Customer reviews from hp.com
HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Average customer rating
4
(870 Reviews)
Rating breakdown 870 reviews
5 Stars
506
4 Stars
147
3 Stars
69
2 Stars
39
1 Star
109
88%of customers recommend this product.
(
155 out of
176)
Customer Reviews for HP - Smart Tank 5103 Wireless AI-Enabled AiO Supertank Inkjet Printer w/ 3 Years of Ink & 100 Sheets of Photo Paper - White
Posted by: Natalya
Verified Purchase:Yes
The best printer ever
Written by a customer while visiting hp.com
Customer Rating
1
I have trouble with the paper feed. It will not pickup the paper about 90% of the time. It is so f
on September 5, 2026
Posted by: Frustrated
Verified Purchase:Yes
At this point nothing!
Written by a customer while visiting hp.com
Customer Rating
4
A very good product with much improved ink supplies over expensive ink cartridges.
on September 5, 2026
Posted by: JCB
Verified Purchase:Yes
Overall very good performance. Sometimes slow using wi-fi before printer is recognized and ready to print. HP Smart app - when I ask for ink status, it jumps to a page selling ink and ink plans, not to the graphic showing the amount of ink left in the 4 tanks.
Written by a customer while visiting hp.com
Posted by: Brittany
Verified Purchase:Yes
It was a very easy set up and I like how I can print from anywhere as long as I’m connected to Bluetooth. I do wish it would print two sided without having to flip the pages over.
Written by a customer while visiting hp.com
Posted by: HP Smart Tank
Verified Purchase:Yes
We love the printer. Our last one needed ink every month. The performance is excellent!
Written by a customer while visiting hp.com
Posted by: Michael S
Verified Purchase:Yes
This is by far the worst experience I have had with an HP printer. The user interface is baffling and glitchy, the paper feed on the back is a disaster, and I have yet to get it to connect consistently wirelessly to my laptop or phone, which had no trouble with prior devices. It’s pretty much sitting there unused and I am looking at other options.
Written by a customer while visiting hp.com
Customer Rating
2
Prints great when it prints which is very rare.
on September 5, 2026
Posted by: KC
Verified Purchase:Yes
The printer prints great quality prints. It very rarely prints when I need it to. I’m usually in a hurry to print and it is always disconnected. I have to go through the whole connecting process again, just like I just took it out of the box. And then half the time it says it can’t connect and to fix that I have to restart my WiFi router. Well I have other things running off my WiFi. I don’t want to restart it every time I need to print. I have been more frustrated with it than pleased. I just want it to print when I need it to.
Written by a customer while visiting hp.com