Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Best tax service
on January 30, 2025
Posted by: EmilyD1000
from California
I had an issue, and I was able to get immediate help. I just feel bad.I can't remember the technician's name but he really helped me and he was very smart. Thank you so much!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy and helpful
on January 30, 2025
Posted by: Lindseyfrombama
from Fyffe, AL
Any time I needed help, they were quick to call and assist.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall very easy to use!
on January 30, 2025
Posted by: electricgirl2025
Easy to use, I couldn't however figure out how to import taxes from 2013 created on software. It was easy use. You do need to figure out the correct version depending on your circumstances. If you are taking the standard deduction and not itemizing you only need basic. I work as a ride share driver and also own a home and item so I needed premium in order to complete the correct set of taxes. Plus state is not included and I think this is a little misleading. When you purchase in the store you usually receive one free state download.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy filing
on January 30, 2025
Posted by: CKRR
from OH
great services and easy to use and fast returns with no issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is so easy
on January 30, 2025
Posted by: Poppa41
Every step is so easy to follow.....................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good tool
on January 30, 2025
Posted by: Mallik Pag
from MN
good tool for tax filing. I strongly recommend this for tax filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Useful
on January 30, 2025
Posted by: Niankhkhnhum
from South Bend, Indiana
Long time customer and works great. Fast and easy to complete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use Turbo Tax every year with no complaint
on January 30, 2025
Posted by: mommagillis
from Wilmington, NC
Turbo Tax gets me the best refund I can get, so simple and easy to use!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com