Customer reviews from hp.com
HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Average customer rating
4.2
(337 Reviews)
Rating breakdown 337 reviews
5 Stars
223
4 Stars
52
3 Stars
18
2 Stars
11
1 Star
33
90%of customers recommend this product.
(
123 out of
137)
Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Customer Rating
5
Compact, Efficient, and Mess-Free
on November 1, 2025
Posted by: SamIAm1337
from Orlando
[This review was collected as part of a promotion.] The first thing I noticed when unpacking this is how compact it is compared to my previous printer. Even the feed and output trays can collapse inside of the printer’s body, making it very space-efficient. While a detailed print manual is included, I chose to scan the QR code on the manual using my phone. With that, you get the same step by step instructions but with helpful animations guiding you through the initial setup.
This was my first experience with an ink tank printer and I was a little apprehensive about getting printer ink all over the place, but the click and fill design couldn't be simpler. All you have to do is insert the bottle into its respective reservoir and press down until you hear a click. Ink won’t flow from the bottle unless it is inserted into the reservoir spout, and there is an autoseal mechanism that stops the flow when you remove the bottle. Totally painless and, because ink tank printers can hold so much more ink than traditional cartridge printers, you won’t have to do it as often anyway. So the setup is straightforward, but what about the one thing (in my opinion at least) that can make or break a printer - its software? Well so far, it’s been working flawlessly. Both the HP MacOS software and iPhone app are sleekly designed, with all the printer actions, options, and settings easily accessible. It also shows you how much ink you have in each of the reservoirs, which is nice. In the few days that I’ve had it, I’ve never had any issues printing what I needed. The print quality is great too. I printed out a recipe with an image to test it, and the text was clear and defined, while the color photo appeared crisp and vivid.
Overall, if you’re looking for a compact, yet full-featured printer for a home office or dorm room, I can confidently recommend the HP Smart Tank 5104. The only thing you’re really missing here is an automated document feeder for scanning, but unless you’re regularly scanning multipage documents, I don’t think the added bulk is worth it, especially in a space-constrained environment.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Nice home printer
on November 1, 2025
Posted by: Anonymous
from Hermitage
[This review was collected as part of a promotion.] I think this HP printer is a good deal. It's not too big or bulky and is lower maintenance than other printers. The print quality is good for documents, forms, maps, birthday invitations and flyers. I would recommend this printer to friends and family if they are looking for an option that is medium sized and low-maintenance.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
affordable printing at home!
on November 1, 2025
Posted by: 3JABO
from Cullman
[This review was collected as part of a promotion.] After spending the last few years fighting with an aging laser printer, finally decided to purchase a smart printer with refillable ink. The setup process is very easy, and HP has done a really good job with how easy it is to fill these ink tanks with their proprietary system.
Looks: The printer itself is lightweight and has an overall small to medium footprint, plus has a nice clean modern look that fits well in my office.
Print Quality: very good quality for every document I have printed so far. No issues or complaints.
Print Speed: for occasional printing, this will print a few pages per minute. If you're coming from a laser printer, it will likely seem slow, but if you're printing thousands of pages per month, this probably isn't the right style printer for you anyway.
Cost Effectiveness: the included ink is advertised to last around three years. If that is the case, this is an incredible value vs the standard home printer business model we consumers have been subjected to over the past thirty plus years.
Overall, if you just want a printer that works- look no further. From unboxing to being ready to print is under ten minutes, and the thought of not having to purchase any more ink over the next several years is a relief.
Really happy with this product and highly recommend to families who just need a printer at home for occasional use.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome Printer!
on November 1, 2025
Posted by: ajwolfe05
from Lake St. Louis
[This review was collected as part of a promotion.] I was nervous about my first time using a printer with ink tanks, but it was super easy to set up and get rolling! The directions are straightforward and simple. When I actually started to use the printer, it was fast and everything prints as it should. The HP Smart Tank 5104 looks great on my desk and doesn’t take up too much room. I’m definitely excited about not having to buy ink for a while!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
HP finally enters the refillable ink game
on November 1, 2025
Posted by: fsf1270
[This review was collected as part of a promotion.] HP has finally entered the refillable ink game, and the The HP Smart Tank 5104 doesn't disappoint. The printing & scanning quality is excellent, I'd definitely recommend this printer. I do wish 5 GHz was an option but tbh 2.4 ghz has better range so probably the better choice anyhow. So the lack of 5 GHz really isn't an issue but an advantage.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
HP Smart Tank printer
on November 3, 2025
Posted by: Mamarty
[This review was collected as part of a promotion.] We print a lot of documents in our home so I was excited to get this printer and set it up to test out. I’m impressed with the speed of it, the color quality of the documents, and the no spill ink and refill bottles. It’s definitely much faster than my other printer and much better quality.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Fast and easy set up. High quality printing
on November 3, 2025
Posted by: sg773
from Chicago
[This review was collected as part of a promotion.] I was super exited to try out the HP Smart Tank 5104. Previously I always had cartridge printers and the ink went fast especially having two kids in school. The ink on the HP Smart Tank 5104 is super easy to refil but it also lasts a long time which is great. The printer was very easy to set up and is even easy enough for my grade school aged children to use without needing any help. It prints in high quality and also can scan any documents you need copies of. The HP app is super easy to set up and very easy to navigate. It’s highly rated for a reason. Overall this is a great printer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
“Easy Setup, Clear Prints, and Zero Hassle”
on November 4, 2025
Posted by: Ninagirlie
from Houston
[This review was collected as part of a promotion.] I just started using the HP Smart Tank 5104, and I’m honestly impressed with how smooth everything has been so far. The setup was quick, the ink tanks were super easy to fill, and I love that I can actually see the ink levels from the front of the printer. The printing quality is sharp for documents and nice and vibrant for color pages. It also connects to Wi-Fi easily, so I’ve already printed straight from my phone without needing any cables. So far, it’s quiet, clean, and really feels like the kind of printer that’ll save me money on ink in the long run. Definitely happy with this purchase!
I would recommend this to a friend!
Written by a customer while visiting The Insiders