Customer reviews from hp.com
HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Average customer rating
4
(870 Reviews)
Rating breakdown 870 reviews
5 Stars
506
4 Stars
147
3 Stars
69
2 Stars
39
1 Star
109
88%of customers recommend this product.
(
155 out of
176)
Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Posted by: G Fred
from maysville NC
Verified Purchase:Yes
I can't enable to print on it from HP Chromebook.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: CaptRickyH
Verified Purchase:Yes
Item arrived with defective ink cartridge needed to set up and operate.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
Kid Friendly/Easy to Use
on June 24, 2024
Posted by: Fairychik2577
from Jonesborough
[This review was collected as part of a promotion.] Very easy to set up. So many ways to use it. I used it for some crafting and scrapbook stuff. Prints quickly. No bleeding, botches, lines, or anything. Vibrant, colors or black and white. Easy to use. Kid friendly.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Easy to use
on June 20, 2024
Posted by: superdumb
from Wichita
[This review was collected as part of a promotion.] I have a love-hate relationship with printers. I love having the ability to print good quality documents and photos at home but I've had issues with most of the printers I have owned over the years. The ink cartridges drying up between uses, running out of ink during important print jobs, mediocre print quality and ink that costs more to replace than buying a new printer are some complaints my family has endured.
The HP Smart Tank 5103 is poised to change all of that. The first thing I noticed when opening up the box was the ink comes in bottles, along with two cartridges that look very much like the printer ink I have grown accustomed to over the years. Instead of being vessels for the ink, however, these are print head cartridges. Since the ink isn't stored in them, apparently, they will not dry out or encrust on the nozzles the way other printer ink cartridges you have encountered might. There are two print head cartridges, one black and one Cyan-Magenta-Yellow. Accordingly, there are four bottles of ink for each of them and you use them to fill airtight ink containers that you can actually see the levels on right on the front of the printer. The way you fill the inkwells is very satisfying and feels very secure and vacuum-y: you up-end each ink bottle and attach it to the matching inkwell. There is no fuss or muss involved.
Once the inkwells were filled, I attached the power cord and turned the printer on. Set-up was quick and easy, especially since I already had the HP Smart app on my phone. I just added the new printer to the app, connected to my home WiFi and got started! The app registered the printer for me, since I already had an HP account. Then the printer automatically printed out a calibration sheet that I popped on the scanning bed to register. Easy peasy.
I printed from my laptop and phone, through the HP Smart app and directly from my photo library. My WiFi has been a little testy, so I had to restart it once or twice and turn the printer off and on but once it connected it printed very quickly. I printed on regular paper and on the 4x6 photo paper that came with the HP Smart Tank . The print quality on plain office paper is pretty impressive but the photographic printing is absolutely astonishing. I got out a magnifying glass and couldn't see the pixels at all! You can see how much more vivid the colors are on the photo printing in my third photo below.
I am looking forward to trying more print projects on the HP Smart Tank 5103!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Easy Set up and awesome for smart phones
on June 20, 2024
Posted by: Anonymous
from Moline
[This review was collected as part of a promotion.] This printer is such a nice product to have in your house. You can print directly from your phone or any other device that you install the printer on. It comes with instructions and a QR code that walks you through downloading the app, setting up the printer and finally printing a picture. Everything was very straight forward and all the supplies needed came with the product so as long as you follow the directions that the app walks you through (step by step) you’ll be all set up in no time. Starting from getting it out of the box, you have to be very careful obviously and then when you get it out, set it on a flat surface. Then you plug it in, hook it up to your WiFi (make sure your Bluetooth is turned on with your phone) and follow the steps. I did not have any 8x11 paper to print the line up page on so I just skipped that step. I still was able to print a picture easily and it came out great. If you prefer to manually set up the printer you also have that option. I did not do that because following the app was easier for me.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Posted by: LNBryant
Verified Purchase:Yes
More involved setting it up than I thought. Haven't got it up yet.
Written by a customer while visiting hp.com
Customer Rating
5
Fantastic printer for mobile users!
on June 14, 2024
Posted by: toridoki
from Virginia Beach
[This review was collected as part of a promotion.] I wanted to use this specifically for the features provided by the HP Smart app. I did not need to use a computer at any point during the setup process, and I'm able to print photos from my phone with no problems at all.
Wireless setup was very easy, although I did need to turn off and on the printer and app a few times to get things to connect. My phone is a bit older, so this may not even be a concern for most, but I found that my note 9 was able to handle the app and setup easily..
Setup is very straightforward - the app guides you along every step of the way, including what tape to peel off, what cardboard to remove, and what parts to insert at what time. Following step by step did not leave me with any questions like "did I miss something", or "what do I do with xyz". They include a full color quick start guide as well for those who want to get an overview of the process first.
The ink tank is the best part of this printer. The tanks are easy to access, but hidden from normal use with small windows to show a visual level of ink remaining. The ink is easy to fill and I had no spills or drips whatsoever during the fill process.
You do need to push down a little harder than you might expect during the initial fill - there is a piece in the bottle that keeps the ink fresh in storage and that gets popped out internally when you fill for the first time. The caps go on securely, and there is more black ink for later!
The printer does its own automatic head alignment with the scanner, so this is one step I'm glad not to do. Older printers used to make you look at a list, and try to pick the best one by eye. The automatic process yields perfect results. Make sure you have some paper handy for this - no paper suitable for this is included.
Once everything is set and connected, the HP Smart app gives plenty of options for what you can do. You can print photos directly from your phone, and you can also scan and save to the phone as well.
Document print quality is fantastic with crisp lines and sharp text, and photo quality is great enough for sharing with family and friends.
The paper tray is set up in a way where it can be hidden during non-use, and easily supports letter size paper without any sagging of the pages.
Overall, the HP SmartTank 5103 is a great device for those who are more mobile-centric users, and those that do not always want to use a PC to print. With a full featured app, and excellent printer
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Ready when you are
on June 14, 2024
Posted by: EverydayAllday1
from Weston
[This review was collected as part of a promotion.] This printer is exceptional! it's so quiet and fast.
I love that I can manually fill the ink from refill bottles, that way I can control how much ink I want so the ink will not dry by not using the specific color for long period of time.
Based on my calculations this printer give me the best cost per page compare to every other printer I ever owned.
I love that I can manually fill the ink from refill bottles, that way I can control how much ink I want so the ink will not dry by not using the specific color for long period of time.
Based on my calculations this printer give me the best cost per page compare to every other printer I ever owned.
I would recommend this to a friend!
Written by a customer while visiting The Insiders