success. Quick and easy setup. No extra apps, no extra cables. All machines, laptops, Chromebook, android phones, and google phones can print wirelessly.
~Quality and speed. The print speed and quality is appropriate for a home office. There is an initial adjustment of the print heads when first printing, but overall great speed. Quality is great and though I have not tried all paper types, I expect great results when needed.
~Copy / Scan – This is quite easy and straight forward. Either using the options on the printer itself or via the HP SmartApp. Great Quality and performance were up to HP standards.
~My only with would be a paper tray instead of a feeder. I personally and keep the paper straighter and more aligned using a tray instead of a feeder.
~Ease of Setup: I am a long-time toner cartridge user, so I was hesitant to a tank style printer. Messy ink cartridges have frequently colored my hands, but I was surprised at how easy it was to setup. My 80-year father, one of the primary users, filled the tanks and found it very easy and intuitive. Then looking at the directions after the fact, we realized that the directions were quite easy to follow as well.
Simple setup and no more messy ink cartridges.
~Ink: The tank system, a high-capacity tank system significantly reducing the frequency of refills, is living up to the hype. That and a 2-year supply. love it.
~Wireless: An extremely critical need for our house was wireless connectivity. We have multiple operating systems in the house, including a Chromebook. I had spent over a dozen hours having the Chromebook connect to other printers, with only limited results. ~The HP SmartTank 5101 was a great success. Quick and easy setup. No extra apps, no extra cables. All machines, laptops, Chromebook, android phones, and google phones can print wirelessly.
~Quality and speed. The print speed and quality is appropriate for a home office. There is an initial adjustment of the print heads when first printing, but overall great speed. Quality is great and though I have not tried all paper types, I expect great results when needed.
~Copy / Scan – This is quite easy and straight forward. Either using the options on the printer itself or via the HP SmartApp. Great Quality and performance were up to HP standards.
~My only with would be a paper tray instead of a feeder. I personally and keep the paper straighter and more aligned using a tray instead of a feeder.
The HP SmartTank 5101 is a successful addition to the HP printer family!
Written by a customer while visiting The Insiders
Customer Rating
5
Printing Quality is Great!
on November 28, 2023
Posted by: hnkangeles
from Oxnard
Gender:Female
[This review was collected as part of a promotion.] Setting up this printer and connecting to wifi for bluetooth printing was very simple. Had a little trouble printing in color at first, for some reason the printer was not registering it's ability to print in color. (When setting up ink and test prints, it had outputted color tests so knew they worked) Had to delete and reinstall the driver a few times - forums were saying it could be a laptop update required but I wasn't quite convinced of that. MacBooks make it VERY easy to run through this process so this was painless. Prints look fantastic! I was afraid ink for this printer was going to be atrocious but it doesn't seem too bad - hopefully these tanks last longer than cartridges. I'm excited to try this technology!
Written by a customer while visiting The Insiders
Posted by: jtvincent59
Verified Purchase:Yes
I have always had HP Deskjet printers, and it seems like I was constantly ordering ink cartridges...either I ran out or didn't use the printer in a while and for some reason, they didn't work right. I love the idea of the tank printer. Supplies will be much cheaper.
Written by a customer while visiting hp.com
Posted by: Jim #5
Verified Purchase:Yes
easy setup, good quality prints so far, I will be testing photo prints over the holidays
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Hawaii
Verified Purchase:Yes
after 2 weeks it went crazy started printing out the same thing over and over again and the only way to stop it was to turn it off and tryed talking to a teck but had to pay for that so i just dumped it tryed contacting to send back but only got a computer who did not comput..
Written by a customer while visiting hp.com
Posted by: Jeffrey Paul
from Albion PA
Verified Purchase:Yes
I like the idea that I can do printing and not worry about running out of ink.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: S.Conner
from Hawthorne, Ca.
Verified Purchase:Yes
Excellent product
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
A good product at a fair price, if a bit clunky.
on November 13, 2023
Posted by: Greystrider
Verified Purchase:Yes
Great print quality, easy set up, but a bit clunky. And I wish it had an option for a document handler; scanning one page at a time is tedious. But I guess that's on me, isn't it? All in all, a good product at a fair price.
Written by a customer while visiting hp.com