Customer reviews from hp.com
HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Average customer rating
4.2
(383 Reviews)
Rating breakdown 383 reviews
5 Stars
240
4 Stars
64
3 Stars
23
2 Stars
13
1 Star
43
88%of customers recommend this product.
(
137 out of
156)
Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Customer Rating
5
Perfect For Home
on June 27, 2023
Posted by: Dakota2265
from Salisbury
Gender:Female
[This review was collected as part of a promotion.] I work from home and was looking for a second printer. I wanted one that was pretty basic for everyday use. I have been very pleased with this printer. I was extremely impressed with the quality of the items I printed. This would include envelopes, documents, and photos. The ink tanks make it very convenient to see how much ink is left for each color. The scanner is just as convenient. It picks up fine details of items scanned as well as scanning documents and copying items. I would definitely recommend this printer.
Written by a customer while visiting The Insiders
Customer Rating
4
A little disappointing
on June 26, 2023
Posted by: Dscr5231
from Broken Arrow
Gender:Female
[This review was collected as part of a promotion.] THE HP Smart Tank 5102 All-in-One Printer has some great features and some disappointing features. I like for the set up on my gadgets/equipment to be relatively intuitive. This printer was about 50/50 with intuitive set up. When inserting the printheads, the printer did not work as the instructions said it would. I had to manually move the printhead carriage to insert the printheads. The machine is a little loud and sounds clunky. The printing is a little slow, but should suffice for home use. The colors are okay, perhaps could be a little more vivid. However, I love the idea of the ink tanks and that I don't have to change ink cartridges every two seconds. That is the saving grace of this machine. The other things I am not crazy about are aesthetic. This is a beautifully streamlined printer until you load the paper. Then you have an inch overlap of the paper holder on one side. That makes my OCD brain go nuts. Same on the paper catcher on the bottom. It isn't centered.
One the bright side, the ink loads very quickly. I look forward to seeing if this lasts as long as they say it will.
One the bright side, the ink loads very quickly. I look forward to seeing if this lasts as long as they say it will.
Written by a customer while visiting The Insiders
Posted by: Anonymous
from Indiantown, Florida
Verified Purchase:Yes
Broken sad
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Customer Rating
5
Smart Tank Printer
on June 13, 2023
Posted by: daveo8
from Brighton
Gender:Male
[This review was collected as part of a promotion.] This printer has been great. It was easy to get setup using the tutorial in the app and took less than 5 minutes. The print quality is great both in black and white and color. The app is easy to use to print jobs from either my computer or my mobile device. It prints in great quality and is plenty fast.
Written by a customer while visiting The Insiders
Customer Rating
5
See The Ink
on June 9, 2023
Posted by: InTheSky
from Houston
Gender:Female
[This review was collected as part of a promotion.] HP, I have to say I was slightly skeptical at first, but the step-by-step instructions made this setup even easier than I feared. I unboxed each component and set up the printer within minutes. As far as loading the ink cartridges, I thought either it would over flow or spill and to my surprise - neither happened! I actually found it intriguing as I loaded yellow to black ink in its own display tank. This is the best feature so far that I love about the Smart Tank Printer. Once software is downloaded, you are ready to explore your options. I thus far have made a few flyers and ink cartridges are still looking full.
Written by a customer while visiting The Insiders
Customer Rating
5
Simple
on June 9, 2023
Posted by: rick131
from Maple Grove
Gender:Male
[This review was collected as part of a promotion.] This little printer just works. It was simple to setup via the mobile app and now my 10 yr old daughter can easily print off of her phone, ipad, and computer. She enjoys being able to copy things and print borderless pictures. Having had messy ink jets in the past the smart tanks that hold the ink are way cleaner and easy to refill. Becuase it's so small, it fits well on my daughter's desk. She really appreciates not having to go downstairs for printouts anymore.
Written by a customer while visiting The Insiders
Customer Rating
4
Smart tank
on June 8, 2023
Posted by: Fiera777
from Brandon
Gender:Female
[This review was collected as part of a promotion.] The printer is small enough that you can place it anywhere inside the house. I placed mine in a nightstand by my desk. It is not heavy and easy to use and install. The quality of the printing is great and colorful; however, I wish it could print double-sided as I like to save on paper. It is slower than another hp printer I have.
Written by a customer while visiting The Insiders
Customer Rating
5
Smart, Hassle free and Efficient.
on June 2, 2023
Posted by: Shuga21
from Antioch
Gender:Female
[This review was collected as part of a promotion.] I’ve been wanting a printer that would be a great all in one multi use printer. I believe that this is it. Setting up the printer was pretty seamless as I used the HP Smart app which walked me through every step with great visuals to ensure there were no errors or issues. When setting up the printer it required being connected to my home network. It has both wi-fi network access and an ethernet cable connection for hard wired connections. I have to again mention that I was impressed with the efficiency and detail for this process using HP’s smart app. Loading the ink was as easy as removing the top, inserting it in the color coordinated fill tank and snapping it into place where it emptied the ink and you remove the bottle and secure the tank cap. Inserting the two included printheads was simple and direct.
Once everything was completed the print self checks that all is in place and correct. It then prints a page to ensure that printing is correctly set. What I like about the body of the printer is that the paper tray has a cover to prevent dust when there isn’t any paper in the tray. Also the pull out paper stop is compact and easy to pull out and then fold back into place. This is a big plus for me because i am clumsy and always run into my extended paper stop forgetting to slide it back into place.
There are a lot of options for setting your printer preferences, including double sided printing, anywhere printing where you can send a document to your printer over your mobile network or different wi-fi network while away from home to print and be ready when you get home. There is also a private option which uses your location to know when you’re proximity is closer to the printer before printing your private document.
There are a lot of options for setting your printer preferences, including double sided printing, anywhere printing where you can send a document to your printer over your mobile network or different wi-fi network while away from home to print and be ready when you get home. There is also a private option which uses your location to know when you’re proximity is closer to the printer before printing your private document.
The only qualm that I had was that it makes a lot of clicking noises when the print heads are aligning or repositioning before and in between printing however, once printing has completed it goes very silent. Also the user interface on the printer is simple and straightforward. There are not a lot of buttons and there is no need for more than the few there. I look forward to using this for many future projects and my daily needs.
Written by a customer while visiting The Insiders