Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Too many advertisements!
on January 29, 2025
Posted by: Cindej
from Tucson, AZ
I would have rated the program higher because basically it does a fine job of leading preparers through the process. However, there are too many advertisements for additional services throughout the process. As a CPA myself, I can maneuver the screens without too much trouble, but my elderly father finds it very confusing to be continually asked if he wants to upgrade his services DURING the tax preparation process. There must be a way you can stop the advertisements!!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 29, 2025
Posted by: Smooth experience
I have great experience evrytime, every year from the time I have started filing here. No problem at all. Great service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but a few tweaks needed.
on January 29, 2025
Posted by: Buckeye Bob 45
Good overall. 2 glitches: 1 - IRS instructs to write “Rollover” near line 5b if appropriate, no way to do that using file; 2 - my state’s public employee retirement form 1099-R doesn’t have a box 16 but TurboTax would not let me efile without an entry. I used a work around found in an online chat room but that’s less than ideal. TurboTax should modify that data entry requirement.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
THE BEST
on January 29, 2025
Posted by: TT8969
Love it, will use each and every year forever. Thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy and walks you through!
on January 29, 2025
Posted by: BHHOGS
from United States
As always an easy filing. 1st year with a business and was still easy to walk through.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on January 29, 2025
Posted by: Chicago BDancer
from Atlanta, GA
Love Turbo Tax! Great interface and easy to use, Well though out explanations of sections when clicking the question mark or hyperlink to learn more about a topic.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2025
Posted by: Sweetarts
My experiences with turbotax is awesome love the app
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use it every year!
on January 29, 2025
Posted by: Bellad9510
Always easy to use. Takes me no longer than 39-45 minutes to complete.
Written by a customer while visiting turbotax.intuit.com