Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
average
on April 13, 2026
Posted by: Kar12345
from Oregon
I wish you could change products after you start. This was frustrating
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes filing easy and accurate!
on April 13, 2026
Posted by: Marathonvet
from Texas
I've been using TurboTax for many years. It gets better every year. It gives me lots of options and guides me through the process. It answers any questions I may have as I go along, in easily understandable terms. It helps me to double check everything to avoid (or correct) any errors. I'm very pleased with TurboTax products.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ok
on April 13, 2026
Posted by: deanshorak
from Alabama
ok, but taxes are never happy. had problems bringing in previous years return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Compatibility
on April 13, 2026
Posted by: maypulis
from Madison AL
compatibility is great and its easy to use. Good software
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Payment
on April 13, 2026
Posted by: Payment 11
from Connecticut
Only issue I have is the payment it’s expensive please lower
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Onine is awesome
on April 13, 2026
Posted by: Hiivalar
from MN
I have always used the desktop version. The online version is just as easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Detailed steps are nice!
on April 13, 2026
Posted by: D Cags
from Kingston, NY
Very thorough process. I felt that Turbo Tax provided many back up questions to pull out the info that would help with the return. I am self-employed.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 13, 2026
Posted by: Steve In Texas Too
from Tx
Worked like does every year - easy. Yay Yay Yay Yay
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com