Customer reviews from hp.com
HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Average customer rating
4.2
(337 Reviews)
Rating breakdown 337 reviews
5 Stars
223
4 Stars
52
3 Stars
18
2 Stars
11
1 Star
33
90%of customers recommend this product.
(
123 out of
137)
Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Posted by: Steelhead 01
Verified Purchase:Yes
Setting up the printer to operate wirelessly was a bit of a problem amd the instructions could be improved. It would help if you realized some 82 yr old men still have to set up their own equipment and simple step by step directions are a God send. The printer prints color and black and white well and my wife is happy when I print her quilt patterns for her in color. Look forward to multi years without having to buy additional ink and change out cartridges. The next test will be printing out our 2025 income tax returns
Written by a customer while visiting hp.com
Posted by: V. KIRK
Verified Purchase:Yes
Extreme difficulty connecting to the printer to print documents. Unable to print excel and word documents. Can only print PDFs.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Srjmh
from WI
Verified Purchase:Yes
Nice sized printer/scanner/copier. Love the idea of refill ink rather than buying cartridges. Set up was frustrating. It went fine for printing, however I had to eventually download a driver for the scanner to work. Produces good quality prints.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Not recommended. Takes 2 minutes till you got a copy or a printed document.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: L Stein
Verified Purchase:Yes
Poor to set up. Half the time says it is not connected and then suddenly kick on. Very slow printing.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Taos, NM
Verified Purchase:Yes
I have loved HP for many years but was disappointed on this one. Very hard to set up and you get it to print one minute but not the next
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: K para
from San Francisco
Verified Purchase:Yes
Nice item with easy setup
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Rwwhiteid
from Springfield missouri
Verified Purchase:Yes
Poorly written instructions. After hours of trying to get the Wi-Fi to control the printer. I found out I could plug in my cable. I don't know why that the instructions didn't include that information..
Written by a customer while visiting hp.com