Customer reviews from hp.com
HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Average customer rating
4 out of 5
4
(1,124 Reviews)
Open Ratings Snapshot
Rating breakdown 1,124 reviews
5 Stars
643
4 Stars
193
3 Stars
87
2 Stars
54
1 Star
147
87%of customers recommend this product. 
(
159 out of 183
)
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Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Customer Rating
5 out of 5
5
Perfect print copy and scan very easy
on October 19, 2026
Posted by: Rochel
Verified Purchase:Yes
This HP is very easy set up very easy to use. Love the step-by-step app with pictures to set it up. Very easy to use. I would highly recommend it. I would also let people know you could use it as a fax machine to when you hook up the app you could fax it with your phone on the app.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good product
on October 19, 2026
Posted by: Rk
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Worst
on October 18, 2026
Posted by: Eyes wide open
Verified Purchase:Yes
Sick husband bought this, told me it worked, obviously lied. No ink, print head missing, thing that's supposed to slide inside didn't. I wasted money and time I didn't have on a set up that would never work. Will bring this pathetic machine to the curb- such a waste. Angry at him, angry at whoever sold him the machine. Will never buy an HP when I'm making purchasing decisions. I've set up other printers in past, and I'm fully capable - this was a piece of crap
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
on October 18, 2026
Posted by: Anonymous
Verified Purchase:Yes
I’m using my product at home and I like the ink system. I would buy it again and would recommend it and now the bad. Please make the instructions so an older person can follow them and do it without any hassle. Figuring out the Internet and the wire was a problem it might not be a problem for a young person, but at 79 years old, it does pose a little bit of problem maybe write some software or something that would set it up for your phone and computer automatically, but that would probably have its own problems so this is just an old man ranting and raving, but I do like the printer. It’s a far step above having to buy cartridges and everything.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
New Printer
on October 17, 2026
Posted by: Pro76
Verified Purchase:Yes
The printer was easy to set up and use. Came well packaged and is a good size for home use.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Easy set up
on October 17, 2026
Posted by: Steve
Verified Purchase:Yes
Love the ink tanks you can see just how much is in each tank
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Very poor pictures and printing
on October 17, 2026
Posted by: Cusick
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Garbage
on October 15, 2026
Posted by: Disappointed
Verified Purchase:Yes
I try and i try because HP used to be such a great product. Now...... Its garbage.
User friendly is a stretch.
I went with a Brother printer instead. This is the first printer I've bought that wasnt HP in 30 year and I'd say 15 printers.
Written by a customer while visiting hp.com
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