Customer reviews from hp.com
HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Average customer rating
4.3
(344 Reviews)
Rating breakdown 344 reviews
5 Stars
228
4 Stars
53
3 Stars
18
2 Stars
11
1 Star
34
90%of customers recommend this product.
(
126 out of
140)
Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Customer Rating
4
Great once I got it working
on October 31, 2025
Posted by: rosenbergs
from PIKESVILLE
[This review was collected as part of a promotion.] Well it's called HP Smart Tank and I thought I was smart also. But it took me well over an hour to finally get it working. The instructions could have been a little more clear. I do like that it said it includes 3 years of ink. Let's hope that part is true. The best feature is that you can refill the ink from bottles instead of buying expensive ink cartridges.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The perfect home office printer
on October 31, 2025
Posted by: BigPapa1337
from Orlando
[This review was collected as part of a promotion.] I've had a bone to pick with traditional ink cartridge printers for years. Not only do the cartridges tend to be obscenely expensive, but adding insult to injury, I've had issues with the ink drying out in the cartridges, leading to smudgy or splotchy prints! The HP Smart Tank 5104 provides a compelling alternative, using integrated ink tanks with refillable liquid ink bottles instead. With the included ink rated to last several thousand pages, I don’t foresee myself needing to go out and buy more ink anytime soon. Even when I do, the cost per print is dramatically lower than cartridge printers.
Setup was exceedingly simply following the animated instructions on the app and the HP software used to control the printer is well designed and a breeze to use. I haven’t had any issues with my print jobs getting lost to the wind or encountering those annoying random errors some printers throw constantly.
To test its color printing chops, I printed Henri Matisse's "The Snail," a challenging piece with overlapping colors and sharp boundaries. The results looked true to form, with color boundaries well defined and with little to no overspill. Text documents also look crisp and black ink is properly saturated, not that grayish look you sometimes get with budget printers.
While the print speed won’t break any records, I would recommend this without reservation for anyone looking for a compact, space saving printer for lighter workloads. It's been the perfect addition to my admittedly cramped home office.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Nice printer
on October 31, 2025
Posted by: r4775hotmailcom
from Conroe
[This review was collected as part of a promotion.] I was very excited to get this HP Smart Tank 5104 as I do not have a printer and have not had one for a while. I love the ability to scan, and print in either black/white or color. I printed out an item with little effort on my part. The printer doesn’t take up much space either.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Compact, Efficient, and Mess-Free
on November 1, 2025
Posted by: SamIAm1337
from Orlando
[This review was collected as part of a promotion.] The first thing I noticed when unpacking this is how compact it is compared to my previous printer. Even the feed and output trays can collapse inside of the printer’s body, making it very space-efficient. While a detailed print manual is included, I chose to scan the QR code on the manual using my phone. With that, you get the same step by step instructions but with helpful animations guiding you through the initial setup.
This was my first experience with an ink tank printer and I was a little apprehensive about getting printer ink all over the place, but the click and fill design couldn't be simpler. All you have to do is insert the bottle into its respective reservoir and press down until you hear a click. Ink won’t flow from the bottle unless it is inserted into the reservoir spout, and there is an autoseal mechanism that stops the flow when you remove the bottle. Totally painless and, because ink tank printers can hold so much more ink than traditional cartridge printers, you won’t have to do it as often anyway. So the setup is straightforward, but what about the one thing (in my opinion at least) that can make or break a printer - its software? Well so far, it’s been working flawlessly. Both the HP MacOS software and iPhone app are sleekly designed, with all the printer actions, options, and settings easily accessible. It also shows you how much ink you have in each of the reservoirs, which is nice. In the few days that I’ve had it, I’ve never had any issues printing what I needed. The print quality is great too. I printed out a recipe with an image to test it, and the text was clear and defined, while the color photo appeared crisp and vivid.
Overall, if you’re looking for a compact, yet full-featured printer for a home office or dorm room, I can confidently recommend the HP Smart Tank 5104. The only thing you’re really missing here is an automated document feeder for scanning, but unless you’re regularly scanning multipage documents, I don’t think the added bulk is worth it, especially in a space-constrained environment.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Nice home printer
on November 1, 2025
Posted by: Anonymous
from Hermitage
[This review was collected as part of a promotion.] I think this HP printer is a good deal. It's not too big or bulky and is lower maintenance than other printers. The print quality is good for documents, forms, maps, birthday invitations and flyers. I would recommend this printer to friends and family if they are looking for an option that is medium sized and low-maintenance.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
affordable printing at home!
on November 1, 2025
Posted by: 3JABO
from Cullman
[This review was collected as part of a promotion.] After spending the last few years fighting with an aging laser printer, finally decided to purchase a smart printer with refillable ink. The setup process is very easy, and HP has done a really good job with how easy it is to fill these ink tanks with their proprietary system.
Looks: The printer itself is lightweight and has an overall small to medium footprint, plus has a nice clean modern look that fits well in my office.
Print Quality: very good quality for every document I have printed so far. No issues or complaints.
Print Speed: for occasional printing, this will print a few pages per minute. If you're coming from a laser printer, it will likely seem slow, but if you're printing thousands of pages per month, this probably isn't the right style printer for you anyway.
Cost Effectiveness: the included ink is advertised to last around three years. If that is the case, this is an incredible value vs the standard home printer business model we consumers have been subjected to over the past thirty plus years.
Overall, if you just want a printer that works- look no further. From unboxing to being ready to print is under ten minutes, and the thought of not having to purchase any more ink over the next several years is a relief.
Really happy with this product and highly recommend to families who just need a printer at home for occasional use.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome Printer!
on November 1, 2025
Posted by: ajwolfe05
from Lake St. Louis
[This review was collected as part of a promotion.] I was nervous about my first time using a printer with ink tanks, but it was super easy to set up and get rolling! The directions are straightforward and simple. When I actually started to use the printer, it was fast and everything prints as it should. The HP Smart Tank 5104 looks great on my desk and doesn’t take up too much room. I’m definitely excited about not having to buy ink for a while!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
HP finally enters the refillable ink game
on November 1, 2025
Posted by: fsf1270
[This review was collected as part of a promotion.] HP has finally entered the refillable ink game, and the The HP Smart Tank 5104 doesn't disappoint. The printing & scanning quality is excellent, I'd definitely recommend this printer. I do wish 5 GHz was an option but tbh 2.4 ghz has better range so probably the better choice anyhow. So the lack of 5 GHz really isn't an issue but an advantage.
I would recommend this to a friend!
Written by a customer while visiting The Insiders