Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is awesome
on January 29, 2025
Posted by: MartyKJ
turbo tax online easily and quickly, user-friendly service, secure and reliably, trusted service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is AWESOME!!
on January 29, 2025
Posted by: Jesse D Gorse
from Texas
Great and simple tool to use. It helped me file not only my personal taxes but also my self imployment taxes too!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT SYSTEM
on January 29, 2025
Posted by: CMO82
HAD DONE AND ADVISED IT WAS CORRECT.tHOUGHT I HAD A PROBLEM, BUT THEY CLARIFIED WHAT I
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great on Federal, not so great on State.
on January 29, 2025
Posted by: M9876
from Charleston, SC
TurboTax seems a bit cumbersome this year. Especially for SC State tax return. To fill out the form for a specific credit (form not available on TurboTax) I need to add the state tax liability before taking the credit. But TurboTax won't let me access that information until after I've paid for the return to be filed! So then, I have to go back and re-do the SC tax forms to add in the credit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
changing bank info
on January 29, 2025
Posted by: JoReds
Ran into a snag about changing my bank info and added an hour chasing that info down.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a Winner
on January 29, 2025
Posted by: EPRY
Very easy to use - walked me through every step of the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax!
on January 29, 2025
Posted by: Law_Abiding_Citizen
Easy to use, and I'm always able to pick up where I left off. I utilize the all the help info throughout the process to insure I'm getting the max on my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too many advertisements!
on January 29, 2025
Posted by: Cindej
from Tucson, AZ
I would have rated the program higher because basically it does a fine job of leading preparers through the process. However, there are too many advertisements for additional services throughout the process. As a CPA myself, I can maneuver the screens without too much trouble, but my elderly father finds it very confusing to be continually asked if he wants to upgrade his services DURING the tax preparation process. There must be a way you can stop the advertisements!!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com