Customer reviews from hp.com
HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Average customer rating
4
(870 Reviews)
Rating breakdown 870 reviews
5 Stars
506
4 Stars
147
3 Stars
69
2 Stars
39
1 Star
109
88%of customers recommend this product.
(
155 out of
176)
Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Posted by: Chichi
Verified Purchase:Yes
This printer has been a huge disappointment. The paper tray only holds approximately 20–25 sheets, it does not print automatically on both sides, and on top of that, it is extremely slow. All of this makes any printing job take much longer than it should.
It costs more than twice as much as other printers, so for the price, I expected much better quality and performance. Unfortunately, it has been the complete opposite.
It also frequently pulls in more than one sheet at a time, causing printing errors. Other times, it starts printing but after printing about one-third of the page, it leaves the rest completely blank.
This results in wasted time, paper, and ink every time something goes wrong.
For the price I paid, I expected a much more efficient, faster, and more reliable printer. I AM EXTREMELY DISAPPOINTED WITH THIS PURCHASE.
Written by a customer while visiting hp.com
Posted by: Nina
Verified Purchase:Yes
I liked everything so far.
Written by a customer while visiting hp.com
Posted by: Judith
Verified Purchase:Yes
Had no trouble following directions for setup. The only trouble I'm having, is trying to print downloads from my phone.
Written by a customer while visiting hp.com
Posted by: Dave
Verified Purchase:Yes
The upside is the cost factor of ink 😊 The print quality is better then expected 😊 the only downside we found is the instructions are only available online we don’t have the beauty of the internet at home and lack adequate cell coverage to get the required info to set it up so it required a couple trips and finally a link to the neighbor internet for the price of the unit an instruction pamphlet that explains how to access the information that’s imbedded in the printer would go a long way 🤦♂️ but once setup we are very pleased we have had good luck with HP products for many years
Written by a customer while visiting hp.com
Posted by: Joel BBB
Verified Purchase:Yes
The pages look great. Tons of ink so we aren’t constantly purchasing cartridges. The ink system has an easy, no mess process to fill tanks. So much easier than I thought. Internet connection, downloading the app, managing preferences; all simple tasks.
Written by a customer while visiting hp.com
Posted by: C Simons
Verified Purchase:Yes
I love that I don’t have to buy ink cartridges every month!
Written by a customer while visiting hp.com
Posted by: KML
Verified Purchase:Yes
The printer disconnects from the wifi and turns off all the time. I don't use it, it was a waste of money.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I love my printer it prints great even prints on DTF transfers this is the best the best the best the best printer in the universe.
Written by a customer while visiting hp.com