Customer reviews from hp.com
HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Average customer rating
4
(
1,124
Reviews)
Rating breakdown
1,124
reviews
5 Stars
643
4 Stars
193
3 Stars
87
2 Stars
54
1 Star
147
87%
of customers recommend this product.
(
159
out of
183
)
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Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
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Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
4
works very well
on
October 21, 2026
Posted by:
Ken
Verified Purchase:
Yes
would like to be able to print on both sides of the paper. my previous HP printer did that and I expected this new one to do so too.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Fast and easy set up the first time
on
October 21, 2026
Posted by:
George
Verified Purchase:
Yes
Easy the first time when I took to my winter house not so easy to set up second wifi
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
HP 5001 Printer
on
October 21, 2026
Posted by:
John
Verified Purchase:
Yes
Great printer and easy setup!
Written by a customer while visiting
hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
2
Could not connect printer to new MacBook
on
October 21, 2026
Posted by:
Lorenzo
Verified Purchase:
Yes
Printer works ok using direct print but could not connect to computer using WiFi - tried for 8 hours. I see online this is a common problem - trying to connect HP printers with a MacBook. Why are printers sold with such glitches?
Written by a customer while visiting
hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
HP Smart Tank 5001 All-in-One Printer
on
October 20, 2026
Posted by:
Rocky Mt Buyer
Verified Purchase:
Yes
So far so good.....
Written by a customer while visiting
hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
Still having issues. Took 3 months to get anything to work and
on
October 20, 2026
Posted by:
Gail
Verified Purchase:
Yes
Still working on it
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
I can’t get it to work. I have read the instructions and watched you tube videos
on
October 19, 2026
Posted by:
D. Vincent
Verified Purchase:
Yes
I desperately want it to work but I can’t get it to print photos from my phone. That is why I bought it
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
WiFi connection
on
October 19, 2026
Posted by:
Tom
Verified Purchase:
Yes
WiFi connection is a challenge. Multiple attempts have failed seems like I can’t even print on it
Written by a customer while visiting hp.com
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