Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use and comprehensive
on January 30, 2025
Posted by: Jolenne
from Belton, TX
I love how it walks you through your taxes. It usually remembers things that I would have forgotten.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Software is good - Service is lackluster
on January 30, 2025
Posted by: HalcyonWanderer
The software is good and easy to use. I would have liked to see more "What's This" or "More Information" style embedded links, as I had to do a fair amount of my own research on other websites to get explanations on certain items. It feels like this is intentional to have you spend more on "Live" assistance. I did not use the upgrades on my return, but I feel it is not a live person, but AI assistance. I also had to decline Tax Return upgrades multiple times to feel annoying. I would prefer for it to honor my choice not to upgrade at the start, when I'm already for the service. I would use this on simple tax returns, but would avoid it for a better program if I had a more complicated tax return (or planned from the start to purchase an upgrade package).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax fr
on January 30, 2025
Posted by: Bek007
from salisbury
$0 Special is killer for us 1099 peeps thank you turbotax!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!
on January 30, 2025
Posted by: Saki22
from colorado
Turbo tax was very easy to use and stress free for sure!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 30, 2025
Posted by: Relish1192
from Ohio
the site was quick and easy to use. its great that they keep track of all my information from past returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is where it's at!
on January 30, 2025
Posted by: PaJarker25
from Baltimore, MD
Highly recommended due to user-friendliness. The explanations are spot on!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to use
on January 30, 2025
Posted by: ValTwy
from Utah
We’ve been using Turbo Tax for years and It gets easier every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Best Choice
on January 30, 2025
Posted by: Tasha48
What I like about TurboTax is that they allow you to feel confident in filing your taxes and giving insight and help in order to guide you through with any tax concerns that you may have. 😊😊
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Written by a customer while visiting turbotax.intuit.com