Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
HIGHER PRICE, SAME FUNCTIONALITY
on April 13, 2026
Posted by: JustJMD
from SC
For the ever-increasing prices, it would be nice if the software would finally accommodate all the state level deductions & credits.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
iTurboTax makes filing taxes a lot easier!
on April 13, 2026
Posted by: Hope 44444
from Wisconsin
Very User friendly, layout easy to follow, instructions easy to understand, and the sidebar explanations are very helpful. Thanks for implementing suggestions from users over years .
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
makes life easy
on April 13, 2026
Posted by: tvgbunny
from il
I always feel confident that my taxes are done right, and if I need assistance, I know Turbo Tax agents have my back.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is ok
on April 13, 2026
Posted by: Courtney2026111
from NC
It was ok but I would appreciate being able to see the forms as the tax return is being prepared
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
This website is bad
on April 13, 2026
Posted by: I usually like stuff
from ca
Lost all my progress on expenses when I stepped away, the ai tool trys to navigate you somewhere, but that thing it suggests doesn't exist. There needs to be a "skip if already answered" option, I had to answer the same questions and now as I'm typing this it's randomly deleting letters as im typing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you from a FIRST TIME SELF - FILLER!
on April 13, 2026
Posted by: Katiey B
from Ohio
First time filing alone. Even though I have a VERY easy return, I still get nervous about these things!
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
so overpriced
on April 13, 2026
Posted by: BS1998
from NY
outrageously expensive!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
One star
on April 13, 2026
Posted by: WallStreetCowboy47
from NJ
Very poor search features for transactions. Need a lot more features for analysis of investment transactions and logging.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com