Customer reviews from hp.com
HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Average customer rating
4 out of 5
4
(868 Reviews)
Open Ratings Snapshot
Rating breakdown 868 reviews
5 Stars
504
4 Stars
147
3 Stars
69
2 Stars
39
1 Star
109
88%of customers recommend this product. 
(
155 out of 176
)
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Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Customer Rating
5 out of 5
5
Setup was easy
on September 8, 2026
Posted by: Joanne
Verified Purchase:Yes
Setup was pretty easy. I like the liquid ink refills. The drawback is that there is no tray to feed several sheets to copy and it only holds a small amount of paper in the tray.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Its good enough. Ink last long time
on September 8, 2026
Posted by: Linda
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Easy to use. It connects to my home network easily. Makes great copies
on September 8, 2026
Posted by: Guy
Verified Purchase:Yes
I ruined one of then installable print heads. I ruined what I thought was tape. It was the electrical contacts on the print head. I thought the instructions could have been better.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Hp 5104
on September 8, 2026
Posted by: Anonymous
Verified Purchase:Yes
Easy to set up and use - love the refillable ink - glad I bought it
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Not Heavy Duty
on September 7, 2026
Posted by: DS
Verified Purchase:Yes
Positives: Easy setup. Love the app feature. Great convenience of supplies included
Negatives: Easily disconnects with Wifi drops - takes a while to reconnect. Hard to print multiple pages in a timely manner. Printed papers come out damp. Does not print front/back.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
So disappointed my printer will not work due to its WiFi limitation of i
on September 7, 2026
Posted by: Disappointed
Verified Purchase:Yes
It will only connect to 2.4GHz :( we have fiber optics 10ge (5GHz) so printer is absolutely useless. Past return option.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Setting up the printer for a non technical person was not good. Still having problems printing.
on September 7, 2026
Posted by: Ed
Verified Purchase:Yes
The inkin bottles is great, no written manual on how to set up the printer is terrible. Still can’t print without problems!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Printer too slow making copies
on September 7, 2026
Posted by: Catherine
Verified Purchase:Yes
Love the final product, Color is very vivid & clean, also b/w copies are very clear and clean as well.
Written by a customer while visiting hp.com
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