Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Representatives have a 4th grade mentality
on January 29, 2025
Posted by: Upset Customer Xs 100
from CA
I needed to speak with a representative from TurboTax and it was a nightmare, as the representative sounded like a bad excuse for a robot, she did not know what my challenge was even though I repeated it numerous times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product
on January 30, 2025
Posted by: Rachel3790
Overall it's good I found some things frustrating gets more difficult every year because you charge more for simple questions where you use to be helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I fell so/so about Turbo Tax
on January 29, 2025
Posted by: Jimbobears2
from Illinois
I really don't like the animations between screens. It feels childish for something so adult.
I also feel that the price for this is extremely high for what I am doing. Sure, it's convenient, but these services are almost required to use.
I also feel that the price for this is extremely high for what I am doing. Sure, it's convenient, but these services are almost required to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 29, 2025
Posted by: Johnny Goodtimes
from California
Quick and easy I thought it was awesome. Makes doing taxes less stressful thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on January 29, 2025
Posted by: Kfrenchlala
from Stillwater OK
Fast and easy fast and easy fast and easy fast and easy fast and easy fast and easy
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than the rest
on January 29, 2025
Posted by: JuliHoke
Been using TurboTax for the last 5 years. I made a change from another "self assisting" tax preparation and submission application but TurboTax doesn't compare... TurboTax is far better than the rest. Easy to use and super helpful through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
works great
on January 29, 2025
Posted by: kat20251983
from Maine
works great, easy to use for mathematical delinquents as myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is Easy and Great!
on January 29, 2025
Posted by: CLezzy
from TN
It is very simple and user friendly! Anyone can use this product!
Written by a customer while visiting turbotax.intuit.com