Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
EASY!!
on January 30, 2025
Posted by: Fireguy729
from TN
Very easy to use and answers all questions clearly.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 30, 2025
Posted by: DodieNicole
from Michigan
Easy and Convenient, I have been using the app for over 10 years and I have never had a problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes Done Smoothly
on January 30, 2025
Posted by: DiinIraq
from Iraq
It was easy and I like that it ask you questions about all your tax situations so you can file completely and acurately.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest way to file
on January 30, 2025
Posted by: WHPIIIFL
from Maitland FL
Quick and simple - step by step instructions are perfect
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 30, 2025
Posted by: JBMOORE74
Great tax preparation. Easy to use. Save money and time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing sight
on January 30, 2025
Posted by: Jeffro556
from Kings MTN
Great app good service and easy to use I recommend it
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is fast and easy
on January 30, 2025
Posted by: Kurt88888888888
Perfect.nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax Disappointed Tax Refund Advance Process
on January 30, 2025
Posted by: TXTX25
from DFW, TX
I switched over to TurboTax this year to take advantage of your Tax Refund Advance product you offer. I have been with H&R Block for over 15 years. So the level of thoroughness was great however, I felt unsure about the process in answering the questions and choosing all the things that applied to me and my tax situation.
While I know I qualified for way more than $250 in the Refund Advance option, that was huge let down as I expected much more than this considering this isn't even 10% of my total tax refund amount. Having to open an extra checking account that I did not need in order to utilize this feature felt like a money grab which was unnecessary for me. I already have my own personal and business checking accounts and did not need another to keep up with only to receive $250.
You all should have an arrow down to point to more options that may apply to the taxpayers situations. All in all my experience was okay, but I am a creature of habit and flow, so I will probably go back to H&R Block.
While I know I qualified for way more than $250 in the Refund Advance option, that was huge let down as I expected much more than this considering this isn't even 10% of my total tax refund amount. Having to open an extra checking account that I did not need in order to utilize this feature felt like a money grab which was unnecessary for me. I already have my own personal and business checking accounts and did not need another to keep up with only to receive $250.
You all should have an arrow down to point to more options that may apply to the taxpayers situations. All in all my experience was okay, but I am a creature of habit and flow, so I will probably go back to H&R Block.
Written by a customer while visiting turbotax.intuit.com