Customer reviews from hp.com
HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Average customer rating
4
(870 Reviews)
Rating breakdown 870 reviews
5 Stars
506
4 Stars
147
3 Stars
69
2 Stars
39
1 Star
109
88%of customers recommend this product.
(
155 out of
176)
Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Posted by: Anonymous
from Boston Massachusetts
Verified Purchase:Yes
The worst support system I have ever experienced
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
Quality printing
on August 11, 2026
Posted by: Justbfree
from Mount Pleasant
Gender:Female
[This review was collected as part of a promotion.] This printer is awesome. It’s not my first HP so when I downloaded the app it automatically found my previous account and added this printer to it. I do admit having some confusion while setting it up but the instructions that came with it along with the app walking me through it I was printing the same day. I was initially concerned that it would be difficult to filling the ink into the cartridges but my fears were unfounded. It’s literally just open the bottle, place it in the corresponding color compartment and over the pin until you hear a faint click. It then fills itself ! The color bottles are used completely and the black is about 1/2 of the bottle ( because most people usually use much more black than colors. The print heads were clearly explained and easy to attach. I printed several items the day I received my printer and scanned one document so I could give someone a copy of a needed document. The ink should last about two years and the refill bottles are very fairly priced. I feel you can’t go wrong getting this printer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Posted by: JPnTN
Verified Purchase:Yes
A good value for the money, quality printing that looks more affordable that cartridge printers. Double-siding takes manual reloading of paper, and the scanner feature works well, but finding how to access it can take a while the first few times.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Game changer. HP Smart Tank 5100 All-in-1 Printer
on August 3, 2026
Posted by: elminick
from Katy
Gender:Male
[This review was collected as part of a promotion.] I have just received and unboxed the printer. Refillable ink tanks are the future of home printing. With the ability to print over 3000 Pages this is perfect. I also like the versatility of being able to replace the printer heads. The printer comes with all you need to start. The wifi connectivity is a must as we share the printer my wife, daughters and I. The speed and print quality are quite good, as expected from HP.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Posted by: Dimar
from California
Verified Purchase:Yes
Did not do all that I want and the sales rep forgot to tell me that!!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I feel like there should be a person that we can talk to walk you through the setup process for the person who is not tech savvy and that is scared of doing something wrong and to be able to see that the product works and if they have a problem they can talk them through it and they can get it written up for them to get fixed or whatever they can help them with so that way you don’t lose a customer who needs the product that they have bought from you and they will come back for years to come and recommend it to others
Written by a customer while visiting hp.com
Posted by: L Klein
Verified Purchase:Yes
Was not happy with printer. Too slow. Wouldn't print properly on canvas which I explained to the sales rep was VERY important. Returned printer.
Written by a customer while visiting hp.com
Posted by: Plain old me
Verified Purchase:Yes
Somewhat disappointing since this printer is a replacement for a laser jet - This printer cannot print double side, it won't support an HP Printer software that will let my older iMac print in color and it doesn't have a document feeder. Sorry I didn't ask more questions.
Written by a customer while visiting hp.com